Is Intercom down?
Operationalchecked 1 minute ago
We reached Intercom from all 10 regions we check.
No outage recorded in the 14 days we have measured Intercom (since Aug 22, 2026).
Intercom publishes no status feed we can read, so the only independent reading here is ours on the left.
Intercom response time, by region
Is it Intercom, or is it you?
Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Intercom -- it cannot diagnose Intercom's own systems.
What we measured, function by function
Intercom answers on more than one surface, and they can fail apart. Each row is one surface, checked from the same regions. The verdict above follows the api row, because that is the surface we treat as this service's own; a failure on any other row is a partial outage, not a full one.
- WebUS-East: OperationalUS-West: OperationalEurope: OperationalAsia-Pacific: OperationalUS-Central: OperationalCanada: OperationalUK: OperationalSoutheast Asia: OperationalAustralia: OperationalSouth America: Operational
- APIprimaryUS-East: OperationalUS-West: OperationalEurope: OperationalAsia-Pacific: OperationalUS-Central: OperationalCanada: OperationalUK: OperationalSoutheast Asia: OperationalAustralia: OperationalSouth America: Operational
What we measured, and what people reported
- North AmericaOperationalUS-East, US-West, US-Central, Canada
- US-EastOperationallatency: 90msstatus code: 401checked: Sep 5, 2026, 2:06 AM UTC0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Intercom normally. We do not have enough reports from US-East to say anything about what people there are seeing.
- US-WestOperationallatency: 557msstatus code: 401checked: Sep 5, 2026, 2:03 AM UTC0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Intercom normally. We do not have enough reports from US-West to say anything about what people there are seeing.
- US-CentralOperationallatency: 303msstatus code: 401checked: Sep 5, 2026, 2:04 AM UTC0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach Intercom normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
- CanadaOperationallatency: 285msstatus code: 401checked: Sep 5, 2026, 2:05 AM UTC0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach Intercom normally. We do not have enough reports from Canada to say anything about what people there are seeing.
- South AmericaOperationallatency: 413msstatus code: 401checked: Sep 5, 2026, 2:06 AM UTC0 people in the last 5 minutesNot enough reports to sayOur South America probes reach Intercom normally. We do not have enough reports from South America to say anything about what people there are seeing.
- EuropeOperationalEurope, UK
- EuropeOperationallatency: 498msstatus code: 401checked: Sep 5, 2026, 1:58 AM UTC0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach Intercom normally. We do not have enough reports from Europe to say anything about what people there are seeing.
- UKOperationallatency: 662msstatus code: 401checked: Sep 5, 2026, 1:59 AM UTC0 people in the last 5 minutesNot enough reports to sayOur UK probes reach Intercom normally. We do not have enough reports from UK to say anything about what people there are seeing.
- Asia PacificOperationalAsia-Pacific, Southeast Asia, Australia
- Asia-PacificOperationallatency: 847msstatus code: 401checked: Sep 5, 2026, 2:02 AM UTC0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach Intercom normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
- Southeast AsiaOperationallatency: 1282msstatus code: 401checked: Sep 5, 2026, 2:02 AM UTC0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach Intercom normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
- AustraliaOperationallatency: 1409msstatus code: 401checked: Sep 5, 2026, 1:51 AM UTC0 people in the last 5 minutesNot enough reports to sayOur Australia probes reach Intercom normally. We do not have enough reports from Australia to say anything about what people there are seeing.
Somewhere else or not sure: 0 people in the last 5 minutes
These are unverified reports from people using Intercom, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Intercom yet, which is not evidence that nothing is wrong.
Recent outages
No outages on record yet for Intercom.
measured entries are our own probes' readings; declared entries are the vendor's. How this check works
We have been measuring Intercom since August 22, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.
Need this in writing? Generate an SLA evidence report for Intercom covering any window you pick, with our measurements and Intercom's own claim at the time, side by side.
Full availability history for Intercom: 90-day availability by region, month-by-month uptime, and every incident on record.
Monitor your own site the same way
This page shows what we see when we check this service, using the same ten regions, for a site you run. RealUptime Monitor watches your own servers from inside your network, and it starts free.
Start monitoring your own serversTell me when this goes down
Get told when we measure this
We will tell you when our probes stop reaching Intercom, and again when they can reach it again. That is our own measurement from ten regions, not Intercom's status page. No account, no card.
Put this badge in your README
Live, from this page's own readings.[](https://realuptime.io/outages/intercom)<a href="https://realuptime.io/outages/intercom"><img src="https://realuptime.io/outages/intercom/badge.svg?days=30" alt="Intercom uptime measured by RealUptime"></a>The badge shows the share of our probes that succeeded over the last 30 days, and the window is printed on it so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so: it will not show green on data we cannot vouch for. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.
What Intercom's SLA implies, from our measurement
At or above your target
We measured none of downtime for Intercom over the 338h 7m since we started watching it on 2026-08-22, which is 100% uptime by our reading. A 99.9% target allows 20 minutes over that period.
By our measurement there is no shortfall to claim for this period.
This is computed from our own probe measurements, not from Intercom's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.