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Outage tracker / Best Buy

Is Best Buy down?

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Partially degradedchecked 9 minutes ago

Best Buy is answering our probes, but its API is running at least 3.9x its 7-day median from US-East. Everything else we check answered at its usual speed.

As of Oct 19, 2026, 9:19 PM UTC, RealUptime's checks of Best Buy passed in all 2 regions that returned a reading.

Front-door and live API checks

Our checks of Best Buy did not fail from two or more distant regions in the 60 days we have checked it (since Aug 20, 2026). This does not show Best Buy works for users.

This reading is from our two US regions.

Email me when our checks of Best Buy fail from two or more distant regions

One email when our checks of Best Buy fail from two or more distant regions, and one when they pass, after you confirm the address. No account, no card.

This is our own reading from outside. It is not Best Buy's official status.

our check readinglive · checked Oct 19, 2026, 9:19 PM UTC
US-East1049 msDegraded
US-West615 msCheck failed

Best Buy's online store serves United States and Canadian shoppers, so we check it from our US regions only.

their status pagetheir claim, not our reading

Best Buy publishes no status feed we can read, so the only reading here is our check reading on the left.

Best Buy response time, by region

US-East
1.3sp95 · latest
2s1s0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-20 UTC: p95 411ms2026-09-21 UTC: p95 526ms2026-09-22 UTC: p95 531ms2026-09-23 UTC: p95 482ms2026-09-24 UTC: p95 579ms2026-09-25 UTC: p95 589ms2026-09-26 UTC: p95 577ms2026-09-27 UTC: p95 506ms2026-09-28 UTC: p95 497ms2026-09-29 UTC: p95 531ms2026-09-30 UTC: p95 525ms2026-10-01 UTC: p95 541ms2026-10-02 UTC: p95 430ms2026-10-03 UTC: p95 503ms2026-10-04 UTC: p95 506ms2026-10-05 UTC: p95 394ms2026-10-06 UTC: p95 596ms2026-10-07 UTC: p95 430ms2026-10-08 UTC: p95 633ms2026-10-09 UTC: p95 473ms2026-10-10 UTC: p95 413ms2026-10-11 UTC: p95 481ms2026-10-12 UTC: p95 404ms2026-10-13 UTC: p95 519ms2026-10-14 UTC: p95 367ms2026-10-15 UTC: p95 313ms2026-10-16 UTC: p95 307ms2026-10-17 UTC: p95 513ms2026-10-18 UTC: p95 1.2s2026-10-19 UTC: p95 1.3s
Sep 20Oct 4Oct 19
US-West
693msp95 · latest
2s1s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-09-20 UTC: p95 671ms2026-09-21 UTC: p95 618ms2026-09-22 UTC: p95 749ms2026-09-23 UTC: p95 642ms2026-09-24 UTC: p95 699ms2026-09-25 UTC: p95 780ms2026-09-26 UTC: p95 674ms2026-09-27 UTC: p95 605ms2026-09-28 UTC: p95 633ms2026-09-29 UTC: p95 609ms2026-09-30 UTC: p95 644ms2026-10-01 UTC: p95 847ms2026-10-02 UTC: p95 691ms2026-10-03 UTC: p95 721ms2026-10-04 UTC: p95 815ms2026-10-05 UTC: p95 1.1s2026-10-06 UTC: p95 766ms2026-10-07 UTC: p95 733ms2026-10-08 UTC: p95 605ms2026-10-09 UTC: p95 756ms2026-10-10 UTC: p95 683ms2026-10-11 UTC: p95 635ms2026-10-12 UTC: p95 640ms2026-10-13 UTC: p95 721ms2026-10-14 UTC: p95 618ms2026-10-15 UTC: p95 770ms2026-10-16 UTC: p95 648ms2026-10-17 UTC: p95 681ms2026-10-18 UTC: p95 861ms2026-10-19 UTC: p95 693ms
Sep 20Oct 4Oct 19

Check your own site while you wait on Best Buy

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Best Buy. It cannot diagnose Best Buy's own systems.

What we measured, function by function

Best Buy answers on more than one surface, and they can fail apart. Each row is one surface, checked from the same regions. The verdict above follows the api row, because that is the surface we treat as this service's own; a failure on any other row is a partial outage, not a full one.

