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Outage tracker

New Relic: the full evidence record

The last 24 hours in detail, 11 days of measured availability, a 12-month summary, our own incident log, New Relic's declared record, and how the two compare.

← Back to New Relic's live status

We started measuring New Relic on August 22, 2026, which is 11 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.

The last 24 hours

What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what New Relic's own status page declared. Below it, any public chatter we saw about New Relic and the extra probe it triggered.

The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what New Relic's own status page declared. Three records side by side; none of them changes another.

Our probes, web
Our probes, api (primary)
Unverified user reportsNo reports about New Relic in the last 24 hours, which is not evidence that nothing is wrong.
New Relic's status pageNo incident declared in the last 24 hours.

Each probe cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused probe is not an outage. Report bars count unverified reports, not people we verified; they never change our reading. The status-page lane is New Relic's own declaration, shown as they made it.

Third-party chatter, labeled

Public posts from the last hour that mention New Relic next to an outage word (“down”, “outage”, “not working”). This is what other people said in public, collected by keyword: not something we measured, and not the user reports above. It never affects the verdict.

No matching public posts in the last hour from the sources we watch.

Availability by region

Availability is measured probes that succeeded, divided by every probe we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.

RegionAvailabilityProbes recorded
US-East100.00%1280
US-West100.00%1275
Europe100.00%1217
Asia-Pacific100.00%1086

Monthly summary

Tracking New Relic since Aug 22, 2026. In that time our probes detected no outage. Months before that date are not tracked and carry no figure.

MonthUptimeOutagesDowntime
Oct 2025not tracked
Nov 2025not tracked
Dec 2025not tracked
Jan 2026not tracked
Feb 2026not tracked
Mar 2026not tracked
Apr 2026not tracked
May 2026not tracked
Jun 2026not tracked
Jul 2026not tracked
Aug 2026 from Aug 22, 2026100%00 min
Sep 2026100%00 min

Uptime here is the share of each month in which our probes had no outage open for New Relic: two consecutive failed readings from a region opens one, the first clean reading closes it. Any detected outage counts, including one seen from a single region, and an outage that crosses midnight on the first of a month is counted in both months with its minutes split. User reports, public posts and New Relic's own status page contribute nothing to these figures.

Our incident log

Every outage our own probes detected for New Relic in the last 90 days, or since we started measuring it if that is more recent. This list is probe-only: New Relic's own declared incidents appear further down this page in their own attributed section, never merged with what we measured here. User reports live on the live page, in their own labeled block.

No outages detected for New Relic since we started measuring it on August 22, 2026. We show nothing from before that date.

Their declared record

New Relic's own incident history, taken from their public status feed. This is their account of what happened, not our measurement, and it never changes the incident log above or the other way around.

