Is JD.com down in the US?
Checks passingin the US, measured from Ashburn and San Jose
All 2 of our probes in the US, in Ashburn and San Jose, read checks passing when they last checked JD.com at Nov 5, 2026, 6:04 PM UTC.
Over the last 24 hours we completed 249 checks from Ashburn and San Jose and 247 answered cleanly, 99.19% availability. 2 of those were measured failures.
Of the 2 other regions we check JD.com from, all 2 read checks passing right now.
Email me the next time we see JD.com go down
What our Ashburn and San Jose probes measured
Last checked Nov 5, 2026, 6:04 PM UTC.
JD.com from Ashburn and San Jose over the last 30 days
Over the last 30 days, JD.com answered our San Jose probe in 2,474 ms on average, and 1 check in 20 took longer than 3,179 ms.
Over the last 30 days, JD.com answered our Ashburn probe in 2,632 ms on average, and 1 check in 20 took longer than 3,356 ms.
Ranked by average response time across the 4 cities we check JD.com from, San Jose 2nd, Ashburn 4th; Frankfurt was fastest at 2,316 ms and Ashburn slowest at 2,632 ms.
From Ashburn and San Jose we ran 785 checks of JD.com in 4 days, and 773 answered cleanly: 98.47% availability.
4 of the 4 days had at least one failed check. The weakest was Nov 4 (UTC), at 98.00% across 250 checks.
In Ashburn local time (EST), JD.com was slowest around 1 PM, at 3,234 ms on average over the last 14 days, and quickest around 2 PM, at 2,346 ms.
| Day (UTC) | Checks | Availability | Average response |
|---|---|---|---|
| Thu, Nov 5 | 186 | 98.92% | 2,547 ms |
| Wed, Nov 4 | 250 | 98.00% | 2,472 ms |
| Tue, Nov 3 | 245 | 98.77% | 2,603 ms |
| Mon, Nov 2 | 104 | 98.07% | 2,725 ms |
JD.com outages measured from the US
Our Ashburn and San Jose probes measured no confirmed JD.com outage in the last 90 days.
How the other regions read right now
Of the 2 other regions we check JD.com from, all 2 read checks passing right now.
| Probe city | Right now | Last 24h |
|---|---|---|
| Frankfurt | Checks passing | 96.00% of 100 checks |
| Tokyo | Checks passing | 100.00% of 59 checks |
Other countries we check JD.com from
How we measured this
The US readings on this page come from RealUptime's own Ashburn and San Jose probes against JD.com's public endpoints. They are not user reports, and they are not JD.com's own status page.
See JD.com's full check readings, the 90-day history by region, or the outage tracker methodology.
The US readings here are taken from that country and show the time of the last one, but JD.com has not yet accumulated enough continuous history for us to publish this page to search engines.
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