  • WebUS-East: Checks passingUS-West: Awaiting dataEurope: Not monitored from this regionAsia-Pacific: Not monitored from this regionUS-Central: Not monitored from this regionCanada: Not monitored from this regionUK: Not monitored from this regionSoutheast Asia: Not monitored from this regionAustralia: Not monitored from this regionSouth America: Not monitored from this region
  • APIprimaryUS-East: Degraded Answering, but 3.9x slower than its 7-day median.US-West: Checks passingEurope: Not monitored from this regionAsia-Pacific: Not monitored from this regionUS-Central: Not monitored from this regionCanada: Not monitored from this regionUK: Not monitored from this regionSoutheast Asia: Not monitored from this regionAustralia: Not monitored from this regionSouth America: Not monitored from this region
What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What our checks show, and what people reported

  • North America
    DegradedUS-East, US-West, US-Central, Canada
    • US-East
      Degradedlatency: 1049msstatus code: 403checked: Oct 19, 2026, 9:13 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Best Buy normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Checks passinglatency: 615msstatus code: 403checked: Oct 19, 2026, 9:19 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Best Buy normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Not monitored from this regionBest Buy is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Canada
      Not monitored from this regionBest Buy is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • South America
    Not monitored from this regionBest Buy is not monitored from this region.
    0 people in the last 5 minutesNot enough reports to say
  • Europe
    Not monitored from this regionEurope, UK
    • Europe
      Not monitored from this regionBest Buy is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • UK
      Not monitored from this regionBest Buy is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • Asia Pacific
    Not monitored from this regionAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Not monitored from this regionBest Buy is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Southeast Asia
      Not monitored from this regionBest Buy is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Australia
      Not monitored from this regionBest Buy is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using Best Buy, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Best Buy yet, which is not evidence that nothing is wrong.

Recent probe events

No probe events on record yet for Best Buy.

check entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring Best Buy since August 20, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for Best Buy covering any window you pick, with our check readings and Best Buy's own claim at the time, side by side.

Full check history for Best Buy: 90 days of check results by region, month-by-month uptime by our checks, and every probe event on record.

Put this badge in your README

Best Buy uptime by RealUptime's checksLive, from this page's own readings.
[![Best Buy uptime by RealUptime's checks](https://realuptime.io/outages/best-buy/badge.svg?days=30)](https://realuptime.io/outages/best-buy)
<a href="https://realuptime.io/outages/best-buy"><img src="https://realuptime.io/outages/best-buy/badge.svg?days=30" alt="Best Buy uptime by RealUptime's checks" height="20"></a>

The badge shows the share of our checks that passed over the last 30 days. The window is printed on it, so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so and shows no color. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.

To cite this page: RealUptime, "Is Best Buy down?", https://realuptime.io/outages/best-buy. The readings change with every check, so give the date you read them.

Checking a site of your own? The free website down checker sends it one request and reports the answer, and the SLA calculator shows how much downtime an uptime figure allows.

How our checks compare with Best Buy's stated SLA

At or above your target

Our checks of Best Buy failed for none over the last 30 days, which is 100% uptime by our checks. A 99.9% target allows 43 minutes over that period.

Our checks show no gap in this period. That does not rule out one you saw.

These figures come from our own checks of one public endpoint per service. They are not the service's real uptime. This is computed from our own checks, not from Best Buy's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.

What we check

primaryfunctional: live API
https://api.bestbuy.com/v1/products.json
secondary
https://www.bestbuy.com/

What our check can and cannot see

A pass means the service's servers answered with the sign-in refusal they give any request that is not signed in. It does not show that sign-in works or that anything behind the sign-in wall responds.

Host checked: api.bestbuy.com

RealUptime is not affiliated with Best Buy; the name identifies what we checked, and nothing here speaks for Best Buy's own team. We send a single web request to Best Buy from 2 regions on our own schedule and time the response. We do not see inside Best Buy's systems, do not use an account or real transaction, and are not the same signal Best Buy's own team has access to. Treat this as one external data point, not a verdict. At least one endpoint we check for Best Buy is a real functional API call (marked “functional” above), not just a landing page, so a passing check there says an API answered, though it still does not show that every feature of the service works for you. Best Buy's online store serves United States and Canadian shoppers, so we check it from our US regions only. Read the full methodology.