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Outage tracker / Alipay

Is Alipay down?

I'm having a problem

Partially downchecked 1 minute ago

Our probes cannot reach Alipay from 1 of the 10 regions we check; the other 9 answered.

Reachability verified

We have an outage open for Alipay, 2h 17m so far.

Last outage: 1h on Sep 5, 2026 (web surface, from Australia).

our independent probeslive · checked Sep 5, 2026, 10:13 AM UTC
US-East3481 msOperational
US-West3048 msOperational
Europe4537 msOperational
Asia-Pacific7917 msOperational
US-Central5193 msOperational
Canada4738 msOperational
UK4802 msOperational
Southeast Asia6433 msOperational
Australia5007 msDown
South America8631 msOperational
their status pagetheir claim, not our reading

Alipay publishes no status feed we can read, so the only independent reading here is ours on the left.

Alipay response time, by region

US-East
5.2sp95 · latest
10s5s0ms
US-East response time (p95) over the last 30 daysDaily 95th-percentile response time for US-East, scaled to a maximum of 10s. Days with no samples are not plotted, not shown as zero.2026-08-22 UTC: p95 8.1s2026-08-23 UTC: p95 5.6s2026-08-24 UTC: p95 5.5s2026-08-25 UTC: p95 6.1s2026-08-26 UTC: p95 5.9s2026-08-27 UTC: p95 5.9s2026-08-28 UTC: p95 6.3s2026-08-29 UTC: p95 5.6s2026-08-30 UTC: p95 5.7s2026-08-31 UTC: p95 6.0s2026-09-01 UTC: p95 5.8s2026-09-02 UTC: p95 5.4s2026-09-03 UTC: p95 5.7s2026-09-04 UTC: p95 6.0s2026-09-05 UTC: p95 5.2s
Aug 7Aug 21Sep 5
US-West
5.3sp95 · latest
10s5s0ms
US-West response time (p95) over the last 30 daysDaily 95th-percentile response time for US-West, scaled to a maximum of 10s. Days with no samples are not plotted, not shown as zero.2026-08-22 UTC: p95 6.2s2026-08-23 UTC: p95 6.5s2026-08-24 UTC: p95 6.5s2026-08-25 UTC: p95 6.6s2026-08-26 UTC: p95 6.2s2026-08-27 UTC: p95 5.7s2026-08-28 UTC: p95 5.7s2026-08-29 UTC: p95 5.6s2026-08-30 UTC: p95 5.6s2026-08-31 UTC: p95 5.4s2026-09-01 UTC: p95 5.5s2026-09-02 UTC: p95 6.1s2026-09-03 UTC: p95 5.5s2026-09-04 UTC: p95 5.6s2026-09-05 UTC: p95 5.3s
Aug 7Aug 21Sep 5
Europe
6.2sp95 · latest
10s5s0ms
Europe response time (p95) over the last 30 daysDaily 95th-percentile response time for Europe, scaled to a maximum of 10s. Days with no samples are not plotted, not shown as zero.2026-08-22 UTC: p95 5.5s2026-08-23 UTC: p95 5.8s2026-08-24 UTC: p95 5.9s2026-08-25 UTC: p95 5.8s2026-08-26 UTC: p95 5.8s2026-08-27 UTC: p95 5.8s2026-08-28 UTC: p95 5.8s2026-08-29 UTC: p95 5.9s2026-08-30 UTC: p95 5.9s2026-08-31 UTC: p95 5.8s2026-09-01 UTC: p95 5.8s2026-09-02 UTC: p95 6.0s2026-09-03 UTC: p95 5.7s2026-09-04 UTC: p95 5.8s2026-09-05 UTC: p95 6.2s
Aug 7Aug 21Sep 5
Asia-Pacific
9.7sp95 · latest
20s10s0ms
Asia-Pacific response time (p95) over the last 30 daysDaily 95th-percentile response time for Asia-Pacific, scaled to a maximum of 20s. Days with no samples are not plotted, not shown as zero.2026-08-22 UTC: p95 8.0s2026-08-23 UTC: p95 9.2s2026-08-24 UTC: p95 9.3s2026-08-25 UTC: p95 9.4s2026-08-26 UTC: p95 9.5s2026-08-27 UTC: p95 9.5s2026-08-28 UTC: p95 9.2s2026-08-29 UTC: p95 9.8s2026-08-30 UTC: p95 9.7s2026-08-31 UTC: p95 9.3s2026-09-01 UTC: p95 9.4s2026-09-02 UTC: p95 10.7s2026-09-03 UTC: p95 10.4s2026-09-04 UTC: p95 9.8s2026-09-05 UTC: p95 9.7s
Aug 7Aug 21Sep 5
US-Central
7.3sp95 · latest
10s5s0ms
US-Central response time (p95) over the last 30 daysDaily 95th-percentile response time for US-Central, scaled to a maximum of 10s. Days with no samples are not plotted, not shown as zero.2026-09-03 UTC: p95 6.7s2026-09-04 UTC: p95 8.0s2026-09-05 UTC: p95 7.3s
Aug 7Aug 21Sep 5
Canada
9.2sp95 · latest
10s5s0ms
Canada response time (p95) over the last 30 daysDaily 95th-percentile response time for Canada, scaled to a maximum of 10s. Days with no samples are not plotted, not shown as zero.2026-09-03 UTC: p95 8.9s2026-09-04 UTC: p95 8.9s2026-09-05 UTC: p95 9.2s
Aug 7Aug 21Sep 5
UK
5.4sp95 · latest
10s5s0ms
UK response time (p95) over the last 30 daysDaily 95th-percentile response time for UK, scaled to a maximum of 10s. Days with no samples are not plotted, not shown as zero.2026-09-03 UTC: p95 5.6s2026-09-04 UTC: p95 5.6s2026-09-05 UTC: p95 5.4s
Aug 7Aug 21Sep 5
Southeast Asia
10.0sp95 · latest
10s5s0ms
Southeast Asia response time (p95) over the last 30 daysDaily 95th-percentile response time for Southeast Asia, scaled to a maximum of 10s. Days with no samples are not plotted, not shown as zero.2026-09-03 UTC: p95 9.0s2026-09-04 UTC: p95 9.2s2026-09-05 UTC: p95 10.0s
Aug 7Aug 21Sep 5
Australia
12.4sp95 · latest
20s10s0ms
Australia response time (p95) over the last 30 daysDaily 95th-percentile response time for Australia, scaled to a maximum of 20s. Days with no samples are not plotted, not shown as zero.2026-09-03 UTC: p95 12.5s2026-09-04 UTC: p95 11.0s2026-09-05 UTC: p95 12.4s
Aug 7Aug 21Sep 5
South America
12.9sp95 · latest
20s10s0ms
South America response time (p95) over the last 30 daysDaily 95th-percentile response time for South America, scaled to a maximum of 20s. Days with no samples are not plotted, not shown as zero.2026-09-03 UTC: p95 12.7s2026-09-04 UTC: p95 12.4s2026-09-05 UTC: p95 12.9s
Aug 7Aug 21Sep 5

