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Outage tracker / Shopify

Is Shopify down?

I'm having a problem

Vendor reports no incidentWhat Shopify reports

Shopify reports no incident on its status page.

As of the last successful poll, 2026-10-22 21:48 UTC.

Shopify's status page

Our regional reading

This is our own reading from outside, shown beside the vendor's statement. It is not counted as a separate outage.

Checks passingchecked moments ago

Our checks of Shopify pass from all 10 regions we check.

As of Oct 22, 2026, 9:52 PM UTC, RealUptime's checks of Shopify passed in all 10 regions that returned a reading.

Front-door checks

our check readinglive · checked Oct 22, 2026, 9:52 PM UTC
US-East505 msChecks passing
US-West1369 msChecks passing
Europe243 msChecks passing
Asia-Pacific871 msChecks passing
US-Central1525 msChecks passing
Canada1721 msChecks passing
UK478 msChecks passing
Southeast Asia428 msChecks passing
Australia1421 msChecks passing
South America1585 msChecks passing
their status pagetheir claim, not our reading

Shopify reports: All systems operational (“All Systems Operational”)

from Shopify's own status page, checked Oct 22, 2026, 9:22 PM UTC
Shopify's own status page shows no incident, and our checks of Shopify pass right now.

Shopify's own component breakdown, as they publish it

  • AdminOperational
  • CheckoutOperational
  • Reports and DashboardsOperational
  • StorefrontOperational
  • API & MobileOperational
  • Third party servicesOperational
  • SupportOperational
  • Point of SaleOperational
  • OxygenOperational

These are Shopify's components, named and scored by Shopify. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.

This is Shopify's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.

