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Outage tracker

Afterpay: the full evidence record

The last 24 hours in detail, 11 days of measured availability, a 12-month summary, our own incident log, Afterpay's declared record, and how the two compare.

← Back to Afterpay's live status

We started measuring Afterpay on August 22, 2026, which is 11 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.

The last 24 hours

What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what Afterpay's own status page declared. Below it, any public chatter we saw about Afterpay and the extra probe it triggered.

The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what Afterpay's own status page declared. Three records side by side; none of them changes another.

Our probes, web
Our probes, api (primary)
Unverified user reportsNo reports about Afterpay in the last 24 hours, which is not evidence that nothing is wrong.
Afterpay's status pageNo incident declared in the last 24 hours.

Each probe cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused probe is not an outage. Report bars count unverified reports, not people we verified; they never change our reading. The status-page lane is Afterpay's own declaration, shown as they made it.

Third-party chatter, labeled

Public posts from the last hour that mention Afterpay next to an outage word (“down”, “outage”, “not working”). This is what other people said in public, collected by keyword: not something we measured, and not the user reports above. It never affects the verdict.

No matching public posts in the last hour from the sources we watch.

Availability by region

Availability is measured probes that succeeded, divided by every probe we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.

RegionAvailabilityProbes recorded
US-East100.00%1279
US-West100.00%1272
Europe100.00%1214
Asia-Pacific100.00%1083

Monthly summary

Tracking Afterpay since Aug 22, 2026. In that time our probes detected no outage. Months before that date are not tracked and carry no figure.

MonthUptimeOutagesDowntime
Oct 2025not tracked
Nov 2025not tracked
Dec 2025not tracked
Jan 2026not tracked
Feb 2026not tracked
Mar 2026not tracked
Apr 2026not tracked
May 2026not tracked
Jun 2026not tracked
Jul 2026not tracked
Aug 2026 from Aug 22, 2026100%00 min
Sep 2026100%00 min

Uptime here is the share of each month in which our probes had no outage open for Afterpay: two consecutive failed readings from a region opens one, the first clean reading closes it. Any detected outage counts, including one seen from a single region, and an outage that crosses midnight on the first of a month is counted in both months with its minutes split. User reports, public posts and Afterpay's own status page contribute nothing to these figures.

Our incident log

Every outage our own probes detected for Afterpay in the last 90 days, or since we started measuring it if that is more recent. This list is probe-only: Afterpay's own declared incidents appear further down this page in their own attributed section, never merged with what we measured here. User reports live on the live page, in their own labeled block.

No outages detected for Afterpay since we started measuring it on August 22, 2026. We show nothing from before that date.

Their declared record

Afterpay's own incident history, taken from their public status feed. This is their account of what happened, not our measurement, and it never changes the incident log above or the other way around.

Service DisruptionMinor incident
Aug 15, 2026, 4:45 AM UTC to Aug 15, 2026, 5:55 AM UTC (1h 10m)resolved
their latest update (Aug 15, 2026, 5:55 AM UTC): The previous issue with Mastercard payment processing now resolved. We appreciate your patience throughout this resolution process.
In-App Support Chat UnavailableMinor incident
Jul 20, 2026, 10:46 PM UTC to Jul 20, 2026, 11:32 PM UTC (46 min)resolved
their latest update (Jul 20, 2026, 11:32 PM UTC): Our team has resolved the previous issue with in-app support chat. We appreciate your patience as we worked to resolve this issue.
Degraded Online Checkout Conversion - USMinor incident
Jul 10, 2026, 6:09 PM UTC to Jul 10, 2026, 6:21 PM UTC (13 min)resolved
their latest update (Jul 10, 2026, 6:21 PM UTC): Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved.
Order reversals affecting Shopify merchants (AU)Minor incident
Jul 3, 2026, 12:21 AM UTC to Jul 3, 2026, 4:13 AM UTC (3h 53m)resolved
their latest update (Jul 3, 2026, 4:13 AM UTC): Our monitoring has confirmed all Afterpay payments on Shopify in Australia are processing and confirming normally. No further impact is expected. We apologise for any inconvenience caused.
Increase in payment confirmation errors for Afterpay on Shopify (AU)Minor incident
Jul 2, 2026, 5:24 AM UTC to Jul 2, 2026, 5:57 AM UTC (33 min)resolved
their latest update (Jul 2, 2026, 5:57 AM UTC): The issue has been identified and mitigated. A recent rollout was causing payment confirmation redirects to be incorrectly blocked by a firewall rule. No payments were lost during this incident; the issue only affected the confirmation page displayed to customers after payment ha…
Degraded performance - Afterpay CardMinor incident
May 8, 2026, 4:17 AM UTC to May 8, 2026, 1:32 PM UTC (9h 15m)resolved
their latest update (May 8, 2026, 1:32 PM UTC): Following monitoring we can confirm that transactions have recovered to normal levels and the issue resolved.
Degraded Performance - Afterpay CardMinor incident
May 8, 2026, 3:20 AM UTC to May 8, 2026, 3:35 AM UTC (14 min)resolved
their latest update (May 8, 2026, 3:35 AM UTC): Service has returned to normal.
Service Outage - CheckoutMajor outage
May 8, 2026, 12:45 AM UTC to May 8, 2026, 2:08 AM UTC (1h 23m)resolved
their latest update (May 8, 2026, 2:08 AM UTC): Earlier today, an infrastructure issue at a third-party cloud provider caused temporary disruption to Afterpay services. Some merchants may have experienced increased latency during the affected window. The issue is resolved and services are operating normally.
Degraded issue with Virtual Card and Button IntegrationsMinor incident
May 6, 2026, 6:37 PM UTC to May 6, 2026, 6:56 PM UTC (19 min)resolved
their latest update (May 6, 2026, 6:56 PM UTC): We can confirm that this issue is now resolved.
Degraded Pay Monthly & Account ServicesMinor incident
Mar 20, 2026, 2:53 AM UTC to Mar 20, 2026, 3:30 AM UTC (36 min)resolved
their latest update (Mar 20, 2026, 3:30 AM UTC): Some customers may have experienced issues with Pay Monthly account services. This has been resolved and all services are now operating normally.

Showing the 10 most recent of 13 incidents Afterpay has declared in the history we hold.

These entries are Afterpay's own declarations, taken from their public status feed, shown separately from the outages we detected ourselves. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.

The scorecard

How Afterpay's status page compared with what we measured, for every outage above that falls inside the window we have been capturing their claims.

We started recording Afterpay's own status page on August 22, 2026, 9 days ago. This comparison covers that period only, we do not reconstruct what they said before it, and we compare only inside outages we measured ourselves.

We have not measured an outage for Afterpay since we started recording their status page, so there is nothing to compare. That is a short measurement window, not a track record.

Afterpay decides what their status page covers, and it may report per component while our check reaches one surface from ten regions. We state what each side measured and leave the conclusion to you. If Afterpay believes a figure here is wrong, we publish corrections as prominently as the original.

Full detail on what a probe does and does not prove is in the methodology page.