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Outage tracker

Zoom: incident history

The last 24 hours in detail, Zoom's declared incident record, and our regional check results beside it.

← Back to Zoom's check readings

We started checking Zoom on August 8, 2026, which is 64 days ago. Everything below covers that period, not the full 90 days a longer-tracked service would show.

Email me when Zoom reports an incident on its status page, and again when it reports it resolved.

One email when it is reported and one when it is resolved, after you confirm the address. No account, no card.

This is Zoom's own statement from its status page, with our regional reading beside it.

The last 24 hours

What happened most recently, on one time axis: our own probe readings by surface, how many people reported a problem, and what Zoom's own status page declared. Below it, any public chatter we saw about Zoom and the extra probe it triggered.

The last 24 hours on one axis: what our probes read for each surface we check, how many people reported a problem, and what Zoom's own status page declared. Three records side by side; none of them changes another.

Our probes, web (primary)
Our probes, auth
Unverified user reportsNo reports about Zoom in the last 24 hours, which is not evidence that nothing is wrong.
Zoom's status page
  1. Service Degradation Affecting Customer Using Polycom Devices Going Offline: minor incident, from before this window to 04:45 UTC.

Each check cell is the worst reading across every region in that quarter hour: one region that did not answer colours the cell, never an average. An amber cell is a reading that answered, but at three times or more its 7-day median for three checks running: slow is not down, and we say which. A filtered reading stays neutral, because a refused check is not a failed check. Report bars count reports as submitted; we do not check who sent them, and they never change our reading. The status-page lane is Zoom's own declaration, shown as they made it.

Third-party chatter, labeled

Public posts from the last hour that mention Zoom next to an outage word (“down”, “outage”, “not working”). This is what other people said in public, collected by keyword: not something we measured, and not the user reports above. It never affects the verdict.

No matching public posts in the last hour from the sources we watch.

Checks passing by region

Checks passing is the checks that passed, divided by every check we attempted, per region. Not interpolated, not smoothed, and never computed for a region with zero recorded samples.

RegionChecks passingProbes recorded
US-East99.98%8974
US-West100.00%8845
Europe99.99%8780
Asia-Pacific100.00%8507
US-Central99.96%2717
Canada100.00%2716
UK100.00%2714
Southeast Asia100.00%2682
Australia100.00%2678
South America100.00%2706

Their declared record

Zoom's own incident history, taken from their public status feed. This is their account of what happened, not our check reading.

Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North AmericaAll systems operational
Oct 9, 2026, 2:17 PM UTC to Oct 9, 2026, 2:29 PM UTC (12 min)resolved
their latest update (Oct 9, 2026, 2:29 PM UTC): This incident has been resolved and the affected services have been restored.
Service Degradation Affected Inbound and Outbound Calls for Zoom Contact CenterAll systems operational
Oct 7, 2026, 3:30 AM UTC to Oct 7, 2026, 3:42 AM UTC (12 min)resolved
their latest update (Oct 7, 2026, 3:42 AM UTC): This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom CalendarMinor incident
Oct 7, 2026, 2:41 AM UTC to Oct 7, 2026, 3:58 AM UTC (1h 17m)resolved
their latest update (Oct 7, 2026, 3:58 AM UTC): This incident has been resolved and the affected services have been restored.
Service Degradation Affecting Zoom Slides Generation in US RegionMinor incident
Oct 7, 2026, 2:08 AM UTC to Oct 7, 2026, 4:47 AM UTC (2h 39m)resolved
their latest update (Oct 7, 2026, 4:47 AM UTC): This incident has been resolved and the affected services have been restored.
Service Degradation Affecting ZoomMateMinor incident
Oct 5, 2026, 9:57 PM UTC to Oct 5, 2026, 10:21 PM UTC (25 min)resolved
their latest update (Oct 5, 2026, 10:21 PM UTC): This incident has been resolved.
Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01.Minor incident
Oct 4, 2026, 11:19 PM UTC to Oct 5, 2026, 12:41 AM UTC (1h 22m)resolved
their latest update (Oct 5, 2026, 12:41 AM UTC): This incident has been resolved and the affected services have been restored.
Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America RegionAll systems operational
Oct 4, 2026, 8:05 AM UTC to Oct 4, 2026, 8:20 AM UTC (15 min)resolved
their latest update (Oct 4, 2026, 8:20 AM UTC): This incident has been resolved and the affected services have been restored.
Service degradation affecting Developer Documentation WebsiteMinor incident
Oct 3, 2026, 4:49 PM UTC to Oct 3, 2026, 6:43 PM UTC (1h 55m)resolved
their latest update (Oct 3, 2026, 6:43 PM UTC): This incident has been resolved and the affected services have been restored.
Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and EventsAll systems operational
Oct 1, 2026, 4:08 PM UTC to Oct 1, 2026, 5:53 PM UTC (1h 45m)resolved
their latest update (Oct 1, 2026, 5:53 PM UTC): This incident has been resolved.
Service Degradation Affecting Zoom for Google Workspace Add-OnMinor incident
Oct 1, 2026, 11:52 AM UTC to Oct 1, 2026, 4:21 PM UTC (4h 29m)resolved
their latest update (Oct 1, 2026, 4:21 PM UTC): This incident has been resolved and the affected services have been restored.

Showing the 10 most recent of 94 incidents Zoom has declared in the history we hold.

These entries are Zoom's own declarations, taken from their public status feed, shown separately from our own check readings. Their page publishes what they choose to publish: an incident missing here means they did not declare one, not that nothing happened, and an incident here is their account, not our measurement. Neither record ever changes the other.

Zoom's own status feed works, so its declared incidents are the record and our probe events are not listed or counted. Our check results by region are above, as a reading beside the statement.

Full detail on what a probe does and does not prove is in the methodology page.