Is BigCommerce down?
Vendor reports no incidentWhat BigCommerce reports
BigCommerce reports no incident on its status page.
As of the last successful poll, 2026-10-19 21:26 UTC.
Our regional reading
This is our own reading from outside, shown beside the vendor's statement. It is not counted as a separate outage.
Checks passingchecked 1 minute ago
Our checks of BigCommerce pass from all 10 regions we check.
As of Oct 19, 2026, 9:28 PM UTC, RealUptime's checks of BigCommerce passed in all 10 regions that returned a reading.
BigCommerce reports: All systems operational (“All Systems Operational”)
BigCommerce's own component breakdown, as they publish it
- API & WebhooksOperational
- AvalaraOperational
- B2B Edition - APIOperational
- Client PortalOperational
- B2B Edition - DashboardOperational
- BraintreeOperational
- Checkout & Payment ProcessingOperational
- Support CenterOperational
- B2B Edition - Buyers PortalOperational
- Braintree PayPal ProcessingOperational
- Control PanelOperational
- EmailOperational
- Reporting & AnalyticsOperational
- StorefrontOperational
- StripeOperational
These are BigCommerce's components, named and scored by BigCommerce. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.
This is BigCommerce's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.
BigCommerce response time, by region
Check your own site while you wait on BigCommerce
Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not BigCommerce. It cannot diagnose BigCommerce's own systems.
Email me when BigCommerce reports an incident on its status page, and again when it reports it resolved.
Get an email when BigCommerce reports an incident
Email me when BigCommerce reports an incident on its status page, and again when it reports it resolved. No account, no card.
What our checks show, and what people reported
- North AmericaChecks passingUS-East, US-West, US-Central, Canada
- US-EastChecks passinglatency: 401msstatus code: 200checked: Oct 19, 2026, 9:22 PM UTC0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach BigCommerce normally. We do not have enough reports from US-East to say anything about what people there are seeing.
- US-WestChecks passinglatency: 746msstatus code: 200checked: Oct 19, 2026, 9:19 PM UTC0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach BigCommerce normally. We do not have enough reports from US-West to say anything about what people there are seeing.
- US-CentralChecks passinglatency: 328msstatus code: 200checked: Oct 19, 2026, 8:52 PM UTC0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach BigCommerce normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
- CanadaChecks passinglatency: 632msstatus code: 200checked: Oct 19, 2026, 8:45 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach BigCommerce normally. We do not have enough reports from Canada to say anything about what people there are seeing.
- South AmericaChecks passinglatency: 706msstatus code: 200checked: Oct 19, 2026, 8:56 PM UTC0 people in the last 5 minutesNot enough reports to sayOur South America probes reach BigCommerce normally. We do not have enough reports from South America to say anything about what people there are seeing.
- EuropeChecks passingEurope, UK
- EuropeChecks passinglatency: 728msstatus code: 200checked: Oct 19, 2026, 9:19 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach BigCommerce normally. We do not have enough reports from Europe to say anything about what people there are seeing.
- UKChecks passinglatency: 373msstatus code: 200checked: Oct 19, 2026, 8:46 PM UTC0 people in the last 5 minutesNot enough reports to sayOur UK probes reach BigCommerce normally. We do not have enough reports from UK to say anything about what people there are seeing.
- Asia PacificChecks passingAsia-Pacific, Southeast Asia, Australia
- Asia-PacificChecks passinglatency: 853msstatus code: 200checked: Oct 19, 2026, 9:28 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach BigCommerce normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
- Southeast AsiaChecks passinglatency: 523msstatus code: 200checked: Oct 19, 2026, 8:47 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach BigCommerce normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
- AustraliaChecks passinglatency: 530msstatus code: 200checked: Oct 19, 2026, 8:48 PM UTC0 people in the last 5 minutesNot enough reports to sayOur Australia probes reach BigCommerce normally. We do not have enough reports from Australia to say anything about what people there are seeing.
Somewhere else or not sure: 0 people in the last 5 minutes
These are unverified reports from people using BigCommerce, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for BigCommerce yet, which is not evidence that nothing is wrong.
Recent probe events
check entries are our own probes' readings; declared entries are the vendor's. How this check works
We have been measuring BigCommerce since August 22, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.
Need this in writing? Generate an SLA evidence report for BigCommerce covering any window you pick, with our check readings and BigCommerce's own claim at the time, side by side.
Full check history for BigCommerce: 90 days of check results by region, month-by-month uptime by our checks, and every probe event on record.
Monitor your own site the same way
This page shows what we see when we check this service, using the same ten regions, for a site you run. RealUptime Monitor watches your own servers from inside your network, and it starts free.
Start monitoring your own serversPut this badge in your README
Live, from this page's own readings.[](https://realuptime.io/outages/bigcommerce)<a href="https://realuptime.io/outages/bigcommerce"><img src="https://realuptime.io/outages/bigcommerce/badge.svg?days=30" alt="BigCommerce uptime by RealUptime's checks" height="20"></a>The badge shows the share of our checks that passed over the last 30 days. The window is printed on it, so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so and shows no color. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.
To cite this page: RealUptime, "Is BigCommerce down?", https://realuptime.io/outages/bigcommerce. The readings change with every check, so give the date you read them.
Checking a site of your own? The free website down checker sends it one request and reports the answer, and the SLA calculator shows how much downtime an uptime figure allows.
What we check
What our check can and cannot see
A pass means the service's public web page loaded and answered normally. It does not show that the product, the API or sign-in behind it works; a page can load from a cache while the product is down.
Host checked: www.bigcommerce.com