Issues loading Alerts and Activity pageMinor incident
Aug 3, 2026, 9:58 AM UTC to Aug 3, 2026, 10:15 AM UTC (17 min)resolved
their latest update (Aug 3, 2026, 10:15 AM UTC): Between 08:13 and 9:30 UTC on August 3rd, customers in the EU and US regions may have experienced an issue when trying to load the Alerts and Issues page in the New Relic UI. The issue is now resolved, and the impacted services have returned to normal service. Please close and re…
E2M (Events-2-Metrics) authorization issuesAll systems operational
Jul 17, 2026, 10:21 AM UTC to Jul 17, 2026, 10:21 AM UTC (0 min)resolved
their latest update (Jul 17, 2026, 10:21 AM UTC): Between 15:00 UTC on July 14th and 10:00 UTC on July 17th, we experienced an issue where some customers experienced authorization issues when attempting to create, read or update E2M (Events-2-Metrics) rules in the US, EU and JP regions. This was due to a recent change we have ma…
Delay of Entity Relationship DataAll systems operational
Jul 6, 2026, 8:23 AM UTC to Jul 6, 2026, 8:23 AM UTC (0 min)resolved
their latest update (Jul 6, 2026, 8:23 AM UTC): Between 07:20 and 08:12 UTC on July 6th, we experienced an issue where some customers in the EU region may have experienced a delay of entity relationships appearing and refreshing in the New Relic platform. The issue is now resolved and the impacted services have returned to nor…
Alerts and Data Irregularities - US and EU regionAll systems operational
May 18, 2026, 4:25 PM UTC to May 18, 2026, 4:25 PM UTC (0 min)resolved
their latest update (May 18, 2026, 4:25 PM UTC): Between 10:30 UTC and 13:32 UTC on May 16th, some customers in the US and EU regions may have experienced delayed data in queries, charts, and dashboards as well as delayed, missing, or false alert notifications for impacted data related to a service interruption involving a 3rd …
UI and Data Irregularities - US RegionPartial outage
May 15, 2026, 12:06 AM UTC to May 15, 2026, 1:45 AM UTC (1h 38m)resolved
their latest update (May 15, 2026, 1:45 AM UTC): Between 22:30 UTC on May 14th and 01:00 UTC on May 15th, 2026, some customers in the US region may have experienced issues loading different pages in the New Relic UI. Some customers may have also experienced delayed data in queries, charts, and dashboards. Data ingest and alerts…
Issue when querying live edge data in the US regionMinor incident
Apr 13, 2026, 12:49 PM UTC to Apr 13, 2026, 3:17 PM UTC (2h 28m)resolved
their latest update (Apr 13, 2026, 3:17 PM UTC): Between 10:30 AM and 2:40 PM UTC on April 13th, some customers may have experienced an issue to query live edge data and some customers may have noticed stopped synthetic monitors in the US region. The issue is now resolved and impacted services have returned to normal operations…
Synthetics ManagerMinor incident
Apr 9, 2026, 9:51 AM UTC to Apr 9, 2026, 8:46 PM UTC (10h 55m)resolved
their latest update (Apr 9, 2026, 8:46 PM UTC): Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interrupt…
NrComputeUsage is 0 for ScannedEventsAll systems operational
Mar 24, 2026, 5:22 AM UTC to Mar 24, 2026, 10:31 AM UTC (5h 10m)resolved
their latest update (Mar 24, 2026, 10:31 AM UTC): Between 2026-03-24 05:22:07 UTC and 2026-03-24 08:21:09 UTC on March Tuesday, some customers in the US/EU region may have experienced discrepancies in the NrComputeUsage and NRCompute usage values We have investigated and resolved a service interruption and impacted services ha…
Data Irregularities - US RegionMinor incident
Mar 20, 2026, 3:52 PM UTC to Mar 20, 2026, 4:10 PM UTC (18 min)resolved
their latest update (Mar 20, 2026, 4:10 PM UTC): We have resolved this service interruption and impacted services have returned to normal operation. Between 15:10 UTC and 16:08 UTC, some customers in the US region with Azure integrations may have experiencde errors when sending data to New Relic, issues in viewing data in real …
Data IrregularitiesPartial outage
Mar 3, 2026, 12:19 AM UTC to Mar 3, 2026, 2:59 AM UTC (2h 40m)resolved
their latest update (Mar 3, 2026, 2:59 AM UTC): We resolved this service interruption and impacted services have returned to normal operation. Between 00:11 UTC and 02:45 UTC on March 3rd, 2026, some customers may have experienced delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications…

Showing the 10 most recent of 50 incidents New Relic has declared in the history we hold.

These entries are New Relic's own declarations, taken from their public status feed, shown separately from the outages we detected ourselves. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.

The scorecard

How New Relic's status page compared with what we measured, for every outage above that falls inside the window we have been capturing their claims.

We started recording New Relic's own status page on August 22, 2026, 9 days ago. This comparison covers that period only, we do not reconstruct what they said before it, and we compare only inside outages we measured ourselves.

We have not measured an outage for New Relic since we started recording their status page, so there is nothing to compare. That is a short measurement window, not a track record.

New Relic decides what their status page covers, and it may report per component while our check reaches one surface from ten regions. We state what each side measured and leave the conclusion to you. If New Relic believes a figure here is wrong, we publish corrections as prominently as the original.

Full detail on what a probe does and does not prove is in the methodology page.