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Outage tracker / Dialpad

Is Dialpad down?

I'm having a problem

Operationalchecked 3 minutes ago

We reached Dialpad from all 10 regions we check.

Functional endpoints verified

No outage recorded in the 14 days we have measured Dialpad (since Aug 22, 2026).

our independent probeslive · checked Sep 5, 2026, 2:04 AM UTC
US-East448 msOperational
US-West306 msOperational
Europe295 msOperational
Asia-Pacific456 msOperational
US-Central103 msOperational
Canada229 msOperational
UK161 msOperational
Southeast Asia575 msOperational
Australia894 msOperational
South America501 msOperational
their status pagetheir claim, not our reading

Dialpad reports: All systems operational (“All Systems Operational”)

from Dialpad's own status page, checked Sep 5, 2026, 1:50 AM UTC
Our probes and Dialpad's own status page agree: both show Dialpad as reachable right now.

Dialpad's own component breakdown, as they publish it

  • Telephony Infrastructure: Inbound CallsOperational
  • Telephony Infrastructure: Outbound CallsOperational
  • Carrier Networks: Local NumbersOperational
  • Carrier Networks: Toll-Free NumbersOperational
  • Carrier Networks: MessagingOperational
  • ApplicationOperational
  • Contact CenterOperational
  • OmnichannelOperational
  • MeetingsOperational
  • AnalyticsOperational
  • API PlatformOperational
  • IntegrationsOperational
  • MessagingOperational
  • WebsiteOperational
  • Dialpad AiOperational
  • Google Cloud PlatformOperational
  • Ai AgentOperational
  • Workforce ManagementOperational

These are Dialpad's components, named and scored by Dialpad. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.

This is Dialpad's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.

Dialpad response time, by region

US-East
456msp95 · latest
2s1s0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-08-22 UTC: p95 1.2s2026-08-23 UTC: p95 507ms2026-08-24 UTC: p95 423ms2026-08-25 UTC: p95 473ms2026-08-26 UTC: p95 521ms2026-08-27 UTC: p95 516ms2026-08-28 UTC: p95 426ms2026-08-29 UTC: p95 334ms2026-08-30 UTC: p95 443ms2026-08-31 UTC: p95 430ms2026-09-01 UTC: p95 592ms2026-09-02 UTC: p95 222ms2026-09-03 UTC: p95 645ms2026-09-04 UTC: p95 636ms2026-09-05 UTC: p95 456ms
Aug 7Aug 21Sep 5
US-West
365msp95 · latest
2s1s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-08-22 UTC: p95 404ms2026-08-23 UTC: p95 363ms2026-08-24 UTC: p95 393ms2026-08-25 UTC: p95 475ms2026-08-26 UTC: p95 655ms2026-08-27 UTC: p95 498ms2026-08-28 UTC: p95 1.1s2026-08-29 UTC: p95 445ms2026-08-30 UTC: p95 468ms2026-08-31 UTC: p95 520ms2026-09-01 UTC: p95 518ms2026-09-02 UTC: p95 354ms2026-09-03 UTC: p95 537ms2026-09-04 UTC: p95 478ms2026-09-05 UTC: p95 365ms
Aug 7Aug 21Sep 5
Europe
292msp95 · latest
1s500ms0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-08-22 UTC: p95 343ms2026-08-23 UTC: p95 351ms2026-08-24 UTC: p95 606ms2026-08-25 UTC: p95 590ms2026-08-26 UTC: p95 529ms2026-08-27 UTC: p95 562ms2026-08-28 UTC: p95 695ms2026-08-29 UTC: p95 477ms2026-08-30 UTC: p95 529ms2026-08-31 UTC: p95 546ms2026-09-01 UTC: p95 466ms2026-09-02 UTC: p95 474ms2026-09-03 UTC: p95 546ms2026-09-04 UTC: p95 413ms2026-09-05 UTC: p95 292ms
Aug 7Aug 21Sep 5
Asia-Pacific
654msp95 · latest
2s1s0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-08-22 UTC: p95 827ms2026-08-23 UTC: p95 808ms2026-08-24 UTC: p95 766ms2026-08-25 UTC: p95 961ms2026-08-26 UTC: p95 812ms2026-08-27 UTC: p95 978ms2026-08-28 UTC: p95 717ms2026-08-29 UTC: p95 755ms2026-08-30 UTC: p95 825ms2026-08-31 UTC: p95 1.2s2026-09-01 UTC: p95 927ms2026-09-02 UTC: p95 1.0s2026-09-03 UTC: p95 1.2s2026-09-04 UTC: p95 795ms2026-09-05 UTC: p95 654ms
Aug 7Aug 21Sep 5
US-Central
165msp95 · latest
500ms250ms0ms
US-Central response time (p95) over the last 30 daysDaily 95th-percentile response time for US-Central, scaled to a maximum of 500ms. Days with no samples are not plotted, not shown as zero.2026-09-03 UTC: p95 484ms2026-09-04 UTC: p95 241ms2026-09-05 UTC: p95 165ms
Aug 7Aug 21Sep 5
Canada
219msp95 · latest
500ms250ms0ms
Canada response time (p95) over the last 30 daysDaily 95th-percentile response time for Canada, scaled to a maximum of 500ms. Days with no samples are not plotted, not shown as zero.2026-09-03 UTC: p95 442ms2026-09-04 UTC: p95 214ms2026-09-05 UTC: p95 219ms
Aug 7Aug 21Sep 5
UK
181msp95 · latest
1s500ms0ms
UK response time (p95) over the last 30 daysDaily 95th-percentile response time for UK, scaled to a maximum of 1s. Days with no samples are not plotted, not shown as zero.2026-09-03 UTC: p95 375ms2026-09-04 UTC: p95 508ms2026-09-05 UTC: p95 181ms
Aug 7Aug 21Sep 5
Southeast Asia
1.1sp95 · latest
2s1s0ms
Southeast Asia response time (p95) over the last 30 daysDaily 95th-percentile response time for Southeast Asia, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-03 UTC: p95 1.4s2026-09-04 UTC: p95 1.1s2026-09-05 UTC: p95 1.1s
Aug 7Aug 21Sep 5
Australia
886msp95 · latest
2s1s0ms
Australia response time (p95) over the last 30 daysDaily 95th-percentile response time for Australia, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-03 UTC: p95 1.4s2026-09-04 UTC: p95 1.1s2026-09-05 UTC: p95 886ms
Aug 7Aug 21Sep 5
South America
494msp95 · latest
2s1s0ms
South America response time (p95) over the last 30 daysDaily 95th-percentile response time for South America, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-03 UTC: p95 1.0s2026-09-04 UTC: p95 679ms2026-09-05 UTC: p95 494ms
Aug 7Aug 21Sep 5