Shopify response time, by region

US-East
686msp95 · latest
2s1s0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-23 UTC: p95 356ms2026-09-24 UTC: p95 396ms2026-09-25 UTC: p95 334ms2026-09-26 UTC: p95 299ms2026-09-27 UTC: p95 249ms2026-09-28 UTC: p95 328ms2026-09-29 UTC: p95 312ms2026-09-30 UTC: p95 364ms2026-10-01 UTC: p95 370ms2026-10-02 UTC: p95 370ms2026-10-03 UTC: p95 308ms2026-10-04 UTC: p95 290ms2026-10-05 UTC: p95 259ms2026-10-06 UTC: p95 361ms2026-10-07 UTC: p95 270ms2026-10-08 UTC: p95 342ms2026-10-09 UTC: p95 381ms2026-10-10 UTC: p95 383ms2026-10-11 UTC: p95 382ms2026-10-12 UTC: p95 368ms2026-10-13 UTC: p95 402ms2026-10-14 UTC: p95 364ms2026-10-15 UTC: p95 352ms2026-10-16 UTC: p95 384ms2026-10-17 UTC: p95 1.1s2026-10-18 UTC: p95 1.2s2026-10-19 UTC: p95 841ms2026-10-20 UTC: p95 737ms2026-10-21 UTC: p95 773ms2026-10-22 UTC: p95 686ms
Sep 23Oct 7Oct 22
US-West
2.3sp95 · latest
2.5s1.3s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-09-23 UTC: p95 699ms2026-09-24 UTC: p95 1.2s2026-09-25 UTC: p95 1.2s2026-09-26 UTC: p95 1.2s2026-09-27 UTC: p95 758ms2026-09-28 UTC: p95 1.3s2026-09-29 UTC: p95 1.2s2026-09-30 UTC: p95 1.3s2026-10-01 UTC: p95 1.8s2026-10-02 UTC: p95 1.8s2026-10-03 UTC: p95 1.8s2026-10-04 UTC: p95 1.8s2026-10-05 UTC: p95 1.8s2026-10-06 UTC: p95 1.7s2026-10-07 UTC: p95 1.8s2026-10-08 UTC: p95 1.8s2026-10-09 UTC: p95 1.7s2026-10-10 UTC: p95 1.7s2026-10-11 UTC: p95 1.7s2026-10-12 UTC: p95 1.8s2026-10-13 UTC: p95 1.8s2026-10-14 UTC: p95 1.6s2026-10-15 UTC: p95 1.8s2026-10-16 UTC: p95 1.6s2026-10-17 UTC: p95 2.0s2026-10-18 UTC: p95 2.3s2026-10-19 UTC: p95 2.4s2026-10-20 UTC: p95 2.3s2026-10-21 UTC: p95 2.2s2026-10-22 UTC: p95 2.3s
Sep 23Oct 7Oct 22
Europe
569msp95 · latest
1s500ms0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-23 UTC: p95 282ms2026-09-24 UTC: p95 394ms2026-09-25 UTC: p95 432ms2026-09-26 UTC: p95 416ms2026-09-27 UTC: p95 454ms2026-09-28 UTC: p95 354ms2026-09-29 UTC: p95 403ms2026-09-30 UTC: p95 394ms2026-10-01 UTC: p95 320ms2026-10-02 UTC: p95 328ms2026-10-03 UTC: p95 383ms2026-10-04 UTC: p95 323ms2026-10-05 UTC: p95 274ms2026-10-06 UTC: p95 344ms2026-10-07 UTC: p95 436ms2026-10-08 UTC: p95 355ms2026-10-09 UTC: p95 346ms2026-10-10 UTC: p95 437ms2026-10-11 UTC: p95 403ms2026-10-12 UTC: p95 359ms2026-10-13 UTC: p95 282ms2026-10-14 UTC: p95 357ms2026-10-15 UTC: p95 432ms2026-10-16 UTC: p95 297ms2026-10-17 UTC: p95 434ms2026-10-18 UTC: p95 569ms2026-10-19 UTC: p95 802ms2026-10-20 UTC: p95 578ms2026-10-21 UTC: p95 533ms2026-10-22 UTC: p95 569ms
Sep 23Oct 7Oct 22
Asia-Pacific
1.5sp95 · latest
2s1s0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-23 UTC: p95 1.3s2026-09-24 UTC: p95 1.3s2026-09-25 UTC: p95 1.1s2026-09-26 UTC: p95 1.1s2026-09-27 UTC: p95 1.1s2026-09-28 UTC: p95 1.0s2026-09-29 UTC: p95 965ms2026-09-30 UTC: p95 964ms2026-10-01 UTC: p95 665ms2026-10-02 UTC: p95 585ms2026-10-03 UTC: p95 617ms2026-10-04 UTC: p95 669ms2026-10-05 UTC: p95 647ms2026-10-06 UTC: p95 703ms2026-10-07 UTC: p95 618ms2026-10-08 UTC: p95 671ms2026-10-09 UTC: p95 735ms2026-10-10 UTC: p95 629ms2026-10-11 UTC: p95 687ms2026-10-12 UTC: p95 612ms2026-10-13 UTC: p95 622ms2026-10-14 UTC: p95 608ms2026-10-15 UTC: p95 794ms2026-10-16 UTC: p95 810ms2026-10-17 UTC: p95 1.2s2026-10-18 UTC: p95 1.5s2026-10-19 UTC: p95 1.5s2026-10-20 UTC: p95 1.6s2026-10-21 UTC: p95 1.5s2026-10-22 UTC: p95 1.5s
