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Outage tracker / Prime Video

Is Prime Video down?

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Checks passingchecked 2 minutes ago

Our checks of Prime Video pass from all 10 regions we check.

As of Oct 19, 2026, 8:53 PM UTC, RealUptime's checks of Prime Video passed in all 10 regions that returned a reading.

Front-door checks

Last time our checks failed from two or more distant regions: 1h 19m on Sep 18, 2026 (web surface, from Europe and Asia-Pacific).

Email me when our checks of Prime Video fail from two or more distant regions

One email when our checks of Prime Video fail from two or more distant regions, and one when they pass, after you confirm the address. No account, no card.

This is our own reading from outside. It is not Prime Video's official status.

our check readinglive · checked Oct 19, 2026, 8:53 PM UTC
US-East1375 msChecks passing
US-West1416 msChecks passing
Europe654 msChecks passing
Asia-Pacific1689 msChecks passing
US-Central1154 msChecks passing
Canada1066 msChecks passing
UK743 msChecks passing
Southeast Asia2070 msChecks passing
Australia1852 msChecks passing
South America1762 msChecks passing
their status pagetheir claim, not our reading

Prime Video publishes no status feed we can read, so the only reading here is our check reading on the left.

Prime Video response time, by region

US-East
1.8sp95 · latest
2s1s0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-20 UTC: p95 784ms2026-09-21 UTC: p95 655ms2026-09-22 UTC: p95 732ms2026-09-23 UTC: p95 789ms2026-09-24 UTC: p95 846ms2026-09-25 UTC: p95 733ms2026-09-26 UTC: p95 724ms2026-09-27 UTC: p95 825ms2026-09-28 UTC: p95 779ms2026-09-29 UTC: p95 789ms2026-09-30 UTC: p95 1.1s2026-10-01 UTC: p95 1.2s2026-10-02 UTC: p95 1.2s2026-10-03 UTC: p95 1.4s2026-10-04 UTC: p95 1.2s2026-10-05 UTC: p95 1.1s2026-10-06 UTC: p95 1.3s2026-10-07 UTC: p95 1.2s2026-10-08 UTC: p95 1.2s2026-10-09 UTC: p95 1.2s2026-10-10 UTC: p95 1.2s2026-10-11 UTC: p95 1.2s2026-10-12 UTC: p95 1.2s2026-10-13 UTC: p95 1.2s2026-10-14 UTC: p95 1.2s2026-10-15 UTC: p95 1.2s2026-10-16 UTC: p95 1.3s2026-10-17 UTC: p95 1.7s2026-10-18 UTC: p95 1.8s2026-10-19 UTC: p95 1.8s
Sep 20Oct 4Oct 19
US-West
1.9sp95 · latest
