Is Customer.io down in Germany?
Checks passingin Germany, measured from Frankfurt
Our Frankfurt probe last checked Customer.io at Nov 5, 2026, 4:56 PM UTC and read checks passing.
Over the last 24 hours we completed 101 checks from Frankfurt and 101 answered cleanly, 100.00% availability.
Of the 3 other regions we check Customer.io from, all 3 read checks passing right now.
Email me the next time we see Customer.io go down
What our Frankfurt probe measured
Last checked Nov 5, 2026, 4:56 PM UTC.
Customer.io from Frankfurt over the last 30 days
Over the last 30 days, Customer.io answered our Frankfurt probe in 865 ms on average, and 1 check in 20 took longer than 1,317 ms.
Ranked by average response time across the 4 cities we check Customer.io from, Frankfurt 1st; Frankfurt was fastest at 865 ms and Tokyo slowest at 1,572 ms.
From Frankfurt we ran 314 checks of Customer.io in 4 days, and 314 answered cleanly: 100.00% availability.
Every one of those days was clean: not one failed check.
In Frankfurt local time (GMT+1), Customer.io was slowest around 1 PM, at 1,457 ms on average over the last 14 days, and quickest around 2 PM, at 593 ms.
| Day (UTC) | Checks | Availability | Average response |
|---|---|---|---|
| Thu, Nov 5 | 71 | 100.00% | 930 ms |
| Wed, Nov 4 | 97 | 100.00% | 853 ms |
| Tue, Nov 3 | 99 | 100.00% | 850 ms |
| Mon, Nov 2 | 47 | 100.00% | 829 ms |
Customer.io outages measured from Germany
Our Frankfurt probe measured no confirmed Customer.io outage in the last 90 days.
How the other regions read right now
Of the 3 other regions we check Customer.io from, all 3 read checks passing right now.
| Probe city | Right now | Last 24h |
|---|---|---|
| Ashburn | Checks passing | 100.00% of 142 checks |
| San Jose | Checks passing | 100.00% of 112 checks |
| Tokyo | Checks passing | 100.00% of 61 checks |
Other countries we check Customer.io from
How we measured this
Germany readings on this page come from RealUptime's own Frankfurt probe against Customer.io's public endpoints. They are not user reports, and they are not Customer.io's own status page.
See Customer.io's full check readings, the 90-day history by region, or the outage tracker methodology.
Germany readings here are taken from that country and show the time of the last one, but Customer.io has not yet accumulated enough continuous history for us to publish this page to search engines.
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