Alipay: SLA evidence report
Alipay: SLA evidence report
- Time our checks failed
- 17h
- Across 9 probe events in this window.
- Window
- 2026-09-19 to 2026-10-19
- UTC, 30 days.
Oct 17, 2026, 5:02 PM UTC to Oct 17, 2026, 7:03 PM UTC
Multiple regions: UK, Southeast Asia, Australia
2h 1mchecks failing in this window
Alipay's status page at the time: No claim history exists for this period
Oct 17, 2026, 1:47 AM UTC to Oct 17, 2026, 2:22 AM UTC
Multiple regions: UK, Southeast Asia, Australia
35.4mchecks failing in this window
Alipay's status page at the time: No claim history exists for this period
Oct 4, 2026, 1:21 PM UTC to Oct 4, 2026, 2:43 PM UTC
Multiple regions: South America, Australia
1h 22mchecks failing in this window
Alipay's status page at the time: No claim history exists for this period
Oct 4, 2026, 9:01 AM UTC to Oct 4, 2026, 10:41 AM UTC
Multiple regions: US-East, Australia
1h 40mchecks failing in this window
Alipay's status page at the time: No claim history exists for this period
Oct 3, 2026, 12:16 PM UTC to Oct 3, 2026, 3:14 PM UTC
Multiple regions: Europe, South America, Australia
2h 59mchecks failing in this window
Alipay's status page at the time: No claim history exists for this period
Oct 3, 2026, 7:33 AM UTC to Oct 3, 2026, 10:55 AM UTC
Multiple regions: South America, Australia
3h 22mchecks failing in this window
Alipay's status page at the time: No claim history exists for this period
Oct 3, 2026, 1:32 AM UTC to Oct 3, 2026, 2:32 AM UTC
Multiple regions: Australia, Canada
1hchecks failing in this window
Alipay's status page at the time: No claim history exists for this period
Oct 2, 2026, 2:14 AM UTC to Oct 2, 2026, 4:14 AM UTC
Multiple regions: South America, Australia
2hchecks failing in this window
Alipay's status page at the time: No claim history exists for this period
Oct 1, 2026, 5:48 AM UTC to Oct 1, 2026, 7:49 AM UTC
Multiple regions: US-West, Australia
2h 1mchecks failing in this window
Alipay's status page at the time: No claim history exists for this period
9 earlier probe events in this window happened before we began keeping a record of Alipay's own status-page claims, so no claim comparison exists for them.
What we check
Methodology
Every event above is a period in which our checks of Alipay failed from two or more distant regions, meaning regions on different continents (see how we tell the difference). One that nothing else backs stops counting as an outage after 6 hours, and an event that fails these rules is retracted, kept, and listed on the corrections page. The time our checks failed is the wall-clock time inside the window an event's regions were failing; regions failing together still count as one event, not one per region. It is not proof of downtime for your account.
These figures come from our own checks of one public endpoint per service. They are not the service's real uptime.
Alipay's claim at the time comes from their own public status feed, polled on our own schedule, and is shown separately from our check readings. We never change our own reading based on what a vendor claims, and their claim never becomes our reading.
This is one external reading from RealUptime's own regions, not Alipay's own SLA measurement, which is usually defined against their own instrumentation and may cover a different scope than what we check. The credit estimate above is an estimate from our checks, and Alipay decides what counts. It is a starting point for a conversation with Alipay, not a legal determination, and RealUptime is not counsel.