Is ecobee down in the US?
Vendor lists an old incident, not shown as liveWhat ecobee reports
ecobee still lists an incident opened on 2026-09-02 with no update since 2026-09-23; we do not show it as live.
As of the last successful poll, 2026-11-05 17:48 UTC.
Our regional reading
This is our own reading from outside, shown beside the vendor's statement. It is not counted as a separate outage.
Checks passingin the US, measured from Ashburn and San Jose
All 2 of our probes in the US, in Ashburn and San Jose, read checks passing when they last checked ecobee at Nov 5, 2026, 5:54 PM UTC.
Over the last 24 hours we completed 251 checks from Ashburn and San Jose and 250 answered cleanly, 99.60% availability. 1 of those was a measured failure.
Of the 2 other regions we check ecobee from, all 2 read checks passing right now.
Email me when ecobee reports an incident on its status page, and again when it reports it resolved.
What our Ashburn and San Jose probes measured
Last checked Nov 5, 2026, 5:54 PM UTC.
ecobee from Ashburn and San Jose over the last 30 days
Over the last 30 days, ecobee answered our Ashburn probe in 3,118 ms on average, and 1 check in 20 took longer than 4,750 ms.
Over the last 30 days, ecobee answered our San Jose probe in 3,703 ms on average, and 1 check in 20 took longer than 4,854 ms.
Ranked by average response time across the 4 cities we check ecobee from, Ashburn 2nd, San Jose 3rd; Frankfurt was fastest at 2,786 ms and Tokyo slowest at 5,492 ms.
From Ashburn and San Jose we ran 782 checks of ecobee in 4 days, and 781 answered cleanly: 99.87% availability.
1 of the 4 days had at least one failed check. The weakest was Nov 5 (UTC), at 99.45% across 185 checks.
In Ashburn local time (EST), ecobee was slowest around 5 PM, at 3,866 ms on average over the last 14 days, and quickest around 11 AM, at 1,964 ms.
| Day (UTC) | Checks | Availability | Average response |
|---|---|---|---|
| Thu, Nov 5 | 185 | 99.45% | 3,182 ms |
| Wed, Nov 4 | 250 | 100.00% | 3,085 ms |
| Tue, Nov 3 | 244 | 100.00% | 3,549 ms |
| Mon, Nov 2 | 103 | 100.00% | 3,982 ms |
ecobee outages measured from the US
Our Ashburn and San Jose probes measured no confirmed ecobee outage in the last 90 days.
How the other regions read right now
Of the 2 other regions we check ecobee from, all 2 read checks passing right now.
| Probe city | Right now | Last 24h |
|---|---|---|
| Frankfurt | Checks passing | 100.00% of 98 checks |
| Tokyo | Checks passing | 100.00% of 59 checks |
Other countries we check ecobee from
How we measured this
The US readings on this page come from RealUptime's own Ashburn and San Jose probes against ecobee's public endpoints. They are not user reports, and they are not ecobee's own status page.
See ecobee's full check readings, the 90-day history by region, or the outage tracker methodology.
The US readings here are taken from that country and show the time of the last one, but ecobee has not yet accumulated enough continuous history for us to publish this page to search engines.
Check your own site from Ashburn
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