Skip to content

Outage tracker / Paddle

Is Paddle down?

Short linkrlup.io/down/paddle

I'm having a problem

Vendor reports no incidentWhat Paddle reports

Paddle reports no incident on its status page.

As of the last successful poll, 2026-11-07 17:34 UTC.

Paddle's status page

Our regional reading

This is our own reading from outside, shown beside the vendor's statement. It is not counted as a separate outage.

Awaiting datachecked 1 minute ago

Our checks of Paddle pass from 0 of the 4 regions we check, and have no usable reading from the rest. A missing reading is an absence of data, not an all-clear and not an outage.

As of Nov 7, 2026, 5:37 PM UTC, RealUptime's checks of Paddle passed in all 4 regions that returned a reading.

Front-door and live API checks

our check readinglive · checked Nov 7, 2026, 5:37 PM UTC
US-East693 msChecks passing
US-West1389 msChecks passing
Europe419 msChecks passing
Asia-Pacific1031 msChecks passing
their status pagetheir claim, not our reading

Paddle reports: All systems operational (“All Systems Operational”)

from Paddle's own status page, checked Nov 7, 2026, 4:07 PM UTC
Paddle's own status page shows no incident, and our checks of Paddle pass right now.

Paddle's own component breakdown, as they publish it

  • Production - BillingOperational
  • Production - ClassicOperational
  • Sandbox - BillingOperational
  • Sandbox - ClassicOperational
  • Production - BillingOperational
  • Production - ClassicOperational
  • Sandbox - BillingOperational
  • Sandbox - ClassicOperational
  • Production - BillingOperational
  • Production - ClassicOperational
  • Sandbox - BillingOperational
  • Sandbox - ClassicOperational
  • Production - BillingOperational
  • Production - ClassicOperational
  • Sandbox - BillingOperational
  • Sandbox - ClassicOperational
  • Production - BillingOperational
  • Production - ClassicOperational
  • Sandbox - BillingOperational
  • Sandbox - ClassicOperational
  • Production - BillingOperational
  • Production - ClassicOperational
  • Sandbox - BillingOperational
  • Sandbox - ClassicOperational
  • Production - BillingOperational

These are Paddle's components, named and scored by Paddle. We do not map them onto the functions we check above, because we have no way to know which of their components our checks touch. Two lists, side by side, neither one rewriting the other.

This is Paddle's own claim about their service, shown separately from what we measured. We never change our own numbers based on what a vendor reports, and this reading never changes theirs. Read both.

Paddle response time, by region

US-East

No response-time data yet for US-East.

US-West

No response-time data yet for US-West.

Europe

No response-time data yet for Europe.

Asia-Pacific

No response-time data yet for Asia-Pacific.

Check your own site while you wait on Paddle

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Paddle. It cannot diagnose Paddle's own systems.

What we measured, function by function

Paddle answers on more than one surface, and they can fail apart. Each row is one surface, checked from the same regions. The verdict above follows the api row, because that is the surface we treat as this service's own; a failure on any other row is a partial outage, not a full one.

  • WebUS-East: Checks passingUS-West: Checks passingEurope: Checks passingAsia-Pacific: Checks passingUS-Central: Not monitored from this regionCanada: Not monitored from this regionUK: Not monitored from this regionSoutheast Asia: Not monitored from this regionAustralia: Not monitored from this regionSouth America: Not monitored from this region
  • APIprimaryUS-East: Awaiting dataUS-West: Awaiting dataEurope: Awaiting dataAsia-Pacific: Awaiting dataUS-Central: Not monitored from this regionCanada: Not monitored from this regionUK: Not monitored from this regionSoutheast Asia: Not monitored from this regionAustralia: Not monitored from this regionSouth America: Not monitored from this region

Email me when Paddle reports an incident on its status page, and again when it reports it resolved.

Get an email when Paddle reports an incident

Email me when Paddle reports an incident on its status page, and again when it reports it resolved. No account, no card.

Delivery channel

Double opt-in: nothing is sent until you click the link in the confirmation email. One email when it reports an incident, one when it reports it resolved, and a one-click unsubscribe in every one. We do not send anything else to this address.

This is Paddle's own statement from its status page, with our regional reading beside it.

