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Outage tracker

Klarna: the full evidence record

The last 24 hours in detail, 13 days of measured availability, a 12-month summary, our own incident log, Klarna's declared record, and how the two compare.

← Back to Klarna's live status

We started measuring Klarna on August 20, 2026, which is 13 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.

The last 24 hours

What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what Klarna's own status page declared. Below it, any public chatter we saw about Klarna and the extra probe it triggered.

The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what Klarna's own status page declared. Three records side by side; none of them changes another.

Our probes, web
Unverified user reportsNo reports about Klarna in the last 24 hours, which is not evidence that nothing is wrong.
Klarna's status page
  1. Merchant Portal degradation: minor incident, from 19:15 UTC to 20:45 UTC.

Each probe cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused probe is not an outage. Report bars count unverified reports, not people we verified; they never change our reading. The status-page lane is Klarna's own declaration, shown as they made it.

Third-party chatter, labeled

Public posts from the last hour that mention Klarna next to an outage word (“down”, “outage”, “not working”). This is what other people said in public, collected by keyword: not something we measured, and not the user reports above. It never affects the verdict.

No matching public posts in the last hour from the sources we watch.

  • Confirmation probe19:30 UTC, Asia-Pacific: their own status feed changing prompted an extra probe. Result: Klarna answered normally.
  • Confirmation probe19:28 UTC, US-East: their own status feed changing prompted an extra probe. Result: Klarna answered normally.
  • Confirmation probe19:28 UTC, US-West: their own status feed changing prompted an extra probe. Result: Klarna answered normally.
  • Confirmation probe19:27 UTC, Europe: their own status feed changing prompted an extra probe. Result: Klarna answered normally.
  • Confirmation probe19:20 UTC, Europe: a new incident on their status page prompted an extra probe. Result: Klarna answered normally.

Availability by region

Availability is measured probes that succeeded, divided by every probe we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.

RegionAvailabilityProbes recorded
US-East100.00%1606
US-West100.00%1594
Europe100.00%1547
Asia-Pacific100.00%1404

Monthly summary

Tracking Klarna since Aug 20, 2026. In that time our probes detected no outage. Months before that date are not tracked and carry no figure.

MonthUptimeOutagesDowntime
Oct 2025not tracked
Nov 2025not tracked
Dec 2025not tracked
Jan 2026not tracked
Feb 2026not tracked
Mar 2026not tracked
Apr 2026not tracked
May 2026not tracked
Jun 2026not tracked
Jul 2026not tracked
Aug 2026 from Aug 20, 2026100%00 min
Sep 2026100%00 min

Uptime here is the share of each month in which our probes had no outage open for Klarna: two consecutive failed readings from a region opens one, the first clean reading closes it. Any detected outage counts, including one seen from a single region, and an outage that crosses midnight on the first of a month is counted in both months with its minutes split. User reports, public posts and Klarna's own status page contribute nothing to these figures.

Our incident log

Every outage our own probes detected for Klarna in the last 90 days, or since we started measuring it if that is more recent. This list is probe-only: Klarna's own declared incidents appear further down this page in their own attributed section, never merged with what we measured here. User reports live on the live page, in their own labeled block.

No outages detected for Klarna since we started measuring it on August 20, 2026. We show nothing from before that date.

Their declared record

Klarna's own incident history, taken from their public status feed. This is their account of what happened, not our measurement, and it never changes the incident log above or the other way around.

Merchant Portal degradationMinor incident
Aug 31, 2026, 7:19 PM UTC to Aug 31, 2026, 8:30 PM UTC (1h 11m)resolved
their latest update (Aug 31, 2026, 8:30 PM UTC): This incident has been resolved.
Klarna Payments degradationMinor incident
Aug 28, 2026, 6:12 AM UTC to Aug 28, 2026, 7:29 AM UTC (1h 17m)resolved
their latest update (Aug 28, 2026, 7:29 AM UTC): This incident has been resolved.
Klarna Payments degradationAll systems operational
Aug 25, 2026, 4:17 PM UTC to Aug 25, 2026, 4:18 PM UTC (1 min)resolved
their latest update (Aug 25, 2026, 4:18 PM UTC): This incident has been resolved.
Direct Debit is experiencing issues in Austria, Germany and NetherlandsMinor incident
Aug 25, 2026, 12:30 PM UTC to Aug 25, 2026, 12:58 PM UTC (28 min)resolved
their latest update (Aug 25, 2026, 12:58 PM UTC): This incident has been resolved.
Merchant Onboarding degradation using Integration GuidesMinor incident
Jul 29, 2026, 5:58 PM UTC to Jul 29, 2026, 10:20 PM UTC (4h 23m)resolved
their latest update (Jul 29, 2026, 10:20 PM UTC): This incident has been resolved.
Klarna Express Checkout iOS degradationMinor incident
Jul 24, 2026, 8:07 AM UTC to Aug 13, 2026, 8:07 AM UTC (20d 0h)resolved
their latest update (Aug 13, 2026, 8:07 AM UTC): Klarna Express Checkout is working as expected for the vast majority of merchants. Minor edge cases are being handled separately. Monitoring is now closed. Thank you.
Customer Service degradationMinor incident
Jun 1, 2026, 9:47 AM UTC to Jun 1, 2026, 12:58 PM UTC (3h 11m)resolved
their latest update (Jun 1, 2026, 12:58 PM UTC): This incident has been resolved, and Customer Service operations have been fully restored across all regions.
Klarna US Service DisruptionMinor incident
May 8, 2026, 1:28 AM UTC to May 8, 2026, 12:05 PM UTC (10h 37m)resolved
their latest update (May 8, 2026, 12:05 PM UTC): This incident has been resolved.
Payment Notifications and Order Updates issueMinor incident
May 7, 2026, 8:14 AM UTC to May 7, 2026, 4:44 PM UTC (8h 29m)resolved
their latest update (May 7, 2026, 4:44 PM UTC): This incident has been resolved.
Banking in the App and Klarna Card degradationPartial outage
Apr 30, 2026, 12:07 PM UTC to Apr 30, 2026, 12:44 PM UTC (37 min)resolved
their latest update (Apr 30, 2026, 12:44 PM UTC): This incident has been resolved.

Showing the 10 most recent of 54 incidents Klarna has declared in the history we hold.

These entries are Klarna's own declarations, taken from their public status feed, shown separately from the outages we detected ourselves. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.

The scorecard

How Klarna's status page compared with what we measured, for every outage above that falls inside the window we have been capturing their claims.

We started recording Klarna's own status page on August 20, 2026, 11 days ago. This comparison covers that period only, we do not reconstruct what they said before it, and we compare only inside outages we measured ourselves.

We have not measured an outage for Klarna since we started recording their status page, so there is nothing to compare. That is a short measurement window, not a track record.

Klarna decides what their status page covers, and it may report per component while our check reaches one surface from ten regions. We state what each side measured and leave the conclusion to you. If Klarna believes a figure here is wrong, we publish corrections as prominently as the original.

Full detail on what a probe does and does not prove is in the methodology page.