Intercom: SLA evidence report
Intercom: SLA evidence report
We hold no probe record for Intercom: we read its status page, so the only incident record here is what Intercom declared there. Nothing below is a measurement of ours, and the absence of one is not a record of no downtime.
- Incidents Intercom declared
- 1
- On its own status page, in this window.
- Window
- 2026-09-22 to 2026-10-22
- UTC, 30 days.
Oct 14, 2026, 5:43 PM UTC to Oct 14, 2026, 5:55 PM UTC
Customer contact details showing up as "Redacted" in the Intercom Inbox, impact minor
Methodology
These incidents come from Intercom's own public status feed, polled on our own schedule, and are shown as the vendor wrote them. They are not our measurement, we do not estimate an SLA credit from them, and they are not proof of downtime for your account. The credit Intercom owes, if any, is decided under its own SLA.