Is it Dialpad, or is it you?

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Dialpad -- it cannot diagnose Dialpad's own systems.

What we measured, function by function

Dialpad answers on more than one surface, and they can fail apart. Each row is one surface, checked from the same regions. The verdict above follows the api row, because that is the surface we treat as this service's own; a failure on any other row is a partial outage, not a full one.

  • WebUS-East: OperationalUS-West: OperationalEurope: OperationalAsia-Pacific: OperationalUS-Central: OperationalCanada: OperationalUK: OperationalSoutheast Asia: OperationalAustralia: OperationalSouth America: Operational
  • APIprimaryUS-East: OperationalUS-West: OperationalEurope: OperationalAsia-Pacific: OperationalUS-Central: OperationalCanada: OperationalUK: OperationalSoutheast Asia: OperationalAustralia: OperationalSouth America: Operational
What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What we measured, and what people reported

  • North America
    OperationalUS-East, US-West, US-Central, Canada
    • US-East
      Operationallatency: 448msstatus code: 401checked: Sep 5, 2026, 2:04 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Dialpad normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Operationallatency: 306msstatus code: 401checked: Sep 5, 2026, 2:04 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Dialpad normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Operationallatency: 103msstatus code: 401checked: Sep 5, 2026, 2:01 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach Dialpad normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
    • Canada
      Operationallatency: 229msstatus code: 401checked: Sep 5, 2026, 2:02 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach Dialpad normally. We do not have enough reports from Canada to say anything about what people there are seeing.
  • South America
    Operationallatency: 501msstatus code: 401checked: Sep 5, 2026, 1:45 AM UTC
    0 people in the last 5 minutesNot enough reports to sayOur South America probes reach Dialpad normally. We do not have enough reports from South America to say anything about what people there are seeing.
  • Europe
    OperationalEurope, UK
    • Europe
      Operationallatency: 295msstatus code: 401checked: Sep 5, 2026, 1:42 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach Dialpad normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Operationallatency: 161msstatus code: 401checked: Sep 5, 2026, 2:01 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur UK probes reach Dialpad normally. We do not have enough reports from UK to say anything about what people there are seeing.
  • Asia Pacific
    OperationalAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Operationallatency: 456msstatus code: 401checked: Sep 5, 2026, 1:45 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach Dialpad normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Operationallatency: 575msstatus code: 401checked: Sep 5, 2026, 1:09 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach Dialpad normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
    • Australia
      Operationallatency: 894msstatus code: 401checked: Sep 5, 2026, 2:03 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Australia probes reach Dialpad normally. We do not have enough reports from Australia to say anything about what people there are seeing.