2.5s1.3s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-09-20 UTC: p95 568ms2026-09-21 UTC: p95 672ms2026-09-22 UTC: p95 732ms2026-09-23 UTC: p95 727ms2026-09-24 UTC: p95 691ms2026-09-25 UTC: p95 959ms2026-09-26 UTC: p95 807ms2026-09-27 UTC: p95 906ms2026-09-28 UTC: p95 791ms2026-09-29 UTC: p95 703ms2026-09-30 UTC: p95 715ms2026-10-01 UTC: p95 1.3s2026-10-02 UTC: p95 1.2s2026-10-03 UTC: p95 1.5s2026-10-04 UTC: p95 1.4s2026-10-05 UTC: p95 1.4s2026-10-06 UTC: p95 1.4s2026-10-07 UTC: p95 1.4s2026-10-08 UTC: p95 1.2s2026-10-09 UTC: p95 1.3s2026-10-10 UTC: p95 1.4s2026-10-11 UTC: p95 1.3s2026-10-12 UTC: p95 1.4s2026-10-13 UTC: p95 1.3s2026-10-14 UTC: p95 1.3s2026-10-15 UTC: p95 1.4s2026-10-16 UTC: p95 1.3s2026-10-17 UTC: p95 1.7s2026-10-18 UTC: p95 2.1s2026-10-19 UTC: p95 1.9s
Sep 20Oct 4Oct 19
Europe
1.1sp95 · latest
2s1s0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-20 UTC: p95 1.2s2026-09-21 UTC: p95 1.3s2026-09-22 UTC: p95 1.2s2026-09-23 UTC: p95 1.0s2026-09-24 UTC: p95 1.1s2026-09-25 UTC: p95 926ms2026-09-26 UTC: p95 1.1s2026-09-27 UTC: p95 986ms2026-09-28 UTC: p95 1.0s2026-09-29 UTC: p95 975ms2026-09-30 UTC: p95 847ms2026-10-01 UTC: p95 421ms2026-10-02 UTC: p95 539ms2026-10-03 UTC: p95 476ms2026-10-04 UTC: p95 454ms2026-10-05 UTC: p95 368ms2026-10-06 UTC: p95 397ms2026-10-07 UTC: p95 491ms2026-10-08 UTC: p95 432ms2026-10-09 UTC: p95 367ms2026-10-10 UTC: p95 411ms2026-10-11 UTC: p95 364ms2026-10-12 UTC: p95 352ms2026-10-13 UTC: p95 472ms2026-10-14 UTC: p95 384ms2026-10-15 UTC: p95 387ms2026-10-16 UTC: p95 347ms2026-10-17 UTC: p95 612ms2026-10-18 UTC: p95 738ms2026-10-19 UTC: p95 1.1s
Sep 20Oct 4Oct 19
Asia-Pacific
2.3sp95 · latest
2.5s1.3s0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 2.5s. Days with no samples are not plotted, not shown as zero.2026-09-20 UTC: p95 1.7s2026-09-21 UTC: p95 1.6s2026-09-22 UTC: p95 1.9s2026-09-23 UTC: p95 1.6s2026-09-24 UTC: p95 1.5s2026-09-25 UTC: p95 1.9s2026-09-26 UTC: p95 1.6s2026-09-27 UTC: p95 1.8s2026-09-28 UTC: p95 1.4s2026-09-29 UTC: p95 1.6s2026-09-30 UTC: p95 1.8s2026-10-01 UTC: p95 1.5s2026-10-02 UTC: p95 1.6s2026-10-03 UTC: p95 1.6s2026-10-04 UTC: p95 1.3s2026-10-05 UTC: p95 1.4s2026-10-06 UTC: p95 1.4s2026-10-07 UTC: p95 1.3s2026-10-08 UTC: p95 1.4s2026-10-09 UTC: p95 1.5s2026-10-10 UTC: p95 1.6s2026-10-11 UTC: p95 1.4s2026-10-12 UTC: p95 1.4s2026-10-13 UTC: p95 1.4s2026-10-14 UTC: p95 1.5s2026-10-15 UTC: p95 1.6s2026-10-16 UTC: p95 1.5s2026-10-17 UTC: p95 2.1s2026-10-18 UTC: p95 2.3s2026-10-19 UTC: p95 2.3s
Sep 20Oct 4Oct 19
US-Central
1.4sp95 · latest
2s1s0ms
