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Outage tracker

Scaleway: incident history

The last 24 hours in detail, Scaleway's declared incident record, and our regional check results beside it.

← Back to Scaleway's check readings

We started checking Scaleway on November 2, 2026, which is 5 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.

Email me when Scaleway reports an incident on its status page, and again when it reports it resolved.

One email when it is reported and one when it is resolved, after you confirm the address. No account, no card.

This is Scaleway's own statement from its status page, with our regional reading beside it.

The last 24 hours

What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what Scaleway's own status page declared. Below it, any public chatter we saw about Scaleway and the extra probe it triggered.

The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what Scaleway's own status page declared. Three records side by side; none of them changes another.

Our probes, web
Our probes, api (primary)
Unverified user reportsNo reports about Scaleway in the last 24 hours, which is not evidence that nothing is wrong.
Scaleway's status page
  1. [fr-par-1] Latencies spikes during the day following capacity increase in one of block storage cluster: minor incident, from before this window to 14:45 UTC.
  2. [Generative API] - [global] - GLM-5.3 timeouts: minor incident, from before this window to now, still open per their page.
  3. [GenerativeAPI] - Deepseek-v4/v4.1-flash timeouts: minor incident, from before this window to now, still open per their page.
  4. [LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stopped: minor incident, from before this window to now, still open per their page.
  5. [Support] Call Handling Delays: minor incident, from before this window to now, still open per their page.
  6. [Support] Delays in ticket processing: minor incident, from before this window to now, still open per their page.
  7. [VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response time: partial outage, from before this window to now, still open per their page.
  8. Degraded Performances on it-mil APIs: minor incident, from before this window to now, still open per their page.
  9. P2 - [WEBHOSTING] - PHP Emergency maintenance: major outage, from before this window to now, still open per their page.
  10. [Serverless Functions/Containers] - [nl-ams] - Connectivity issues: minor incident, from 11:15 UTC to 16:00 UTC.
  11. [Transactionnal Email] - Delivering Issue: minor incident, from 12:15 UTC to 15:45 UTC.

Each check cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused check is not a failed check. Report bars count reports as submitted; we do not check who sent them, and they never change our reading. The status-page lane is Scaleway's own declaration, shown as they made it.

Third-party chatter, labeled

Public posts from the last hour that mention Scaleway next to an outage word (“down”, “outage”, “not working”). This is what other people said in public, collected by keyword: not something we measured, and not the user reports above. It never affects the verdict.

No matching public posts in the last hour from the sources we watch.

  • Confirmation probe12:42 UTC, Asia-Pacific: a new incident on their status page prompted an extra probe. Result: Scaleway answered normally.
  • Confirmation probe12:40 UTC, Europe: a new incident on their status page prompted an extra probe. Result: Scaleway answered normally.
  • Confirmation probe12:40 UTC, US-East: a new incident on their status page prompted an extra probe. Result: Scaleway answered normally.
  • Confirmation probe12:39 UTC, US-West: a new incident on their status page prompted an extra probe. Result: Scaleway answered normally.
  • Confirmation probe11:29 UTC, Europe: a new incident on their status page prompted an extra probe. Result: Scaleway answered normally.

Checks passing by region

Checks passing is the checks that passed, divided by every check we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.

RegionChecks passingProbes recorded
US-East100.00%440
US-West100.00%338
Europe100.00%309
Asia-Pacific100.00%189

Their declared record

Scaleway's own incident history, taken from their public status feed. This is their account of what happened, not our check reading.

[Transactionnal Email] - Delivering IssueMinor incident
Nov 5, 2026, 12:27 PM UTC to Nov 5, 2026, 3:33 PM UTC (3h 6m)resolved
their latest update (Nov 5, 2026, 3:33 PM UTC): All emails have now been sent, and traffic is back to normal.
[Serverless Functions/Containers] - [nl-ams] - Connectivity issuesMinor incident
Nov 5, 2026, 11:22 AM UTC to Nov 5, 2026, 3:52 PM UTC (4h 29m)resolved
their latest update (Nov 5, 2026, 3:52 PM UTC): Incident is resolved now. Impacts for users were limited to nl-ams region, and Serverless Containers product: - From 10:00 UTC to 11:05 UTC: users received HTTP 5xx errors while calling their containers - From 10:00 UTC to 12:00 UTC: some containers were stuck in creating/updat…
Cockpit (pl-waw) Traces ingestion is degradedMinor incident
Nov 4, 2026, 12:37 PM UTC to Nov 4, 2026, 3:15 PM UTC (2h 38m)resolved
their latest update (Nov 4, 2026, 3:15 PM UTC): This incident has been resolved.
[VPC] - [FR-PAR-1] Metadata API through VPC is experiencing slow response timeOngoing, partial outage
Nov 3, 2026, 11:08 AM UTC, open for 2d 5h so farmonitoring
their latest update (Nov 3, 2026, 11:20 AM UTC): The situation should now be back to normal.
[SERVERLESS] - [fr-par] - Some Serverless Containers are unreachableMinor incident
Nov 3, 2026, 10:03 AM UTC to Nov 3, 2026, 2:13 PM UTC (4h 10m)resolved
their latest update (Nov 3, 2026, 2:13 PM UTC): This incident has been resolved.
[LOAD BALANCER] - [PAR1] - Monitoring PN down leading to autohealing mechanism stoppedOngoing, minor incident
Nov 3, 2026, 9:54 AM UTC, open for 2d 6h so farmonitoring
their latest update (Nov 4, 2026, 8:21 AM UTC): The situation should be back to normal
[DC3] [NETWORK] Switch down in DC3 Room 46 Rack B09-B10Minor incident
Nov 3, 2026, 8:35 AM UTC to Nov 3, 2026, 10:58 AM UTC (2h 23m)resolved
their latest update (Nov 3, 2026, 10:58 AM UTC): This incident has been resolved.
[BILLING] - Billing consumptions in November are not up-to-dateAll systems operational
Nov 2, 2026, 2:42 PM UTC to Nov 3, 2026, 7:54 AM UTC (17h 12m)resolved
their latest update (Nov 3, 2026, 7:54 AM UTC): The situation went back to normal around 7:30 Paris time
[NETWORK] - [DC5] RPN switch is down on DC5/S9/C52Minor incident
Nov 2, 2026, 10:28 AM UTC to Nov 2, 2026, 12:46 PM UTC (2h 18m)resolved
their latest update (Nov 2, 2026, 12:46 PM UTC): Resolved at 2026 Nov 2 12:22:44 UTC No root cause found (nothing in the logs and console unresponsive). Fixed with a cold reboot
[Generative APIs] Model mistral-small-3.2-24b-instruct-2506 unavailable.All systems operational
Nov 2, 2026, 8:19 AM UTC to Nov 2, 2026, 8:19 AM UTC (0 min)resolved
their latest update (Nov 2, 2026, 8:19 AM UTC): 01/11/2026 - 21:00 UTC+1 - Service started to be degradated 02/11/2026 - 2:00 UTC+1 - Service was unavailable 02/11/2026 - 9:00 UTC+1 - A fix has been implemented, service is available

Showing the 10 most recent of 58 incidents Scaleway has declared in the history we hold.

These entries are Scaleway's own declarations, taken from their public status feed, shown separately from our own check readings. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.

Scaleway's own status feed works, so its declared incidents are the record and our probe events are not listed or counted. Our check results by region are above, as a reading beside the statement.

Full detail on what a probe does and does not prove is in the methodology page.