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Error codes · Outages & the public API

RU-6001: Service not covered by the outage tracker

The outage API does not measure the service you asked about. The 404 carries a real body saying so: "we do not measure this" is the honest answer, and must never be mistaken for "healthy".

On the wire

Ships with HTTP status 404, carrying "code": "RU-6001" in the response body alongside the human-readable error message. Existing fields are never replaced by the code: it is additive.

Common causes

  • The service isn't in the tracked catalog.
  • A typo in the service slug.

How to fix it

  1. Browse the tracked catalog at /outages for the correct slug.
  2. If a service you rely on is missing, tell support: the catalog grows by request.

Related codes

Still stuck?

Ask support and mention RU-6001: the code pins down the exact refusal path, so you skip the diagnostic back-and-forth.