We started checking Box on November 2, 2026, which is 5 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.
What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what Box's own status page declared. Below it, any public chatter we saw about Box and the extra probe it triggered.
The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what Box's own status page declared. Three records side by side; none of them changes another.
Our probes, web
Our probes, api (primary)
Unverified user reportsNo reports about Box in the last 24 hours, which is not evidence that nothing is wrong.
Box's status pageNo incident declared in the last 24 hours.
24h ago18h ago12h ago6h agonow
Each check cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused check is not a failed check. Report bars count reports as submitted; we do not check who sent them, and they never change our reading. The status-page lane is Box's own declaration, shown as they made it.
Checks passing is the checks that passed, divided by every check we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.
Box's own incident history, taken from their public status feed. This is their account of what happened, not our check reading.
[Minor] Issue with Box AIMinor incident
Nov 4, 2026, 5:48 AM UTC to Nov 4, 2026, 9:07 AM UTC (3h 19m)resolved
their latest update (Nov 4, 2026, 9:07 AM UTC): After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
[Medium] Issue with multiple Box ServicesPartial outage
Oct 20, 2026, 2:19 AM UTC to Oct 20, 2026, 3:47 AM UTC (1h 29m)postmortem published
their latest update (Oct 27, 2026, 9:28 PM UTC): _Notice and disclaimer: Box is providing this preliminary information subject to further review and analysis. To the best of our knowledge, this is the current state and we may update as more information is confirmed._
On October 19, 2026 between 6:44 PM and 8:32 PM PDT, some cu…
[Major] Issue with Box DrivePartial outage
Oct 15, 2026, 8:30 AM UTC to Oct 15, 2026, 12:41 PM UTC (4h 11m)postmortem published
their latest update (Oct 26, 2026, 7:23 PM UTC): We recently addressed issues affecting Events and Box Drive. We would like to take the opportunity to further explain these issues and the steps we have taken to prevent recurrence.
Between October 14, 2026 at 3:00 PM PDT and October 15, 2026 at 5:10 AM PDT, some customers ma…
[Critical] Issues with Multiple Box ServicesMajor outage
Oct 8, 2026, 9:27 AM UTC to Oct 8, 2026, 9:33 AM UTC (5 min)resolved
their latest update (Oct 8, 2026, 9:33 AM UTC): After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
[Medium] Issue with Enterprise Event ReportsPartial outage
Oct 8, 2026, 1:48 AM UTC to Oct 8, 2026, 3:54 AM UTC (2h 6m)resolved
their latest update (Oct 8, 2026, 3:54 AM UTC): After further monitoring, this incident is now considered resolved. Event-based reports and Insights in the Admin Console, results from the Enterprise Events API, and Box AI unit usage have been restored to full functionality and are showing up-to-date information. If you continu…
[Medium] Issue with File RequestsPartial outage
Oct 1, 2026, 10:00 AM UTC to Oct 1, 2026, 10:00 AM UTC (0 min)postmortem published
their latest update (Oct 21, 2026, 7:01 PM UTC): We recently addressed issues affecting File Requests in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future.
On October 1, 2026 between 2:50 AM and 3:30 AM PT, some customers may have ex…
[Medium] Issue with multiple reportsPartial outage
Sep 30, 2026, 6:08 PM UTC to Oct 5, 2026, 2:09 PM UTC (4d 20h)postmortem published
their latest update (Nov 2, 2026, 12:05 AM UTC): We recently addressed issues that affected reporting and Admin Console insights in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future.
From September 29, 2026 to October 3, 2026, cus…
[Critical] Issues with All Files Page, Box Notes, API calls, logins and downloadsMajor outage
Sep 29, 2026, 2:15 PM UTC to Sep 29, 2026, 3:30 PM UTC (1h 14m)postmortem published
their latest update (Oct 27, 2026, 9:25 PM UTC): We recently addressed an issue that briefly affected the All Files page, Box Notes, API traffic, logins, and downloads in Box. We would like to take the opportunity to further explain this issue and the steps we have taken to keep it from happening in the future.
On Tuesday, Sep…
[Medium] Issues with Box NotesPartial outage
Sep 28, 2026, 10:04 AM UTC to Sep 28, 2026, 10:31 AM UTC (28 min)postmortem published
their latest update (Oct 21, 2026, 7:02 PM UTC): We recently addressed issues affecting Box Notes in Box. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future.
On September 28, 2026, beginning at 2:35 AM PDT, during a routine maintenance ope…
[Minor] Issue with Admin ReportingMinor incident
Sep 4, 2026, 2:10 AM UTC to Sep 4, 2026, 3:03 AM UTC (53 min)postmortem published
their latest update (Sep 15, 2026, 9:26 PM UTC): We recently addressed issues affecting Admin Reports on AI usage reporting. We would like to take the opportunity to further explain these issues and the steps we have taken to keep them from happening in the future.
Between 3:30 PM PDT and 7:59 PM PDT on September 3, 2026, ~~—~…
Showing the 10 most recent of 51 incidents Box has declared in the history we hold.
These entries are Box's own declarations, taken from their public status feed, shown separately from our own check readings. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.
Box's own status feed works, so its declared incidents are the record and our probe events are not listed or counted. Our check results by region are above, as a reading beside the statement.