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Error codes · Status pages & incidents

RU-5009: Status page or component not found

No status page (or no component on that page) with that ID exists on this account. realuptime deliberately does not distinguish "belongs to another account" from "never existed".

On the wire

Ships with HTTP status 404, carrying "code": "RU-5009" in the response body alongside the human-readable error message. Existing fields are never replaced by the code: it is additive.

Common causes

  • The page or component was deleted.
  • The ID was copied from another account or mistyped.
  • The component ID is real but sits on a different page than the one in the URL.

How to fix it

  1. List your pages with GET /status-pages and their components with GET /status-pages/:id/components, and use IDs from those responses.

Related codes

  • RU-5008: Invalid status page request

Still stuck?

Ask support and mention RU-5009: the code pins down the exact refusal path, so you skip the diagnostic back-and-forth.