Is it Alipay, or is it you?

Watching an outage above does not tell you whether your own connection or site is also having a problem. Enter your own URL for one live check, right now, no signup. This checks the site you enter, not Alipay -- it cannot diagnose Alipay's own systems.

What are you seeing? (optional)

No account needed, and we never store your IP address. Reports are counted separately from our own measurements and are always shown as unverified.

Open incident

Sep 5, 2026, 7:57 AM UTCOngoing
single region
open for 2h 17m so farAustralia: failing from Sep 5, 2026, 7:57 AM UTC, still failing

What we measured, and what people reported

Our Australia probes cannot reach Alipay, without a matching rise in user reports.

  • North America
    OperationalUS-East, US-West, US-Central, Canada
    • US-East
      Operationallatency: 3481msstatus code: 200checked: Sep 5, 2026, 10:08 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-East probes reach Alipay normally. We do not have enough reports from US-East to say anything about what people there are seeing.
    • US-West
      Operationallatency: 3048msstatus code: 200checked: Sep 5, 2026, 10:06 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-West probes reach Alipay normally. We do not have enough reports from US-West to say anything about what people there are seeing.
    • US-Central
      Operationallatency: 5193msstatus code: 200checked: Sep 5, 2026, 10:07 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur US-Central probes reach Alipay normally. We do not have enough reports from US-Central to say anything about what people there are seeing.
    • Canada
      Operationallatency: 4738msstatus code: 200checked: Sep 5, 2026, 10:08 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Canada probes reach Alipay normally. We do not have enough reports from Canada to say anything about what people there are seeing.
  • South America
    Operationallatency: 8631msstatus code: 200checked: Sep 5, 2026, 10:09 AM UTC
    0 people in the last 5 minutesNot enough reports to sayOur South America probes reach Alipay normally. We do not have enough reports from South America to say anything about what people there are seeing.
  • Europe
    OperationalEurope, UK
    • Europe
      Operationallatency: 4537msstatus code: 200checked: Sep 5, 2026, 10:11 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Europe probes reach Alipay normally. We do not have enough reports from Europe to say anything about what people there are seeing.
    • UK
      Operationallatency: 4802msstatus code: 200checked: Sep 5, 2026, 10:02 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur UK probes reach Alipay normally. We do not have enough reports from UK to say anything about what people there are seeing.
  • Asia Pacific
    DownAsia-Pacific, Southeast Asia, Australia
    • Asia-Pacific
      Operationallatency: 7917msstatus code: 200checked: Sep 5, 2026, 10:03 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Asia-Pacific probes reach Alipay normally. We do not have enough reports from Asia-Pacific to say anything about what people there are seeing.
    • Southeast Asia
      Operationallatency: 6433msstatus code: 200checked: Sep 5, 2026, 10:13 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Southeast Asia probes reach Alipay normally. We do not have enough reports from Southeast Asia to say anything about what people there are seeing.
    • Australia
      Downlatency: 5007msstatus code: nonechecked: Sep 5, 2026, 10:02 AM UTC
      0 people in the last 5 minutesNot enough reports to sayOur Australia probes cannot reach Alipay. We do not have enough reports from Australia to say whether people there are seeing it too.