US-Central response time (p95) over the last 30 daysDaily 95th-percentile response time for US-Central, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-20 UTC: p95 676ms2026-09-21 UTC: p95 757ms2026-09-22 UTC: p95 574ms2026-09-23 UTC: p95 685ms2026-09-24 UTC: p95 760ms2026-09-25 UTC: p95 663ms2026-09-26 UTC: p95 855ms2026-09-27 UTC: p95 568ms2026-09-28 UTC: p95 774ms2026-09-29 UTC: p95 474ms2026-09-30 UTC: p95 954ms2026-10-01 UTC: p95 1.1s2026-10-02 UTC: p95 1.1s2026-10-03 UTC: p95 1.2s2026-10-04 UTC: p95 1.2s2026-10-05 UTC: p95 1.3s2026-10-06 UTC: p95 1.3s2026-10-07 UTC: p95 1.1s2026-10-08 UTC: p95 1.1s2026-10-09 UTC: p95 1.2s2026-10-10 UTC: p95 1.1s2026-10-11 UTC: p95 1.2s2026-10-12 UTC: p95 1.2s2026-10-13 UTC: p95 1.2s2026-10-14 UTC: p95 1.1s2026-10-15 UTC: p95 1.2s2026-10-16 UTC: p95 1.2s2026-10-17 UTC: p95 1.3s2026-10-18 UTC: p95 1.3s2026-10-19 UTC: p95 1.4s
Sep 20Oct 4Oct 19
Canada
1.1sp95 · latest
2s1s0ms
Canada response time (p95) over the last 30 daysDaily 95th-percentile response time for Canada, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-20 UTC: p95 962ms2026-09-21 UTC: p95 1.1s2026-09-22 UTC: p95 1.1s2026-09-23 UTC: p95 903ms2026-09-24 UTC: p95 889ms2026-09-25 UTC: p95 932ms2026-09-26 UTC: p95 911ms2026-09-27 UTC: p95 671ms2026-09-28 UTC: p95 727ms2026-09-29 UTC: p95 950ms2026-09-30 UTC: p95 688ms2026-10-01 UTC: p95 1.3s2026-10-02 UTC: p95 1.2s2026-10-03 UTC: p95 1.1s2026-10-04 UTC: p95 1.2s2026-10-05 UTC: p95 1.3s2026-10-06 UTC: p95 1.3s2026-10-07 UTC: p95 1.2s2026-10-08 UTC: p95 1.2s2026-10-09 UTC: p95 1.2s2026-10-10 UTC: p95 1.2s2026-10-11 UTC: p95 1.3s2026-10-12 UTC: p95 1.3s2026-10-13 UTC: p95 1.6s2026-10-14 UTC: p95 1.2s2026-10-15 UTC: p95 1.4s2026-10-16 UTC: p95 1.5s2026-10-17 UTC: p95 1.3s2026-10-18 UTC: p95 1.1s2026-10-19 UTC: p95 1.1s
Sep 20Oct 4Oct 19
UK
960msp95 · latest
2s1s0ms
UK response time (p95) over the last 30 daysDaily 95th-percentile response time for UK, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-20 UTC: p95 794ms2026-09-21 UTC: p95 938ms2026-09-22 UTC: p95 1.3s2026-09-23 UTC: p95 1.4s2026-09-24 UTC: p95 1.3s2026-09-25 UTC: p95 1.1s2026-09-26 UTC: p95 996ms2026-09-27 UTC: p95 988ms2026-09-28 UTC: p95 995ms2026-09-29 UTC: p95 1.1s2026-09-30 UTC: p95 1.1s2026-10-01 UTC: p95 615ms2026-10-02 UTC: p95 449ms2026-10-03 UTC: p95 426ms2026-10-04 UTC: p95 667ms2026-10-05 UTC: p95 661ms2026-10-06 UTC: p95 644ms2026-10-07 UTC: p95 639ms2026-10-08 UTC: p95 492ms2026-10-09 UTC: p95 378ms2026-10-10 UTC: p95 429ms2026-10-11 UTC: p95 378ms2026-10-12 UTC: p95 429ms2026-10-13 UTC: p95 960ms2026-10-14 UTC: p95 325ms2026-10-15 UTC: p95 372ms2026-10-16 UTC: p95 373ms2026-10-17 UTC: p95 365ms2026-10-18 UTC: p95 808ms2026-10-19 UTC: p95 960ms
Sep 20Oct 4Oct 19
Southeast Asia
2.0sp95 · latest
5s2.5s0ms