What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

What our checks show, and what people reported

  • North America
    Not monitored from this regionUS-East, US-West, US-Central, Canada
    • US-East
      Checks passinglatency: 693msstatus code: 200checked: Nov 7, 2026, 5:37 PM UTC
      0 people in the last 5 minutesNot enough reports to sayWe hold no current probe reading for Paddle from US-East, and not enough reports from there to say anything on their own.
    • US-West
      Checks passinglatency: 1389msstatus code: 200checked: Nov 7, 2026, 5:33 PM UTC
      0 people in the last 5 minutesNot enough reports to sayWe hold no current probe reading for Paddle from US-West, and not enough reports from there to say anything on their own.
    • US-Central
      Not monitored from this regionPaddle is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Canada
      Not monitored from this regionPaddle is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • South America
    Not monitored from this regionPaddle is not monitored from this region.
    0 people in the last 5 minutesNot enough reports to say
  • Europe
    Not monitored from this regionEurope, UK
    • Europe
      Checks passinglatency: 419msstatus code: 200checked: Nov 7, 2026, 5:30 PM UTC
      0 people in the last 5 minutesNot enough reports to sayWe hold no current probe reading for Paddle from Europe, and not enough reports from there to say anything on their own.
    • UK
      Not monitored from this regionPaddle is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
  • Asia Pacific
    Not monitored from this regionAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Checks passinglatency: 1031msstatus code: 200checked: Nov 7, 2026, 5:36 PM UTC
      0 people in the last 5 minutesNot enough reports to sayWe hold no current probe reading for Paddle from Asia-Pacific, and not enough reports from there to say anything on their own.
    • Southeast Asia
      Not monitored from this regionPaddle is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say
    • Australia
      Not monitored from this regionPaddle is not monitored from this region.
      0 people in the last 5 minutesNot enough reports to say

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using Paddle, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Paddle yet, which is not evidence that nothing is wrong.

Recent probe events

Issue affecting metrics and reporting in the seller dashboard, 4h 5mdeclared on their status page2026-10-21
Report downloads unavailable in the Paddle Dashboard, 33mdeclared on their status page2026-09-02
Retain, 47mdeclared on their status page2026-08-24
Seller dashboard logins are failing with timeouts, 24mdeclared on their status page2026-07-16
Intermittent Checkout Loading Issues, 4h 9mdeclared on their status page2026-06-25
Partial Checkout Outage, 57mdeclared on their status page2026-06-18
Card payment issues on Paddle Billing and Paddle Classic checkout, 21mdeclared on their status page2026-06-01
New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard, 46h 30mdeclared on their status page2026-04-28

check entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring Paddle since November 2, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for Paddle covering any window you pick, with our check readings and Paddle's own claim at the time, side by side.

Full check history for Paddle: 90 days of check results by region, month-by-month uptime by our checks, and every probe event on record.

Monitor your own site the same way

This page shows what we see when we check this service, using the same ten regions, for a site you run. RealUptime Monitor watches your own servers from inside your network, and it starts free.

Start monitoring your own servers

Run a service people depend on? Give them a status page on your own domain, checked every minute from six regions, for $9 a month. Get Starter

Put this badge in your README

Paddle uptime by RealUptime's checksLive, from this page's own readings.
[![Paddle uptime by RealUptime's checks](https://realuptime.io/outages/paddle/badge.svg?days=30)](https://realuptime.io/outages/paddle)
<a href="https://realuptime.io/outages/paddle"><img src="https://realuptime.io/outages/paddle/badge.svg?days=30" alt="Paddle uptime by RealUptime's checks" height="20"></a>

Share of checks passed over 30 days; the window is printed on it. If our readings go stale it says stale, and if we have no readings it says so and shows no color. How the badge works.

To cite this page: RealUptime, "Is Paddle down?", https://realuptime.io/outages/paddle. The readings change with every check, so give the date you read them.

What we check

primaryfunctional: live API
https://api.paddle.com/
secondary
https://www.paddle.com/
secondary
https://paddlestatus.com/

What our check can and cannot see

A pass means the service's servers answered our request with the error they give a request that carries no account or valid input. It does not show that sign-in works or that any real request succeeds.

Host checked: api.paddle.com

RealUptime is not affiliated with Paddle; the name identifies what we checked, and nothing here speaks for Paddle's own team. We send a single web request to Paddle from 4 regions on our own schedule and time the response. We do not see inside Paddle's systems, do not use an account or real transaction, and are not the same signal Paddle's own team has access to. Treat this as one external data point, not a verdict. At least one endpoint we check for Paddle is a real functional API call (marked “functional” above), not just a landing page, so a passing check there says an API answered, though it still does not show that every feature of the service works for you. Paddle operates in a limited set of regions, so we only check it from where it is actually available; we do not probe from a region we know it does not serve. We started monitoring this service on November 2, 2026 (5 of 14 days so far, 6438 of 500 checks). We show a full track record once we have enough continuous history. Check back soon, or monitor your own site continuously with RealUptime. Read the full methodology.

Related services

1PasswordAWS (Amazon Web Services)AblyAcuity SchedulingAdobe Fonts