We started checking Smartsheet on November 2, 2026, which is 5 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.
What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what Smartsheet's own status page declared. Below it, any public chatter we saw about Smartsheet and the extra probe it triggered.
The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what Smartsheet's own status page declared. Three records side by side; none of them changes another.
Our probes, web
Our probes, api (primary)
Unverified user reportsNo reports about Smartsheet in the last 24 hours, which is not evidence that nothing is wrong.
Smartsheet's status pageNo incident declared in the last 24 hours.
24h ago18h ago12h ago6h agonow
Each check cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused check is not a failed check. Report bars count reports as submitted; we do not check who sent them, and they never change our reading. The status-page lane is Smartsheet's own declaration, shown as they made it.
Checks passing is the checks that passed, divided by every check we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.
Smartsheet's own incident history, taken from their public status feed. This is their account of what happened, not our check reading.
Both automated and manual approval workflows are currently failing to executeMinor incident
Oct 1, 2026, 5:03 PM UTC to Oct 1, 2026, 10:26 PM UTC (5h 23m)postmortem published
their latest update (Oct 13, 2026, 4:44 AM UTC): On October 1, 2026, a deployment issue caused automated and manual approval workflows to fail across our US, EU, and AU regions for approximately 4.5 hours \(our Government cloud region was unaffected throughout\). Our team restored normal workflow execution within about an hour …
Investigating blank page or error on Smartsheet LoginPartial outage
Sep 21, 2026, 10:21 PM UTC to Sep 22, 2026, 3:43 AM UTC (5h 22m)postmortem published
their latest update (Oct 6, 2026, 3:44 PM UTC): On September 21, 2026, Smartsheet experienced intermittent login page loading issues across three regions between 11:42 AM and 3:30 PM PDT, impacting Australia from 11:42 AM to 12:34 PM PDT, Europe from 2:05 PM to 3:00 PM PDT, and the United States from 2:05 PM to 3:30 PM PDT. Th…
Salesforce connector is experiencing intermittent issuesPartial outage
Sep 16, 2026, 10:36 AM UTC to Sep 16, 2026, 9:02 PM UTC (10h 26m)postmortem published
their latest update (Sep 23, 2026, 4:50 PM UTC): On September 16th, 2026, starting at approximately 3:36 AM PDT, customers began experiencing intermittent errors with the Salesforce Connector and with creating cases through the Customer Support Portal. The issue was caused by a widespread outage at our upstream CRM service prov…
Smartsheet and Smartsheet Login Unavailable for Smartsheet USPartial outage
Sep 11, 2026, 8:20 PM UTC to Sep 11, 2026, 11:29 PM UTC (3h 9m)postmortem published
their latest update (Sep 18, 2026, 3:14 PM UTC): On September 11th, 2026, starting at 12:47 PM PDT, users in the US began experiencing errors logging in to and accessing Smartsheet. Users in the EU and AU regions were not affected. By approximately 1:38 PM PDT, full service was confirmed to be restored.
Our engineering teams q…
Unexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium appsMajor outage
Aug 27, 2026, 1:33 PM UTC to Aug 27, 2026, 3:53 PM UTC (2h 20m)postmortem published
their latest update (Sep 11, 2026, 4:20 AM UTC): Between August 26 and August 28, 2026, customers experienced intermittent issues logging in to Smartsheet and loading sheets, Dashboards, Reports, and certain premium applications, including Control Center, Dynamic View, WorkApps, and Resource Management. The most significant dis…
Sheets in Smartsheet US are failing to loadMajor outage
Aug 26, 2026, 1:28 PM UTC to Aug 26, 2026, 6:23 PM UTC (4h 55m)postmortem published
their latest update (Sep 11, 2026, 4:19 AM UTC): Between August 26 and August 28, 2026, customers experienced intermittent issues logging in to Smartsheet and loading sheets, Dashboards, Reports, and certain premium applications, including Control Center, Dynamic View, WorkApps, and Resource Management. The most significant dis…
Intermittent Cell Link and Cross Sheet Reference delays/failuresMinor incident
Aug 25, 2026, 8:45 PM UTC to Aug 26, 2026, 12:23 AM UTC (3h 38m)postmortem published
their latest update (Sep 17, 2026, 11:30 PM UTC): Between August 24 and August 28, 2026, a performance optimization caused certain formulas and cross-sheet references to evaluate incorrectly or produce errors following row insertions or deletions. The root cause was an asynchronous calculation change that performed partial data …
Sheets, Reports, and Workflow Services Are ImpactedMajor outage
Aug 11, 2026, 7:51 PM UTC to Aug 11, 2026, 11:20 PM UTC (3h 28m)postmortem published
their latest update (Aug 19, 2026, 10:38 PM UTC): On August 11 from approximately 7:00 AM to 4:20 PM PDT, some customers experienced timeouts or failures when loading sheets and reports, as well as automation workflow failures that caused some workflows to disable due to elevated error rates. The incident was caused by a databas…
Smartsheet Slowness and Timeout ErrorsPartial outage
Jul 30, 2026, 2:54 PM UTC to Jul 30, 2026, 5:41 PM UTC (2h 47m)postmortem published
their latest update (Aug 20, 2026, 5:23 PM UTC): On July 30, 2026, between approximately 11:00 and 15:57 UTC, some customers could not load sheets and experienced API timeouts. This also affected Control Center, Table View, Timeline and Board views, Reports, Dashboards, Forms, Dynamic View, and Bridge integrations. The cause wa…
Smartsheet US is not loadingPartial outage
Jul 15, 2026, 9:23 AM UTC to Jul 15, 2026, 9:55 AM UTC (32 min)postmortem published
their latest update (Jul 17, 2026, 1:22 AM UTC): Starting at approximately 1:44 AM PT on July 15, 2026, some customers may have experienced errors when performing actions that rely on Smartsheet's authorization checks, such as access checks on assets. This was caused by a temporary issue during a routine system update that brie…
Showing the 10 most recent of 50 incidents Smartsheet has declared in the history we hold.
These entries are Smartsheet's own declarations, taken from their public status feed, shown separately from our own check readings. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.
Smartsheet's own status feed works, so its declared incidents are the record and our probe events are not listed or counted. Our check results by region are above, as a reading beside the statement.