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Opsgenie is shutting down: where to go

Atlassian is retiring Opsgenie as a standalone product: new sales stopped June 4, 2025, and on April 5, 2027 support ends for good, per Atlassian's own transition announcement: sign-in stops, the REST APIs stop responding, and unmigrated data is permanently deleted. The named paths forward are Jira Service Management for ITSM teams and Compass for DevOps teams, both platform subscriptions rather than a standalone alerting tool. This page covers what an Opsgenie team actually needs before that deadline, and what RealUptime Monitor ships for it today.

The short version

Opsgenie support ends April 5, 2027; the replacements are Jira Service Management or Compass subscriptions, not a standalone tool.

Opsgenie is being retired, not rebuilt: Atlassian's own announcement routes ITSM teams into Jira Service Management and DevOps teams into Compass, and both are platform subscriptions that replace an alerting tool with an ecosystem. If what your team actually needs is the alerting, RealUptime Monitor is the standalone version of that job: the uptime checks that raise the alerts are built in rather than integrated, on-call rotations and escalation policies ship on the paid rungs, and the honest caveat is stated plainly: we page by email, Slack, webhook, or your existing PagerDuty, with no phone-call or SMS paging of our own. Anyone still on Opsgenie has a hard deadline, and moving the monitors first is the part that takes an afternoon.

Start free: 3 servers

Verified August 25, 2026. Sources: Atlassian: The Evolution of IT Operations (Opsgenie transition announcement), Atlassian: what changes when you migrate to Jira Service Management.

Service status

Have

active, monitoring and alerting for customers today

Partial

sunset in progress: no new sales since June 4, 2025; support ends April 5, 2027, when sign-in and the APIs stop and unmigrated data is deleted

Standalone product you can buy today

Have

monitoring, alerting, and on-call in one product, self-serve

Don’t have

the named migrations are Jira Service Management (ITSM) or Compass (DevOps), each a platform subscription

Built-in uptime checks that raise the alerts

Have

60-second checks from 4 named regions, plus a server agent; the alert and the measurement are one product

Don’t have

Opsgenie routes alerts other tools produce; it has no probe of its own

On-call rotations and escalation policies

Have

rotations, escalation policies, and acknowledgement; pages by email, Slack, webhook, or your PagerDuty, with no phone-call or SMS paging of its own

Have

mature paging including phone and SMS, until support ends

Open to new accounts

Have

free rung, 3 servers and the check ladder, no credit card

Don’t have

purchases and trials ended June 4, 2025; existing tenants can only renew for terms ending before April 5, 2027

Public status page for the services you monitor

Have

RealUptime Status shares the account and the probe fleet; the page updates from the same checks

Partial

Opsgenie-hosted status pages go offline when the product is turned off, per Atlassian's own turn-off documentation

Looking for an Opsgenie alternative?

For the reasoning behind checking from more than one region at all, see why a status page can show all green during a real outage. Comparing more than just this one alternative? The status page tool checklist covers what to test before committing to any of them.

Start free: 3 servers