MongoDB Atlas: SLA evidence report
MongoDB Atlas: SLA evidence report
We hold no probe record for MongoDB Atlas: we read its status page, so the only incident record here is what MongoDB Atlas declared there. Nothing below is a measurement of ours, and the absence of one is not a record of no downtime.
- Incidents MongoDB Atlas declared
- 4
- On its own status page, in this window.
- Window
- 2026-09-22 to 2026-10-22
- UTC, 30 days.
Oct 1, 2026, 3:41 PM UTC to Oct 1, 2026, 8:54 PM UTC
Trigger processing may be delayed globally, impact major
Oct 2, 2026, 12:01 AM UTC to Oct 2, 2026, 5:02 AM UTC
MongoDB Charts: Infinite login loop when creating new Charts projects, impact minor
Oct 9, 2026, 4:29 PM UTC to Oct 9, 2026, 6:17 PM UTC
Issue impacting Atlas Search availability on certain clusters, impact major
Oct 20, 2026, 7:32 AM UTC to Oct 20, 2026, 8:09 PM UTC
GCP Availability Zone europe-west2-b connectivity issues, impact minor
Methodology
These incidents come from MongoDB Atlas's own public status feed, polled on our own schedule, and are shown as the vendor wrote them. They are not our measurement, we do not estimate an SLA credit from them, and they are not proof of downtime for your account. The credit MongoDB Atlas owes, if any, is decided under its own SLA.