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Error codes · Monitors, checks & agents

RU-3016: Account email address not confirmed

Email alerts go to the account owner's address, and that address has not been confirmed yet, so email was not reported as an alert destination.

On the wire

Ships with HTTP status 409, carrying "code": "RU-3016" in the response body alongside the human-readable error message. Existing fields are never replaced by the code: it is additive.

Common causes

  • The owner's address was changed and the confirmation link has not been used.

How to fix it

  1. Open the confirmation email RealUptime sent to the owner's address and use its link.
  2. Or sign in to the dashboard and request a new confirmation email, then retry.

Related codes

  • RU-3007: Invalid notification channel request

Still stuck?

Ask support and mention RU-3016: the code pins down the exact refusal path, so you skip the diagnostic back-and-forth.