Sep 23Oct 7Oct 22
US-Central
2.2sp95 · latest
2.5s1.3s0ms
US-Central response time (p95) over the last 30 daysDaily 95th-percentile response time for US-Central, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-09-23 UTC: p95 1.0s2026-09-24 UTC: p95 962ms2026-09-25 UTC: p95 1.2s2026-09-26 UTC: p95 988ms2026-09-27 UTC: p95 985ms2026-09-28 UTC: p95 964ms2026-09-29 UTC: p95 1.0s2026-09-30 UTC: p95 1.2s2026-10-01 UTC: p95 1.5s2026-10-02 UTC: p95 1.3s2026-10-03 UTC: p95 1.5s2026-10-04 UTC: p95 1.6s2026-10-05 UTC: p95 1.4s2026-10-06 UTC: p95 1.4s2026-10-07 UTC: p95 1.5s2026-10-08 UTC: p95 1.4s2026-10-09 UTC: p95 1.6s2026-10-10 UTC: p95 1.4s2026-10-11 UTC: p95 1.5s2026-10-12 UTC: p95 1.4s2026-10-13 UTC: p95 1.3s2026-10-14 UTC: p95 1.9s2026-10-15 UTC: p95 1.9s2026-10-16 UTC: p95 1.5s2026-10-17 UTC: p95 2.0s2026-10-18 UTC: p95 2.2s2026-10-19 UTC: p95 2.2s2026-10-20 UTC: p95 2.2s2026-10-21 UTC: p95 2.3s2026-10-22 UTC: p95 2.2s
Sep 23Oct 7Oct 22
Canada
1.7sp95 · latest
2s1s0ms
Canada response time (p95) over the last 30 daysDaily 95th-percentile response time for Canada, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-23 UTC: p95 496ms2026-09-24 UTC: p95 816ms2026-09-25 UTC: p95 908ms2026-09-26 UTC: p95 902ms2026-09-27 UTC: p95 965ms2026-09-28 UTC: p95 830ms2026-09-29 UTC: p95 833ms2026-09-30 UTC: p95 1.1s2026-10-01 UTC: p95 1.2s2026-10-02 UTC: p95 1.4s2026-10-03 UTC: p95 1.4s2026-10-04 UTC: p95 1.4s2026-10-05 UTC: p95 1.4s2026-10-06 UTC: p95 1.3s2026-10-07 UTC: p95 1.4s2026-10-08 UTC: p95 1.4s2026-10-09 UTC: p95 1.3s2026-10-10 UTC: p95 1.5s2026-10-11 UTC: p95 1.4s2026-10-12 UTC: p95 1.5s2026-10-13 UTC: p95 1.3s2026-10-14 UTC: p95 1.3s2026-10-15 UTC: p95 1.2s2026-10-16 UTC: p95 1.2s2026-10-17 UTC: p95 1.6s2026-10-18 UTC: p95 1.8s2026-10-19 UTC: p95 1.8s2026-10-20 UTC: p95 1.7s2026-10-21 UTC: p95 1.7s2026-10-22 UTC: p95 1.7s
Sep 23Oct 7Oct 22
UK
826msp95 · latest
1s500ms0ms
UK response time (p95) over the last 30 daysDaily 95th-percentile response time for UK, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-23 UTC: p95 510ms2026-09-24 UTC: p95 564ms2026-09-25 UTC: p95 482ms2026-09-26 UTC: p95 547ms2026-09-27 UTC: p95 470ms2026-09-28 UTC: p95 487ms2026-09-29 UTC: p95 444ms2026-09-30 UTC: p95 429ms2026-10-01 UTC: p95 332ms2026-10-02 UTC: p95 326ms2026-10-03 UTC: p95 277ms2026-10-04 UTC: p95 300ms2026-10-05 UTC: p95 282ms2026-10-06 UTC: p95 352ms2026-10-07 UTC: p95 324ms2026-10-08 UTC: p95 291ms2026-10-09 UTC: p95 392ms2026-10-10 UTC: p95 427ms2026-10-11 UTC: p95 459ms2026-10-12 UTC: p95 471ms2026-10-13 UTC: p95 344ms2026-10-14 UTC: p95 479ms2026-10-15 UTC: p95 353ms2026-10-16 UTC: p95 380ms2026-10-17 UTC: p95 283ms2026-10-18 UTC: p95 704ms2026-10-19 UTC: p95 730ms2026-10-20 UTC: p95 749ms2026-10-21 UTC: p95 715ms2026-10-22 UTC: p95 826ms
