Skip to content

Outage tracker

Stytch: incident history

The last 24 hours in detail, Stytch's declared incident record, and our regional check results beside it.

← Back to Stytch's check readings

We started checking Stytch on November 2, 2026, which is 6 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.

Email me when Stytch reports an incident on its status page, and again when it reports it resolved.

One email when it is reported and one when it is resolved, after you confirm the address. No account, no card.

This is Stytch's own statement from its status page, with our regional reading beside it.

The last 24 hours

What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what Stytch's own status page declared. Below it, any public chatter we saw about Stytch and the extra probe it triggered.

The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what Stytch's own status page declared. Three records side by side; none of them changes another.

Our probes, web
Our probes, api (primary)
Unverified user reportsNo reports about Stytch in the last 24 hours, which is not evidence that nothing is wrong.
Stytch's status page
  1. Emails not being delivered: minor incident, from before this window to now, still open per their page.
  2. Increase in 500 errors: minor incident, from before this window to now, still open per their page.
  3. Increase in 5XX errors: minor incident, from before this window to now, still open per their page.
  4. SAML SSO requests failing: minor incident, from before this window to now, still open per their page.

Each check cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused check is not a failed check. Report bars count reports as submitted; we do not check who sent them, and they never change our reading. The status-page lane is Stytch's own declaration, shown as they made it.

Third-party chatter, labeled

Public posts from the last hour that mention Stytch next to an outage word (“down”, “outage”, “not working”). This is what other people said in public, collected by keyword: not something we measured, and not the user reports above. It never affects the verdict.

No matching public posts in the last hour from the sources we watch.

Checks passing by region

Checks passing is the checks that passed, divided by every check we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.

RegionChecks passingProbes recorded
US-East100.00%587
US-West100.00%451
Europe100.00%409
Asia-Pacific100.00%248

Their declared record

Stytch's own incident history, taken from their public status feed. This is their account of what happened, not our check reading.

Scheduled maintenanceOngoing, maintenance
Nov 8, 2026, 6:00 AM UTC, open for 0 min so faridentified
their latest update (Oct 30, 2026, 5:19 PM UTC): We are planning for a scheduled maintenance at around 2026-11-08T06:00Z. We expect increased errors for about thirty seconds.
Missing or delayed SMS OTPsMinor incident
Oct 22, 2026, 4:00 PM UTC to Oct 22, 2026, 6:29 PM UTC (2h 29m)resolved
their latest update (Oct 22, 2026, 6:29 PM UTC): This incident has been resolved.
Increase in 500 errorsMinor incident
Oct 6, 2026, 4:48 PM UTC to Oct 6, 2026, 4:49 PM UTC (1 min)resolved
their latest update (Oct 6, 2026, 4:49 PM UTC): This incident has been resolved.
Scheduled Test API DB maintenanceMaintenance
Sep 10, 2026, 3:00 AM UTC to Sep 10, 2026, 3:30 AM UTC (30 min)completed
their latest update (Sep 10, 2026, 3:30 AM UTC): Maintenance has completed successfully.
Investigating SMS deliverability issues to AT&T WirelessMinor incident
Sep 9, 2026, 2:30 PM UTC to Sep 9, 2026, 5:00 PM UTC (2h 30m)resolved
their latest update (Sep 9, 2026, 5:00 PM UTC): SMS are being sent successfully to AT&T numbers.
Small percentage of SMS requests resulting in 500 errorsMinor incident
Sep 1, 2026, 4:30 PM UTC to Sep 1, 2026, 5:27 PM UTC (57 min)resolved
their latest update (Sep 1, 2026, 5:27 PM UTC): This issue has been resolved.
Delayed Event Log StreamsMinor incident
Aug 28, 2026, 10:29 PM UTC to Aug 28, 2026, 11:00 PM UTC (31 min)resolved
their latest update (Aug 28, 2026, 11:00 PM UTC): This incident has been resolved. Delayed logs are now delivered.
Emails not being deliveredOngoing, minor incident
Aug 17, 2026, 9:27 AM UTC, open for 81d 8h so far
their latest update (Aug 18, 2026, 12:00 AM UTC): We extend our sincerest apologies for this outage. On 17 August 2026, between 02:15 and 05:15 PT (09:15–12:15 UTC), all outbound email from Stytch failed, including email magic links, email OTPs, and password reset emails. Service was restored at 05:15 PT. **What happened**: This…
Increase in 500 errorsOngoing, minor incident
Jul 27, 2026, 12:35 AM UTC, open for 102d 17h so far
their latest update (Jul 27, 2026, 1:11 AM UTC): An update to our DB caused around 1.5 minutes of increased 500's in our API. Apologies for the interruption. .
Increase in 5XX errorsOngoing, minor incident
Jul 24, 2026, 10:56 AM UTC, open for 105d 7h so far
their latest update (Jul 24, 2026, 5:00 PM UTC): A network connectivity degradation in one of the regions where our infrastructure is hosted disrupted traffic, resulting in some timeouts. Steps will be taken to mitigate this in the future.

Showing the 10 most recent of 29 incidents Stytch has declared in the history we hold.

These entries are Stytch's own declarations, taken from their public status feed, shown separately from our own check readings. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.

Stytch's own status feed works, so its declared incidents are the record and our probe events are not listed or counted. Our check results by region are above, as a reading beside the statement.

Full detail on what a probe does and does not prove is in the methodology page.