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Outage tracker

Chroma: incident history

The last 24 hours in detail, Chroma's declared incident record, and our regional check results beside it.

← Back to Chroma's check readings

We started checking Chroma on November 2, 2026, which is 7 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.

Email me when Chroma reports an incident on its status page, and again when it reports it resolved.

One email when it is reported and one when it is resolved, after you confirm the address. No account, no card.

This is Chroma's own statement from its status page, with our regional reading beside it.

The last 24 hours

What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what Chroma's own status page declared. Below it, any public chatter we saw about Chroma and the extra probe it triggered.

The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what Chroma's own status page declared. Three records side by side; none of them changes another.

Our probes, web
Our probes, api (primary)
Unverified user reportsNo reports about Chroma in the last 24 hours, which is not evidence that nothing is wrong.
Chroma's status pageNo incident declared in the last 24 hours.

Each check cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused check is not a failed check. Report bars count reports as submitted; we do not check who sent them, and they never change our reading. The status-page lane is Chroma's own declaration, shown as they made it.

Third-party chatter, labeled

Public posts from the last hour that mention Chroma next to an outage word (“down”, “outage”, “not working”). This is what other people said in public, collected by keyword: not something we measured, and not the user reports above. It never affects the verdict.

No matching public posts in the last hour from the sources we watch.

Checks passing by region

Checks passing is the checks that passed, divided by every check we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.

RegionChecks passingProbes recorded
US-East100.00%733
US-West100.00%587
Europe100.00%535
Asia-Pacific100.00%323

Their declared record

Chroma's own incident history, taken from their public status feed. This is their account of what happened, not our check reading.

Degraded indexing for select customers and collectionsMinor incident
Aug 18, 2026, 4:52 PM UTC to Aug 18, 2026, 7:31 PM UTC (2h 39m)resolved
their latest update (Aug 18, 2026, 7:31 PM UTC): This incident has been resolved.
Indexing throughputMinor incident
Jun 29, 2026, 9:32 PM UTC to Jun 29, 2026, 10:03 PM UTC (32 min)resolved
their latest update (Jun 29, 2026, 10:03 PM UTC): This incident has been resolved.
Chroma embedding service experiencing intermittent failuresMinor incident
May 8, 2026, 1:04 AM UTC to May 8, 2026, 2:49 AM UTC (1h 45m)resolved
their latest update (May 8, 2026, 2:49 AM UTC): This incident has been resolved.
Elevated error rate on some collectionsMinor incident
Mar 13, 2026, 2:17 AM UTC to Mar 13, 2026, 4:22 AM UTC (2h 5m)resolved
their latest update (Mar 13, 2026, 4:22 AM UTC): This incident has been resolved.
Elevated query latencies - increase in 504 errorsMinor incident
Jan 27, 2026, 11:57 PM UTC to Jan 28, 2026, 1:30 AM UTC (1h 33m)resolved
their latest update (Jan 28, 2026, 1:30 AM UTC): This incident has been resolved.
Degraded query for fresh writes latency in us-east-1Minor incident
Nov 1, 2025, 8:39 PM UTC to Nov 1, 2025, 9:02 PM UTC (22 min)resolved
their latest update (Nov 1, 2025, 9:02 PM UTC): Cluster is confirmed as stable and latencies have returned to normal.
Queries may failMinor incident
Oct 3, 2025, 1:30 PM UTC to Oct 3, 2025, 2:44 PM UTC (1h 13m)resolved
their latest update (Oct 3, 2025, 2:44 PM UTC): This incident has been resolved.
Package Search MCPMinor incident
Sep 21, 2025, 3:48 AM UTC to Sep 21, 2025, 4:44 AM UTC (56 min)resolved
their latest update (Sep 21, 2025, 4:44 AM UTC): We've identified and fixed it.
All API requestsMinor incident
Aug 20, 2025, 8:13 PM UTC to Aug 20, 2025, 8:27 PM UTC (15 min)resolved
their latest update (Aug 20, 2025, 8:27 PM UTC): This incident has been resolved. A faulty change was rolled out to our authentication system, the implicated change has been rolled back. .
Increase in billing data latencyMinor incident
Aug 6, 2025, 4:12 PM UTC to Aug 6, 2025, 4:38 PM UTC (27 min)resolved
their latest update (Aug 6, 2025, 4:38 PM UTC): This incident has been resolved.

Showing the 10 most recent of 15 incidents Chroma has declared in the history we hold.

These entries are Chroma's own declarations, taken from their public status feed, shown separately from our own check readings. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.

Chroma's own status feed works, so its declared incidents are the record and our probe events are not listed or counted. Our check results by region are above, as a reading beside the statement.

Full detail on what a probe does and does not prove is in the methodology page.