Mercury: SLA evidence report
Mercury: SLA evidence report
We hold no probe record for Mercury: we read its status page, so the only incident record here is what Mercury declared there. Nothing below is a measurement of ours, and the absence of one is not a record of no downtime.
- Incidents Mercury declared
- 2
- On its own status page, in this window.
- Window
- 2026-09-22 to 2026-10-22
- UTC, 30 days.
Oct 2, 2026, 4:11 PM UTC to Oct 2, 2026, 5:29 PM UTC
Issues Revealing Card Details on Web and Mobile, impact minor
Oct 7, 2026, 10:14 PM UTC to Oct 14, 2026, 3:42 PM UTC
Failed Investments Wire Transfers Out for Some Customers, impact minor
Methodology
These incidents come from Mercury's own public status feed, polled on our own schedule, and are shown as the vendor wrote them. They are not our measurement, we do not estimate an SLA credit from them, and they are not proof of downtime for your account. The credit Mercury owes, if any, is decided under its own SLA.