Sep 23Oct 7Oct 22
Southeast Asia
1.4sp95 · latest
2.5s1.3s0ms
Southeast Asia response time (p95) over the last 30 daysDaily 95th-percentile response time for Southeast Asia, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-09-23 UTC: p95 1.3s2026-09-24 UTC: p95 1.1s2026-09-25 UTC: p95 1.2s2026-09-26 UTC: p95 1.3s2026-09-27 UTC: p95 1.1s2026-09-28 UTC: p95 1.0s2026-09-29 UTC: p95 975ms2026-09-30 UTC: p95 1.1s2026-10-01 UTC: p95 485ms2026-10-02 UTC: p95 560ms2026-10-03 UTC: p95 562ms2026-10-04 UTC: p95 628ms2026-10-05 UTC: p95 834ms2026-10-06 UTC: p95 794ms2026-10-07 UTC: p95 683ms2026-10-08 UTC: p95 781ms2026-10-09 UTC: p95 586ms2026-10-10 UTC: p95 744ms2026-10-11 UTC: p95 837ms2026-10-12 UTC: p95 621ms2026-10-13 UTC: p95 684ms2026-10-14 UTC: p95 553ms2026-10-15 UTC: p95 841ms2026-10-16 UTC: p95 536ms2026-10-17 UTC: p95 1.6s2026-10-18 UTC: p95 2.1s2026-10-19 UTC: p95 1.9s2026-10-20 UTC: p95 1.3s2026-10-21 UTC: p95 1.2s2026-10-22 UTC: p95 1.4s
Sep 23Oct 7Oct 22
Australia
2.2sp95 · latest
2.5s1.3s0ms
Australia response time (p95) over the last 30 daysDaily 95th-percentile response time for Australia, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-09-23 UTC: p95 856ms2026-09-24 UTC: p95 883ms2026-09-25 UTC: p95 942ms2026-09-26 UTC: p95 1.1s2026-09-27 UTC: p95 950ms2026-09-28 UTC: p95 836ms2026-09-29 UTC: p95 1.0s2026-09-30 UTC: p95 691ms2026-10-01 UTC: p95 988ms2026-10-02 UTC: p95 1.0s2026-10-03 UTC: p95 917ms2026-10-04 UTC: p95 920ms2026-10-05 UTC: p95 965ms2026-10-06 UTC: p95 1.1s2026-10-07 UTC: p95 1.1s2026-10-08 UTC: p95 888ms2026-10-09 UTC: p95 736ms2026-10-10 UTC: p95 986ms2026-10-11 UTC: p95 879ms2026-10-12 UTC: p95 785ms2026-10-13 UTC: p95 920ms2026-10-14 UTC: p95 981ms2026-10-15 UTC: p95 1.4s2026-10-16 UTC: p95 989ms2026-10-17 UTC: p95 1.7s2026-10-18 UTC: p95 2.0s2026-10-19 UTC: p95 2.1s2026-10-20 UTC: p95 2.0s2026-10-21 UTC: p95 2.1s2026-10-22 UTC: p95 2.2s
Sep 23Oct 7Oct 22
South America
1.9sp95 · latest
2s1s0ms
South America response time (p95) over the last 30 daysDaily 95th-percentile response time for South America, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-23 UTC: p95 1.1s2026-09-24 UTC: p95 949ms2026-09-25 UTC: p95 892ms2026-09-26 UTC: p95 967ms2026-09-27 UTC: p95 1.0s2026-09-28 UTC: p95 989ms2026-09-29 UTC: p95 1.0s2026-09-30 UTC: p95 913ms2026-10-01 UTC: p95 729ms2026-10-02 UTC: p95 1.1s2026-10-03 UTC: p95 1.1s2026-10-04 UTC: p95 890ms2026-10-05 UTC: p95 832ms2026-10-06 UTC: p95 902ms2026-10-07 UTC: p95 604ms2026-10-08 UTC: p95 637ms2026-10-09 UTC: p95 822ms2026-10-10 UTC: p95 948ms2026-10-11 UTC: p95 1.1s2026-10-12 UTC: p95 963ms2026-10-13 UTC: p95 1.1s2026-10-14 UTC: p95 1.2s2026-10-15 UTC: p95 1.4s2026-10-16 UTC: p95 1.1s2026-10-17 UTC: p95 1.2s2026-10-18 UTC: p95 1.4s2026-10-19 UTC: p95 1.7s2026-10-20 UTC: p95 1.6s2026-10-21 UTC: p95 1.8s2026-10-22 UTC: p95 1.9s
Sep 23Oct 7Oct 22

