← Back to Afterpay's check readings
We started checking Afterpay on August 22, 2026, which is 60 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.
Email me when Afterpay reports an incident on its status page, and again when it reports it resolved.
01
The last 24 hours
What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what Afterpay's own status page declared. Below it, any public chatter we saw about Afterpay and the extra probe it triggered.
The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what Afterpay's own status page declared. Three records side by side; none of them changes another.
Our probes, web
Our probes, api (primary)
Unverified user reportsNo reports about Afterpay in the last 24 hours, which is not evidence that nothing is wrong.
Afterpay's status pageNo incident declared in the last 24 hours.
24h ago18h ago12h ago6h agonow
Each check cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused check is not a failed check. Report bars count reports as submitted; we do not check who sent them, and they never change our reading. The status-page lane is Afterpay's own declaration, shown as they made it.
Third-party chatter, labeled
Public posts from the last hour that mention Afterpay next to an outage word (“down”, “outage”, “not working”). This is what other people said in public, collected by keyword: not something we measured, and not the user reports above. It never affects the verdict.
No matching public posts in the last hour from the sources we watch.
02
Checks passing by region
Checks passing is the checks that passed, divided by every check we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.
Their declared record
Afterpay's own incident history, taken from their public status feed. This is their account of what happened, not our check reading.
Afterpay NA - Checkout degradationMinor incident
Sep 23, 2026, 12:46 AM UTC to Sep 23, 2026, 1:05 AM UTC (19 min)resolved
their latest update (Sep 23, 2026, 1:05 AM UTC): We have confirmed checkout services are fully operational. Thank you for your patience.
Support DelayMinor incident
Sep 3, 2026, 12:27 AM UTC to Sep 3, 2026, 1:55 AM UTC (1h 28m)resolved
their latest update (Sep 3, 2026, 1:55 AM UTC): The disruption affecting our ability to respond to customer support inquiries has been resolved. Our team is back online and handling contacts normally. We apologize for any delays you may have experienced and thank you for your patience.
Service DisruptionMinor incident
Aug 15, 2026, 4:45 AM UTC to Aug 15, 2026, 5:55 AM UTC (1h 10m)resolved
their latest update (Aug 15, 2026, 5:55 AM UTC): The previous issue with Mastercard payment processing now resolved. We appreciate your patience throughout this resolution process.
In-App Support Chat UnavailableMinor incident
Jul 20, 2026, 10:46 PM UTC to Jul 20, 2026, 11:32 PM UTC (46 min)resolved
their latest update (Jul 20, 2026, 11:32 PM UTC): Our team has resolved the previous issue with in-app support chat. We appreciate your patience as we worked to resolve this issue.
Degraded Online Checkout Conversion - USMinor incident
Jul 10, 2026, 6:09 PM UTC to Jul 10, 2026, 6:21 PM UTC (13 min)resolved
their latest update (Jul 10, 2026, 6:21 PM UTC): Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved.
Order reversals affecting Shopify merchants (AU)Minor incident
Jul 3, 2026, 12:21 AM UTC to Jul 3, 2026, 4:13 AM UTC (3h 53m)resolved
their latest update (Jul 3, 2026, 4:13 AM UTC): Our monitoring has confirmed all Afterpay payments on Shopify in Australia are processing and confirming normally. No further impact is expected. We apologise for any inconvenience caused.
Increase in payment confirmation errors for Afterpay on Shopify (AU)Minor incident
Jul 2, 2026, 5:24 AM UTC to Jul 2, 2026, 5:57 AM UTC (33 min)resolved
their latest update (Jul 2, 2026, 5:57 AM UTC): The issue has been identified and mitigated. A recent rollout was causing payment confirmation redirects to be incorrectly blocked by a firewall rule. No payments were lost during this incident; the issue only affected the confirmation page displayed to customers after payment ha…
Degraded performance - Afterpay CardMinor incident
May 8, 2026, 4:17 AM UTC to May 8, 2026, 1:32 PM UTC (9h 15m)resolved
their latest update (May 8, 2026, 1:32 PM UTC): Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved.
Degraded Performance - Afterpay CardMinor incident
May 8, 2026, 3:20 AM UTC to May 8, 2026, 3:35 AM UTC (14 min)resolved
their latest update (May 8, 2026, 3:35 AM UTC): Service has returned to normal.
Service Outage - CheckoutMajor outage
May 8, 2026, 12:45 AM UTC to May 8, 2026, 2:08 AM UTC (1h 23m)resolved
their latest update (May 8, 2026, 2:08 AM UTC): Earlier today, an infrastructure issue at a third-party cloud provider caused temporary disruption to Afterpay services. Some merchants may have experienced increased latency during the affected window. The issue is resolved and services are operating normally.
Showing the 10 most recent of 15 incidents Afterpay has declared in the history we hold.
These entries are Afterpay's own declarations, taken from their public status feed, shown separately from our own check readings. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.
Afterpay's own status feed works, so its declared incidents are the record and our probe events are not listed or counted. Our check results by region are above, as a reading beside the statement.
Full detail on what a probe does and does not prove is in the methodology page.