Southeast Asia response time (p95) over the last 30 daysDaily 95th-percentile response time for Southeast Asia, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-09-20 UTC: p95 1.5s2026-09-21 UTC: p95 2.4s2026-09-22 UTC: p95 2.7s2026-09-23 UTC: p95 3.1s2026-09-24 UTC: p95 3.0s2026-09-25 UTC: p95 1.8s2026-09-26 UTC: p95 2.5s2026-09-27 UTC: p95 2.5s2026-09-28 UTC: p95 2.2s2026-09-29 UTC: p95 2.2s2026-09-30 UTC: p95 2.0s2026-10-01 UTC: p95 1.8s2026-10-02 UTC: p95 1.7s2026-10-03 UTC: p95 1.8s2026-10-04 UTC: p95 1.6s2026-10-05 UTC: p95 1.7s2026-10-06 UTC: p95 1.4s2026-10-07 UTC: p95 1.8s2026-10-08 UTC: p95 1.7s2026-10-09 UTC: p95 1.6s2026-10-10 UTC: p95 1.5s2026-10-11 UTC: p95 1.8s2026-10-12 UTC: p95 1.9s2026-10-13 UTC: p95 1.8s2026-10-14 UTC: p95 2.0s2026-10-15 UTC: p95 1.4s2026-10-16 UTC: p95 1.7s2026-10-17 UTC: p95 2.0s2026-10-18 UTC: p95 2.1s2026-10-19 UTC: p95 2.0s
Sep 20Oct 4Oct 19
Australia
2.2sp95 · latest
5s2.5s0ms
Australia response time (p95) over the last 30 daysDaily 95th-percentile response time for Australia, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-09-20 UTC: p95 1.4s2026-09-21 UTC: p95 1.5s2026-09-22 UTC: p95 1.5s2026-09-23 UTC: p95 1.7s2026-09-24 UTC: p95 1.4s2026-09-25 UTC: p95 1.5s2026-09-26 UTC: p95 1.5s2026-09-27 UTC: p95 2.2s2026-09-28 UTC: p95 1.8s2026-09-29 UTC: p95 2.0s2026-09-30 UTC: p95 2.0s2026-10-01 UTC: p95 2.5s2026-10-02 UTC: p95 2.1s2026-10-03 UTC: p95 2.8s2026-10-04 UTC: p95 2.5s2026-10-05 UTC: p95 2.3s2026-10-06 UTC: p95 2.2s2026-10-07 UTC: p95 2.3s2026-10-08 UTC: p95 2.2s2026-10-09 UTC: p95 2.4s2026-10-10 UTC: p95 2.3s2026-10-11 UTC: p95 2.1s2026-10-12 UTC: p95 2.3s2026-10-13 UTC: p95 2.0s2026-10-14 UTC: p95 2.0s2026-10-15 UTC: p95 2.0s2026-10-16 UTC: p95 1.8s2026-10-17 UTC: p95 2.3s2026-10-18 UTC: p95 2.0s2026-10-19 UTC: p95 2.2s
Sep 20Oct 4Oct 19
South America
1.9sp95 · latest
5s2.5s0ms
South America response time (p95) over the last 30 daysDaily 95th-percentile response time for South America, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-09-20 UTC: p95 1.6s2026-09-21 UTC: p95 1.5s2026-09-22 UTC: p95 1.6s2026-09-23 UTC: p95 1.6s2026-09-24 UTC: p95 1.8s2026-09-25 UTC: p95 1.1s2026-09-26 UTC: p95 1.2s2026-09-27 UTC: p95 1.5s2026-09-28 UTC: p95 2.0s2026-09-29 UTC: p95 1.9s2026-09-30 UTC: p95 2.2s2026-10-01 UTC: p95 2.5s2026-10-02 UTC: p95 2s2026-10-03 UTC: p95 2.0s2026-10-04 UTC: p95 2.7s2026-10-05 UTC: p95 1.4s2026-10-06 UTC: p95 1.4s2026-10-07 UTC: p95 1.5s2026-10-08 UTC: p95 1.6s2026-10-09 UTC: p95 1.5s2026-10-10 UTC: p95 1.6s2026-10-11 UTC: p95 1.6s2026-10-12 UTC: p95 1.5s2026-10-13 UTC: p95 1.5s2026-10-14 UTC: p95 1.5s2026-10-15 UTC: p95 1.6s2026-10-16 UTC: p95 1.4s2026-10-17 UTC: p95 2.0s2026-10-18 UTC: p95 1.8s2026-10-19 UTC: p95 1.9s
Sep 20Oct 4Oct 19

