Is Shopify down?
Awaiting datachecked 20 minutes ago
Shopify refused or filtered our probes from every region we have a reading for. A refused probe is evidence about our reception, not a confirmed outage, so we publish no verdict rather than guessing in either direction.
We have an outage open for Shopify, 1h 2m so far.
No outage recorded in the 14 days we have measured Shopify (since Aug 20, 2026).
Shopify reports: Minor incident (“Partially Degraded Service”)
Shopify reports an active incident: Klarna payment gateway is experiencing degraded performance (minor incident, since Sep 2, 2026, 7:52 PM UTC)
Shopify's own component breakdown, as they publish it (our last read of their page failed, so this is the previous reading)
- AdminOperational
- CheckoutDegraded performance
- Reports and DashboardsOperational
- StorefrontOperational
- API & MobileOperational
- Third party servicesOperational
- SupportOperational
- Point of SaleOperational
- OxygenOperational
These are Shopify's components, named and scored by Shopify. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.
This is Shopify's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.
Shopify response time, by region
Is it Shopify, or is it you?
Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Shopify -- it cannot diagnose Shopify's own systems.
Open incident
What we measured, and what people reported
- US-EastAwaiting datalatency: 997msstatus code: 403reachable: automated verification filteredchecked: Sep 3, 2026, 1:09 AM UTC0 people in the last 5 minutesNot enough reports to sayShopify refused our US-East probe, so we have no reading from there, and a refused probe is not a confirmed outage. We also do not have enough reports from US-East to say anything on their own.
- US-WestAwaiting datalatency: 561msstatus code: 403reachable: automated verification filteredchecked: Sep 3, 2026, 1:09 AM UTC0 people in the last 5 minutesNot enough reports to sayShopify refused our US-West probe, so we have no reading from there, and a refused probe is not a confirmed outage. We also do not have enough reports from US-West to say anything on their own.
- EuropeAwaiting datalatency: 905msstatus code: 403reachable: automated verification filteredchecked: Sep 3, 2026, 1:07 AM UTC0 people in the last 5 minutesNot enough reports to sayShopify refused our Europe probe, so we have no reading from there, and a refused probe is not a confirmed outage. We also do not have enough reports from Europe to say anything on their own.
- Asia-PacificAwaiting datalatency: 1247msstatus code: 403reachable: automated verification filteredchecked: Sep 3, 2026, 12:58 AM UTC0 people in the last 5 minutesNot enough reports to sayShopify refused our Asia-Pacific probe, so we have no reading from there, and a refused probe is not a confirmed outage. We also do not have enough reports from Asia-Pacific to say anything on their own.
- US-CentralNot monitored from this regionShopify is not monitored from this region.0 people in the last 5 minutesNot enough reports to say
- CanadaNot monitored from this regionShopify is not monitored from this region.0 people in the last 5 minutesNot enough reports to say
- UKNot monitored from this regionShopify is not monitored from this region.0 people in the last 5 minutesNot enough reports to say
- Southeast AsiaNot monitored from this regionShopify is not monitored from this region.0 people in the last 5 minutesNot enough reports to say
- AustraliaNot monitored from this regionShopify is not monitored from this region.0 people in the last 5 minutesNot enough reports to say
- South AmericaNot monitored from this regionShopify is not monitored from this region.0 people in the last 5 minutesNot enough reports to say
Somewhere else or not sure: 0 people in the last 5 minutes
These are unverified reports from people using Shopify, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Shopify yet, which is not evidence that nothing is wrong.
Recent outages
measured entries are our own probes' readings; declared entries are the vendor's. How this check works
We have been measuring Shopify since August 20, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.
Need this in writing? Generate an SLA evidence report for Shopify covering any window you pick, with our measurements and Shopify's own claim at the time, side by side.
Full availability history for Shopify: 90-day availability by region, month-by-month uptime, and every incident on record.
Monitor your own site the same way
This page shows what we see when we check this service, using the same ten regions, for a site you run. RealUptime Monitor watches your own servers from inside your network, and it starts free.
Start monitoring your own serversTell me when this goes down
Get told when we measure this
We will tell you when our probes stop reaching Shopify, and again when they can reach it again. That is our own measurement from ten regions, not Shopify's status page. No account, no card.
Put this badge in your README
Live, from this page's own readings.[](https://realuptime.io/outages/shopify)<a href="https://realuptime.io/outages/shopify"><img src="https://realuptime.io/outages/shopify/badge.svg?days=30" alt="Shopify uptime measured by RealUptime"></a>The badge shows the share of our probes that succeeded over the last 30 days, and the window is printed on it so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so: it will not show green on data we cannot vouch for. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.
What Shopify's SLA implies, from our measurement
Below your target
We measured 1h 1m of downtime for Shopify over the 337h 29m since we started watching it on 2026-08-20, which is 99.6940% uptime by our reading. A 99.9% target allows 20 minutes over that period.
That is 41 minutes more than the target allows. The figure above is the pro-rata share of one month's fee for the time we could not reach it. Your contract probably uses a tiered credit schedule instead, and we have not read it, so treat this as one common way to reason about a credit rather than the amount they owe.
This is computed from our own probe measurements, not from Shopify's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.