Somewhere else or not sure: 0 people in the last 5 minutes

These are unverified reports from people using Alipay, counted separately from what our own probes measure. Anyone can file one, no account is needed, and the region on a report is chosen by the person filing it. We never open, extend or close an outage in our record based on report volume: only our own measurements do that. We have not received any reports for Alipay yet, which is not evidence that nothing is wrong.

Recent outages

Partial outage, 1hmeasured by our probes · Australia2026-09-05
Partial outage, 21mmeasured by our probes · Australia2026-09-05
Partial outage, 1h 2mmeasured by our probes · Australia2026-09-04
Partial outage, 1h 24mmeasured by our probes · Australia2026-09-04
Outage, 1h 2mmeasured by our probes · South America and Australia2026-09-04
Partial outage, 1h 24mmeasured by our probes · Australia2026-09-04
Partial outage, 41mmeasured by our probes · Australia2026-09-04
Partial outage, 3h 2mmeasured by our probes · Australia2026-09-04

measured entries are our own probes' readings; declared entries are the vendor's. How this check works

We have been measuring Alipay since August 22, 2026. We show nothing from before that date, and we never add an outage we did not observe ourselves, from any source.

Need this in writing? Generate an SLA evidence report for Alipay covering any window you pick, with our measurements and Alipay's own claim at the time, side by side.

Full availability history for Alipay: 90-day availability by region, month-by-month uptime, and every incident on record.

Monitor your own site the same way

This page shows what we see when we check this service, using the same ten regions, for a site you run. RealUptime Monitor watches your own servers from inside your network, and it starts free.

Start monitoring your own servers

Tell me when this goes down

Get told when we measure this

We will tell you when our probes stop reaching Alipay, and again when they can reach it again. That is our own measurement from ten regions, not Alipay's status page. No account, no card.

Delivery channel

Double opt-in: nothing is sent until you click the link in the confirmation email. One email when a measured outage opens, one when it closes, and a one-click unsubscribe in every one. We do not send anything else to this address.

Put this badge in your README

Alipay uptime measured by RealUptimeLive, from this page's own readings.
[![Alipay uptime measured by RealUptime](https://realuptime.io/outages/alipay/badge.svg?days=30)](https://realuptime.io/outages/alipay)
<a href="https://realuptime.io/outages/alipay"><img src="https://realuptime.io/outages/alipay/badge.svg?days=30" alt="Alipay uptime measured by RealUptime"></a>

The badge shows the share of our probes that succeeded over the last 30 days, and the window is printed on it so the number always says what period it covers. If our readings go stale it says stale, and if we have no readings it says so: it will not show green on data we cannot vouch for. Free, no account, and it links back here. See how the badge works for every window and the honesty rules behind it.

What Alipay's SLA implies, from our measurement

Below your target

We measured 7h 15m of downtime for Alipay over the 346h 14m since we started watching it on 2026-08-22, which is 97.9024% uptime by our reading. A 99.9% target allows 20 minutes over that period.

That is 6h 54m more than the target allows. The figure above is the pro-rata share of one month's fee for the time we could not reach it. Your contract probably uses a tiered credit schedule instead, and we have not read it, so treat this as one common way to reason about a credit rather than the amount they owe.

Separately, we measured 17h 47m where only one of our regions was affected. It is excluded above because most SLAs would not credit it, and it is the kind of outage a single-vantage monitor never sees at all.

This is computed from our own probe measurements, not from Alipay's SLA instrumentation. Their contract is normally measured against their own systems, with their own exclusions and a claim window, so their figure and ours will differ. Use this to start the conversation and ask for their number. It is not legal advice and it is not a determination of what you are owed.

What we check

primary
https://global.alipay.com/
RealUptime is not affiliated with Alipay; the name identifies what we measured, and nothing here speaks for Alipay's own team. We send a single web request to Alipay from 10 regions on our own schedule and time the response. We do not see inside Alipay's systems, do not use an account or real transaction, and are not the same signal Alipay's own team has access to. Treat this as one external data point, not a verdict. What we check for Alipay proves reachability only: the endpoints above answer, but that does not confirm the underlying product or account features work. Read the full methodology.