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Outage tracker / Proton Mail

Is Proton Mail down?

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Vendor reports no incidentWhat Proton Mail reports

Proton Mail reports no incident on its status page.

As of the last successful poll, 2026-11-05 16:38 UTC.

Proton Mail's status page

Our regional reading

This is our own reading from outside, shown beside the vendor's statement. It is not counted as a separate outage.

Checks passingchecked 3 minutes ago

Our checks of Proton Mail pass from all 4 regions we check.

As of Nov 5, 2026, 4:46 PM UTC, RealUptime's checks of Proton Mail passed in all 4 regions that returned a reading.

Front-door and live API checks

Email me when Proton Mail reports an incident on its status page, and again when it reports it resolved.

One email when it is reported and one when it is resolved, after you confirm the address. No account, no card.

This is Proton Mail's own statement from its status page, with our regional reading beside it.

our check readinglive · checked Nov 5, 2026, 4:46 PM UTC
US-East1624 msChecks passing
US-West2121 msChecks passing
Europe1008 msChecks passing
Asia-Pacific2551 msChecks passing
their status pagetheir claim, not our reading

Proton Mail reports: All systems operational (“All Systems Operational”)

from Proton Mail's own status page, checked Nov 5, 2026, 3:14 PM UTC
Proton Mail's own status page shows no incident, and our checks of Proton Mail pass right now.

Proton Mail's own component breakdown, as they publish it

  • Free serversOperational
  • Mobile AppsOperational
  • Mobile AppsOperational
  • Web ApplicationOperational
  • Web ApplicationOperational
  • Web ApplicationOperational
  • Browser ExtensionsOperational
  • Incoming MailOperational
  • Mobile and Desktop AppsOperational
  • Mobile and Desktop AppsOperational
  • Regular ServersOperational
  • Web ApplicationOperational
  • Outgoing MailOperational
  • Proton DocsOperational
  • Secure Core ServersOperational
  • StreamingOperational
  • BridgeOperational
  • Mobile and Desktop AppsOperational
  • Browser ExtensionsOperational
  • Mobile AppsOperational
  • SimpleLoginOperational
  • Push NotificationsOperational
  • proton.me WebsiteOperational
  • protonvpn.com WebsiteOperational
  • Desktop AppsOperational
  • Proton WalletOperational
  • Lumo by ProtonOperational

These are Proton Mail's components, named and scored by Proton Mail. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.

This is Proton Mail's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.

Proton Mail response time, by region

US-East
1.9sp95 · latest
2s1s0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 2s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 1.8s2026-11-03 UTC: p95 1.5s2026-11-04 UTC: p95 1.9s2026-11-05 UTC: p95 1.9s
Oct 7Oct 21Nov 5
US-West
2.8sp95 · latest
5s2.5s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 2.3s2026-11-03 UTC: p95 3.5s2026-11-04 UTC: p95 3.5s2026-11-05 UTC: p95 2.8s
Oct 7Oct 21Nov 5
Europe
1.5sp95 · latest
5s2.5s0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 1.6s2026-11-03 UTC: p95 1.6s2026-11-04 UTC: p95 2.5s2026-11-05 UTC: p95 1.5s
Oct 7Oct 21Nov 5
Asia-Pacific
3.2sp95 · latest
5s2.5s0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 5s. Days with no samples are not plotted, not shown as zero.2026-11-02 UTC: p95 3.2s2026-11-03 UTC: p95 3.2s2026-11-04 UTC: p95 3.3s2026-11-05 UTC: p95 3.2s
Oct 7Oct 21Nov 5

Check your own site while you wait on Proton Mail

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Proton Mail. It cannot diagnose Proton Mail's own systems.

What we measured, function by function

Proton Mail answers on more than one surface, and they can fail apart. Each row is one surface, checked from the same regions. The verdict above follows the api row, because that is the surface we treat as this service's own; a failure on any other row is a partial outage, not a full one.

  • WebUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Not monitored from this regionCanada: Not monitored from this regionUK: Not monitored from this regionSoutheast Asia: Not monitored from this regionAustralia: Not monitored from this regionSouth America: Not monitored from this region
  • APIprimaryUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Not monitored from this regionCanada: Not monitored from this regionUK: Not monitored from this regionSoutheast Asia: Not monitored from this regionAustralia: Not monitored from this regionSouth America: Not monitored from this region
What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What our checks show, and what people reported

  • North America
    Not monitored from this regionUS-East, US-West, US-Central, Canada
    • US-East
      Checks passinglatency: 1624msstatus code: 200checked: Nov 5, 2026, 4:46 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Proton Mail normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Checks passinglatency: 2121msstatus code: 200checked: Nov 5, 2026, 4:43 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Proton Mail normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Not monitored from this regionProton Mail is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Canada
      Not monitored from this regionProton Mail is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • South America
    Not monitored from this regionProton Mail is not monitored from this region.
    0 people in the last 5 minutesNot enough reports to say
  • Europe
    Not monitored from this regionEurope, UK
    • Europe
      Checks passinglatency: 1008msstatus code: 200checked: Nov 5, 2026, 4:45 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach Proton Mail normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Not monitored from this regionProton Mail is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • Asia Pacific
    Not monitored from this regionAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Checks passinglatency: 2551msstatus code: 200checked: Nov 5, 2026, 4:35 PM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach Proton Mail normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Not monitored from this regionProton Mail is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Australia
      Not monitored from this regionProton Mail is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using Proton Mail, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Proton Mail yet, which is not evidence that nothing is wrong.

Recent probe events

Partial outage on Proton VPN servers, 54mdeclared on their status page2026-10-27
MacOS Certification Errors on the Proton Meet & Proton Mail apps, 3h 17mdeclared on their status page2026-10-02
Service disruption, 4h 8mdeclared on their status page2026-09-01
Global Outage, 2h 9mdeclared on their status page2026-08-26
Partial outage on Proton VPN servers in the Dominican Republic, 28h 52mdeclared on their status page2026-07-15
Investigating Incident, 68h 47mdeclared on their status page2026-07-10
Proton Calendar Issue, 1mdeclared on their status page2026-06-30
Power outage on Proton VPN servers in North Macedonia, 2h 41mdeclared on their status page2026-06-29

check entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring Proton Mail since November 2, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for Proton Mail covering any window you pick, with our check readings and Proton Mail's own claim at the time, side by side.

Full check history for Proton Mail: 90 days of check results by region, month-by-month uptime by our checks, and every probe event on record.

Put this badge in your README

Proton Mail uptime by RealUptime's checksLive, from this page's own readings.
[![Proton Mail uptime by RealUptime's checks](https://realuptime.io/outages/protonmail/badge.svg?days=30)](https://realuptime.io/outages/protonmail)
<a href="https://realuptime.io/outages/protonmail"><img src="https://realuptime.io/outages/protonmail/badge.svg?days=30" alt="Proton Mail uptime by RealUptime's checks" height="20"></a>

Share of checks passed over 30 days; the window is printed on it. If our readings go stale it says stale, and if we have no readings it says so and shows no color. How the badge works.

To cite this page: RealUptime, "Is Proton Mail down?", https://realuptime.io/outages/protonmail. The readings change with every check, so give the date you read them.

What we check

primaryfunctional: live API
https://mail.proton.me/api/core/v4/tests/ping
secondary
https://proton.me/mail/

What our check can and cannot see

A pass means the service's own health route reported that it is up. It does not show that pages, sign-in or the features people use work; a health route can stay green while they fail.

Host checked: mail.proton.me

RealUptime is not affiliated with Proton Mail; the name identifies what we checked, and nothing here speaks for Proton Mail's own team. We send a single web request to Proton Mail from 4 regions on our own schedule and time the response. We do not see inside Proton Mail's systems, do not use an account or real transaction, and are not the same signal Proton Mail's own team has access to. Treat this as one external data point, not a verdict. At least one endpoint we check for Proton Mail is a real functional API call (marked “functional” above), not just a landing page, so a passing check there says an API answered, though it still does not show that every feature of the service works for you. Proton Mail operates in a limited set of regions, so we only check it from where it is actually available; we do not probe from a region we know it does not serve. We started monitoring this service on November 2, 2026 (3 of 14 days so far, 2486 of 500 checks). We show a full track record once we have enough continuous history. Check back soon, or monitor your own site continuously with RealUptime. Read the full methodology.