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using Dialpad, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Dialpad yet, which is not evidence that nothing is wrong.

Recent outages

Investigating degraded calling performance for some EU numbers and destinations, 42mdeclared on their status page2026-09-03
Potential partial inbound call failures, 4h 37mdeclared on their status page2026-09-01
Some contact center agents may be experiencing issues with being unable to complete a call wrap-up, 49mdeclared on their status page2026-08-21
Some customers may be experiencing errors using the fax API, 28mdeclared on their status page2026-07-28
Some customers may be experiencing degraded performance with IVR calls, 1h 24mdeclared on their status page2026-07-07
Inbound/Outbound Calling Potentially Impacted, 6h 16mdeclared on their status page2026-06-30
Some customers in the US and Canada may be experience issues with delays in message delivery, 2h 47mdeclared on their status page2026-06-11
Some customers in the US and Canada may be experiencing issues with MMS messaging, 40mdeclared on their status page2026-06-09

measured entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring Dialpad since August 22, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for Dialpad covering any window you pick, with our measurements and Dialpad's own claim at the time, side by side.

Full availability history for Dialpad: 90-day availability by region, month-by-month uptime, and every incident on record.

Monitor your own site the same way

This page shows what we see when we check this service, using the same ten regions, for a site you run. RealUptime Monitor watches your own servers from inside your network, and it starts free.

Start monitoring your own servers

Tell me when this goes down

Get told when we measure this

We will tell you when our probes stop reaching Dialpad, and again when they can reach it again. That is our own measurement from ten regions, not Dialpad's status page. No account, no card.

Delivery channel

Double opt-in: nothing is sent until you click the link in the confirmation email. One email when a measured outage opens, one when it closes, and a one-click unsubscribe in every one. We do not send anything else to this address.

Put this badge in your README

Dialpad uptime measured by RealUptimeLive, from this page's own readings.
[![Dialpad uptime measured by RealUptime](https://realuptime.io/outages/dialpad/badge.svg?days=30)](https://realuptime.io/outages/dialpad)
<a href="https://realuptime.io/outages/dialpad"><img src="https://realuptime.io/outages/dialpad/badge.svg?days=30" alt="Dialpad uptime measured by RealUptime"></a>

The badge shows the share of our probes that succeeded over the last 30 days, and the window is printed on it so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so: it will not show green on data we cannot vouch for. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.

What Dialpad's SLA implies, from our measurement

At or above your target

We measured none of downtime for Dialpad over the 338h 7m since we started watching it on 2026-08-22, which is 100% uptime by our reading. A 99.9% target allows 20 minutes over that period.

By our measurement there is no shortfall to claim for this period.

This is computed from our own probe measurements, not from Dialpad's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.

What we check

primaryfunctional: live API
https://dialpad.com/api/v2/users
secondary
https://www.dialpad.com/
secondary
https://status.dialpad.com/api/v2/status.json
RealUptime is not affiliated with Dialpad; the name identifies what we measured, and nothing here speaks for Dialpad's own team. We send a single web request to Dialpad from 10 regions on our own schedule and time the response. We do not see inside Dialpad's systems, do not use an account or real transaction, and are not the same signal Dialpad's own team has access to. Treat this as one external data point, not a verdict. At least one endpoint we check for Dialpad is a real functional API call (marked “functional” above), not just a landing page, so a clean read there is a stronger signal than reachability alone, though it still does not cover every feature of the service. Read the full methodology.