Check your own site while you wait on Prime Video

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Prime Video. It cannot diagnose Prime Video's own systems.

What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What our checks show, and what people reported

  • North America
    Checks passingUS-East, US-West, US-Central, Canada
    • US-East
      Checks passinglatency: 1375msstatus code: 400checked: Oct 19, 2026, 8:43 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Prime Video normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Checks passinglatency: 1416msstatus code: 400checked: Oct 19, 2026, 8:52 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Prime Video normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Checks passinglatency: 1154msstatus code: 400checked: Oct 19, 2026, 8:52 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach Prime Video normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
    • Canada
      Checks passinglatency: 1066msstatus code: 400checked: Oct 19, 2026, 8:44 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach Prime Video normally. We do not have enough reports from Canada to say anything about what people there are seeing.
  • South America
    Checks passinglatency: 1762msstatus code: 400checked: Oct 19, 2026, 8:42 PM UTC
    0 people in the last 5 minutesNot enough reports to sayOur South America probes reach Prime Video normally. We do not have enough reports from South America to say anything about what people there are seeing.
  • Europe
    Checks passingEurope, UK
    • Europe
      Checks passinglatency: 654msstatus code: 400checked: Oct 19, 2026, 8:53 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach Prime Video normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Checks passinglatency: 743msstatus code: 400checked: Oct 19, 2026, 8:18 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur UK probes reach Prime Video normally. We do not have enough reports from UK to say anything about what people there are seeing.
  • Asia Pacific
    Checks passingAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Checks passinglatency: 1689msstatus code: 400checked: Oct 19, 2026, 8:50 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach Prime Video normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Checks passinglatency: 2070msstatus code: 400checked: Oct 19, 2026, 8:52 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach Prime Video normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
    • Australia
      Checks passinglatency: 1852msstatus code: 400checked: Oct 19, 2026, 8:27 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Australia probes reach Prime Video normally. We do not have enough reports from Australia to say anything about what people there are seeing.

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using Prime Video, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Prime Video yet, which is not evidence that nothing is wrong.

Recent probe events

Checks failing, 1h 19mour checks · Europe and Asia-Pacific2026-09-18
Checks failing, 1h 51mour checks · South America and UK2026-09-11

check entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring Prime Video since August 20, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for Prime Video covering any window you pick, with our check readings and Prime Video's own claim at the time, side by side.

Full check history for Prime Video: 90 days of check results by region, month-by-month uptime by our checks, and every probe event on record.

Put this badge in your README

Prime Video uptime by RealUptime's checksLive, from this page's own readings.
[![Prime Video uptime by RealUptime's checks](https://realuptime.io/outages/prime-video/badge.svg?days=30)](https://realuptime.io/outages/prime-video)
<a href="https://realuptime.io/outages/prime-video"><img src="https://realuptime.io/outages/prime-video/badge.svg?days=30" alt="Prime Video uptime by RealUptime's checks" height="20"></a>

The badge shows the share of our checks that passed over the last 30 days. The window is printed on it, so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so and shows no color. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.

To cite this page: RealUptime, "Is Prime Video down?", https://realuptime.io/outages/prime-video. The readings change with every check, so give the date you read them.

Checking a site of your own? The free website down checker sends it one request and reports the answer, and the SLA calculator shows how much downtime an uptime figure allows.

How our checks compare with Prime Video's stated SLA

At or above your target

Our checks of Prime Video failed for none over the last 30 days, which is 100% uptime by our checks. A 99.9% target allows 43 minutes over that period.

Our checks show no gap in this period. That does not rule out one you saw.

These figures come from our own checks of one public endpoint per service. They are not the service's real uptime. This is computed from our own checks, not from Prime Video's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.

What we check

primary
https://atv-ps.amazon.com/cdp/catalog/GetPlaybackResources
secondary
https://www.primevideo.com/

What our check can and cannot see

A pass means the service's servers answered our request with the error they give a request that carries no account or valid input. It does not show that sign-in works or that any real request succeeds.

Host checked: atv-ps.amazon.com

RealUptime is not affiliated with Prime Video; the name identifies what we checked, and nothing here speaks for Prime Video's own team. We send a single web request to Prime Video from 10 regions on our own schedule and time the response. We do not see inside Prime Video's systems, do not use an account or real transaction, and are not the same signal Prime Video's own team has access to. Treat this as one external data point, not a verdict. What we check for Prime Video is its front door only: a passing check means the endpoints above answered, not that the underlying product or account features work. Read the full methodology.