Check your own site while you wait on Shopify

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Shopify. It cannot diagnose Shopify's own systems.

Email me when Shopify reports an incident on its status page, and again when it reports it resolved.

Get an email when Shopify reports an incident

Email me when Shopify reports an incident on its status page, and again when it reports it resolved. No account, no card.

Delivery channel

Double opt-in: nothing is sent until you click the link in the confirmation email. One email when it reports an incident, one when it reports it resolved, and a one-click unsubscribe in every one. We do not send anything else to this address.

This is Shopify's own statement from its status page, with our regional reading beside it.

What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What our checks show, and what people reported

  • North America
    Checks passingUS-East, US-West, US-Central, Canada
    • US-East
      Checks passinglatency: 505msstatus code: 200checked: Oct 22, 2026, 9:51 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Shopify normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Checks passinglatency: 1369msstatus code: 200checked: Oct 22, 2026, 9:51 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Shopify normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Checks passinglatency: 1525msstatus code: 200checked: Oct 22, 2026, 9:52 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach Shopify normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
    • Canada
      Checks passinglatency: 1721msstatus code: 200checked: Oct 22, 2026, 9:49 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach Shopify normally. We do not have enough reports from Canada to say anything about what people there are seeing.
  • South America
    Checks passinglatency: 1585msstatus code: 200checked: Oct 22, 2026, 9:48 PM UTC
    0 people in the last 5 minutesNot enough reports to sayOur South America probes reach Shopify normally. We do not have enough reports from South America to say anything about what people there are seeing.
  • Europe
    Checks passingEurope, UK
    • Europe
      Checks passinglatency: 243msstatus code: 200checked: Oct 22, 2026, 9:52 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach Shopify normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Checks passinglatency: 478msstatus code: 200checked: Oct 22, 2026, 9:51 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur UK probes reach Shopify normally. We do not have enough reports from UK to say anything about what people there are seeing.
  • Asia Pacific
    Checks passingAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Checks passinglatency: 871msstatus code: 200checked: Oct 22, 2026, 9:50 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach Shopify normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Checks passinglatency: 428msstatus code: 200checked: Oct 22, 2026, 9:49 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach Shopify normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
    • Australia
      Checks passinglatency: 1421msstatus code: 200checked: Oct 22, 2026, 9:48 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Australia probes reach Shopify normally. We do not have enough reports from Australia to say anything about what people there are seeing.

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using Shopify, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Shopify yet, which is not evidence that nothing is wrong.

Recent probe events

Some merchants encountering error messages when trying to login to their admins, 46mdeclared on their status page2026-10-08
Shop App, Shop Pay & Shop Pay Installments are unavailable, 2h 59mdeclared on their status page2026-09-18
Some customers experiencing issues with the Shop App, 22mdeclared on their status page2026-09-18
Shopify Admins are experiencing degraded performance, 3h 35mdeclared on their status page2026-09-15
Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin, 2h 9mdeclared on their status page2026-09-06
Klarna payment gateway is experiencing degraded performancedeclared on their status page2026-09-02
Chat support on Shopify Help Center is temporarily unavailable, 19mdeclared on their status page2026-08-27
Shop Pay unavailable, 33mdeclared on their status page2025-06-24

check entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring Shopify since August 20, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for Shopify covering any window you pick, with our check readings and Shopify's own claim at the time, side by side.

Full check history for Shopify: 90 days of check results by region, month-by-month uptime by our checks, and every probe event on record.

Monitor your own site the same way

This page shows what we see when we check this service, using the same ten regions, for a site you run. RealUptime Monitor watches your own servers from inside your network, and it starts free.

Start monitoring your own servers

Put this badge in your README

Shopify uptime by RealUptime's checksLive, from this page's own readings.
[![Shopify uptime by RealUptime's checks](https://realuptime.io/outages/shopify/badge.svg?days=30)](https://realuptime.io/outages/shopify)
<a href="https://realuptime.io/outages/shopify"><img src="https://realuptime.io/outages/shopify/badge.svg?days=30" alt="Shopify uptime by RealUptime's checks" height="20"></a>

The badge shows the share of our checks that passed over the last 30 days. The window is printed on it, so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so and shows no color. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.

To cite this page: RealUptime, "Is Shopify down?", https://realuptime.io/outages/shopify. The readings change with every check, so give the date you read them.

Checking a site of your own? The free website down checker sends it one request and reports the answer, and the SLA calculator shows how much downtime an uptime figure allows.

What we check

primary
https://www.shopify.com/
secondary
https://www.shopifystatus.com/

What our check can and cannot see

A pass means the service's public web page loaded and answered normally. It does not show that the product, the API or sign-in behind it works; a page can load from a cache while the product is down.

Host checked: www.shopify.com

RealUptime is not affiliated with Shopify; the name identifies what we checked, and nothing here speaks for Shopify's own team. We send a single web request to Shopify from 10 regions on our own schedule and time the response. We do not see inside Shopify's systems, do not use an account or real transaction, and are not the same signal Shopify's own team has access to. Treat this as one external data point, not a verdict. What we check for Shopify is its front door only: a passing check means the endpoints above answered, not that the underlying product or account features work. Read the full methodology.