Is BigCommerce down in the US?
Vendor reports no incidentWhat BigCommerce reports
BigCommerce reports no incident on its status page.
As of the last successful poll, 2026-11-05 16:18 UTC.
Our regional reading
This is our own reading from outside, shown beside the vendor's statement. It is not counted as a separate outage.
Checks passingin the US, measured from Ashburn, San Jose, and Chicago
All 3 of our probes in the US, in Ashburn, San Jose, and Chicago, read checks passing when they last checked BigCommerce at Nov 5, 2026, 4:22 PM UTC.
Over the last 24 hours we completed 110 checks from Ashburn, San Jose, and Chicago and 110 answered cleanly, 100.00% availability.
Of the 7 other regions we check BigCommerce from, all 7 read checks passing right now.
Email me when BigCommerce reports an incident on its status page, and again when it reports it resolved.
What our Ashburn, San Jose, and Chicago probes measured
Last checked Nov 5, 2026, 4:22 PM UTC.
BigCommerce from Ashburn, San Jose, and Chicago over the last 30 days
Over the last 30 days, BigCommerce answered our Chicago probe in 526 ms on average, and 1 check in 20 took longer than 880 ms.
Over the last 30 days, BigCommerce answered our Ashburn probe in 559 ms on average, and 1 check in 20 took longer than 917 ms.
Over the last 30 days, BigCommerce answered our San Jose probe in 803 ms on average, and 1 check in 20 took longer than 1,145 ms.
Ranked by average response time across the 10 cities we check BigCommerce from, Chicago 4th, Ashburn 5th, San Jose 9th; London was fastest at 374 ms and Tokyo slowest at 805 ms.
From Ashburn, San Jose, and Chicago we ran 3,563 checks of BigCommerce in 30 days, and 3,562 answered cleanly: 99.97% availability.
1 of the 30 days had at least one failed check. The weakest was Oct 26 (UTC), at 99.18% across 122 checks.
In Ashburn local time (EST), BigCommerce was slowest around 3 PM, at 872 ms on average over the last 14 days, and quickest around 11 AM, at 501 ms.
| Day (UTC) | Checks | Availability | Average response |
|---|---|---|---|
| Thu, Nov 5 | 73 | 100.00% | 1,135 ms |
| Wed, Nov 4 | 109 | 100.00% | 1,040 ms |
| Tue, Nov 3 | 109 | 100.00% | 1,063 ms |
| Mon, Nov 2 | 116 | 100.00% | 1,177 ms |
| Sun, Nov 1 | 119 | 100.00% | 882 ms |
| Sat, Oct 31 | 120 | 100.00% | 821 ms |
| Fri, Oct 30 | 120 | 100.00% | 886 ms |
| Thu, Oct 29 | 120 | 100.00% | 763 ms |
| Wed, Oct 28 | 120 | 100.00% | 471 ms |
| Tue, Oct 27 | 128 | 100.00% | 532 ms |
| Mon, Oct 26 | 122 | 99.18% | 701 ms |
| Sun, Oct 25 | 119 | 100.00% | 678 ms |
| Sat, Oct 24 | 124 | 100.00% | 627 ms |
| Fri, Oct 23 | 120 | 100.00% | 772 ms |
BigCommerce outages measured from the US
Our Ashburn, San Jose, and Chicago probes measured no confirmed BigCommerce outage in the last 90 days.
How the other regions read right now
Of the 7 other regions we check BigCommerce from, all 7 read checks passing right now.
| Probe city | Right now | Last 24h |
|---|---|---|
| Frankfurt | Checks passing | 100.00% of 34 checks |
| Tokyo | Checks passing | 100.00% of 21 checks |
| Toronto | Checks passing | 100.00% of 23 checks |
| London | Checks passing | 100.00% of 23 checks |
| Singapore | Checks passing | 100.00% of 24 checks |
| Sydney | Checks passing | 100.00% of 24 checks |
| São Paulo | Checks passing | 100.00% of 24 checks |
Other countries we check BigCommerce from
How we measured this
The US readings on this page come from RealUptime's own Ashburn, San Jose, and Chicago probes against BigCommerce's public endpoints. They are not user reports, and they are not BigCommerce's own status page.
See BigCommerce's full check readings, the 90-day history by region, or the outage tracker methodology.
Check your own site from Ashburn
This page shows what we see when we check this service, using the same ten regions, for a site you run. RealUptime Monitor watches your own servers from inside your network, and it starts free.
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