Shopify: SLA evidence report
Shopify: SLA evidence report
We hold no probe record for Shopify: we read its status page, so the only incident record here is what Shopify declared there. Nothing below is a measurement of ours, and the absence of one is not a record of no downtime.
- Incidents Shopify declared
- 1
- On its own status page, in this window.
- Window
- 2026-09-22 to 2026-10-22
- UTC, 30 days.
Oct 8, 2026, 2:49 PM UTC to Oct 8, 2026, 3:35 PM UTC
Some merchants encountering error messages when trying to login to their admins, impact minor
Methodology
These incidents come from Shopify's own public status feed, polled on our own schedule, and are shown as the vendor wrote them. They are not our measurement, we do not estimate an SLA credit from them, and they are not proof of downtime for your account. The credit Shopify owes, if any, is decided under its own SLA.