Salesforce: SLA evidence report

We hold no probe record for Salesforce: we read its status page, so the only incident record here is what Salesforce declared there. Nothing below is a measurement of ours, and the absence of one is not a record of no downtime.

Incidents Salesforce declared

9

On its own status page, in this window.

Window

2026-09-24 to 2026-10-24

UTC, 30 days.

• Sep 25, 2026, 8:55 PM UTC to Sep 26, 2026, 6:46 PM UTC

  Feature service disruption on 398 instances, impact minor

• Oct 7, 2026, 6:00 PM UTC to Oct 8, 2026, 10:21 PM UTC

  Feature service disruption on 34 instances, impact minor

• Oct 8, 2026, 10:52 AM UTC to Oct 8, 2026, 3:18 PM UTC

  Performance degradation on 96 instances, impact minor

• Oct 9, 2026, 10:14 PM UTC to Oct 9, 2026, 10:51 PM UTC

  Performance degradation on 84 instances, impact minor

• Oct 20, 2026, 4:04 AM UTC to Oct 20, 2026, 10:45 AM UTC

  Feature perf degradation on 21 instances, impact minor

• Oct 21, 2026, 12:25 AM UTC to Oct 21, 2026, 2:07 AM UTC

  Feature perf degradation on 21 instances, impact minor

• Oct 23, 2026, 1:25 AM UTC to Oct 23, 2026, 6:30 AM UTC

  Service disruption on 15 instances, impact major

• Oct 23, 2026, 1:25 AM UTC to Oct 23, 2026, 6:10 AM UTC

  Service disruption on 35 instances, impact major

• Oct 23, 2026, 1:25 AM UTC to Oct 23, 2026, 5:33 AM UTC

  Service disruption on 16 instances, impact major