Skip to content

Outage tracker

Chargebee: incident history

The last 24 hours in detail, Chargebee's declared incident record, and our regional check results beside it.

← Back to Chargebee's check readings

We started checking Chargebee on November 2, 2026, which is 5 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.

Email me when Chargebee reports an incident on its status page, and again when it reports it resolved.

One email when it is reported and one when it is resolved, after you confirm the address. No account, no card.

This is Chargebee's own statement from its status page, with our regional reading beside it.

The last 24 hours

What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what Chargebee's own status page declared. Below it, any public chatter we saw about Chargebee and the extra probe it triggered.

The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what Chargebee's own status page declared. Three records side by side; none of them changes another.

Our probes, web
Our probes, api (primary)
Unverified user reportsNo reports about Chargebee in the last 24 hours, which is not evidence that nothing is wrong.
Chargebee's status pageNo incident declared in the last 24 hours.

Each check cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused check is not a failed check. Report bars count reports as submitted; we do not check who sent them, and they never change our reading. The status-page lane is Chargebee's own declaration, shown as they made it.

Third-party chatter, labeled

Public posts from the last hour that mention Chargebee next to an outage word (“down”, “outage”, “not working”). This is what other people said in public, collected by keyword: not something we measured, and not the user reports above. It never affects the verdict.

No matching public posts in the last hour from the sources we watch.

Checks passing by region

Checks passing is the checks that passed, divided by every check we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.

RegionChecks passingProbes recorded
US-East100.00%449
US-West100.00%351
Europe100.00%318
Asia-Pacific100.00%194

Their declared record

Chargebee's own incident history, taken from their public status feed. This is their account of what happened, not our check reading.

API Service Degradation - EU RegionPartial outage
Oct 28, 2026, 8:15 AM UTC to Oct 28, 2026, 8:56 AM UTC (41 min)resolved
their latest update (Oct 28, 2026, 8:56 AM UTC): This incident has been resolved.
Subject: Security Notice: No Impact from PHPshell Zero-Day VulnerabilityAll systems operational
Oct 22, 2026, 3:43 PM UTC to Nov 3, 2026, 7:07 AM UTC (11d 15h)resolved
their latest update (Nov 3, 2026, 7:07 AM UTC): This incident has been resolved.
API Service DegradationMinor incident
Oct 10, 2026, 9:34 AM UTC to Oct 10, 2026, 9:34 AM UTC (0 min)resolved
their latest update (Oct 10, 2026, 9:34 AM UTC): We experienced a brief service interruption in the US region due to an AWS platform issue, which resulted in intermittent API failures for some merchants. All services have completely recovered. We apologize for any disruption this may have caused.
API Service Degradation - EU RegionMinor incident
Oct 8, 2026, 2:31 PM UTC to Oct 10, 2026, 9:24 AM UTC (1d 18h)resolved
their latest update (Oct 10, 2026, 9:24 AM UTC): This incident has been resolved.
API Service DegradationMinor incident
Sep 30, 2026, 10:05 AM UTC to Sep 30, 2026, 10:05 AM UTC (0 min)resolved
their latest update (Sep 30, 2026, 10:05 AM UTC): We experienced a brief service interruption in the EU region between 09:14 UTC and 09:20 UTC that resulted in failed API requests for some merchants. Services have recovered. We apologize for any disruption this may have caused.
API Service DegradationPartial outage
Sep 29, 2026, 12:35 PM UTC to Sep 29, 2026, 2:35 PM UTC (2h)resolved
their latest update (Sep 29, 2026, 2:35 PM UTC): This incident has been resolved.
API Service DegradationMinor incident
Sep 17, 2026, 3:51 AM UTC to Sep 17, 2026, 3:51 AM UTC (0 min)resolved
their latest update (Sep 17, 2026, 3:51 AM UTC): Between 01:59 UTC and 02:09 UTC, we experienced a brief service interruption in the EU region due to an AWS platform issue, which led to failed API requests for some users. All services have fully recovered. We apologize for any disruption this may have caused
Signup DegradationMinor incident
Sep 3, 2026, 7:03 PM UTC to Sep 3, 2026, 7:53 PM UTC (50 min)resolved
their latest update (Sep 3, 2026, 7:53 PM UTC): This incident has been resolved.
Application Login IssuesMinor incident
Sep 3, 2026, 5:36 PM UTC to Sep 3, 2026, 6:40 PM UTC (1h 4m)resolved
their latest update (Sep 3, 2026, 6:40 PM UTC): This incident has been resolved.
API Service DegradationMinor incident
Sep 3, 2026, 1:51 PM UTC to Sep 3, 2026, 2:13 PM UTC (22 min)resolved
their latest update (Sep 3, 2026, 2:13 PM UTC): We noticed API failures between 11:49 UTC and 12:01 UTC. While the overall incident window lasted for 12 minutes, the actual disruptions were limited to 4 minutes. Our systems remain fully stable, and we are resolving this incident.

Showing the 10 most recent of 50 incidents Chargebee has declared in the history we hold.

These entries are Chargebee's own declarations, taken from their public status feed, shown separately from our own check readings. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.

Chargebee's own status feed works, so its declared incidents are the record and our probe events are not listed or counted. Our check results by region are above, as a reading beside the statement.

Full detail on what a probe does and does not prove is in the methodology page.