Mercado Pago: SLA evidence report

We hold no probe record for Mercado Pago: we read its status page, so the only incident record here is what Mercado Pago declared there. Nothing below is a measurement of ours, and the absence of one is not a record of no downtime.

Incidents Mercado Pago declared

63

On its own status page, in this window.

Window

2026-09-23 to 2026-10-23

UTC, 30 days.

• Sep 23, 2026, 7:29 AM UTC to Sep 23, 2026, 8:32 AM UTC

  COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions, impact minor

  This incident started before the report window shown above.

• Sep 23, 2026, 6:36 PM UTC to Sep 23, 2026, 6:53 PM UTC

  ALL SITES - Delay in Webhook Payments notifications, impact major

• Sep 29, 2026, 11:02 AM UTC to Sep 29, 2026, 11:07 AM UTC

  SDK JS V1 Health Check, impact major

• Sep 29, 2026, 3:32 PM UTC to Sep 29, 2026, 3:32 PM UTC

  SDK JS V1 Health Check, impact major

• Sep 29, 2026, 5:12 PM UTC to Sep 29, 2026, 5:12 PM UTC

  SDK JS V1 Health Check, impact major

• Sep 29, 2026, 8:16 PM UTC to Sep 29, 2026, 8:42 PM UTC

  COLOMBIA - PSE - High error rate in APPROVAL of Davivienda transactions, impact minor

• Sep 30, 2026, 4:06 AM UTC to Sep 30, 2026, 4:26 AM UTC

  ALL SITES - Delay in IPN Payments notifications, impact major

• Sep 30, 2026, 4:06 AM UTC to Sep 30, 2026, 4:26 AM UTC

  ALL SITES - Delay in Webhook Payments notifications, impact major

• Oct 4, 2026, 11:24 AM UTC to Oct 4, 2026, 11:49 AM UTC

  Point - Approval Anomaly - MLB, impact major

• Oct 8, 2026, 6:53 AM UTC to Oct 8, 2026, 7:58 AM UTC

  Online Payments – Payments Anomaly (MLC): Partial Outage, impact major

• Oct 8, 2026, 2:24 PM UTC to Oct 8, 2026, 2:41 PM UTC

  ALL SITES - Delay in IPN Payments notifications, impact major

• Oct 8, 2026, 3:18 PM UTC to Oct 8, 2026, 3:35 PM UTC

  ALL SITES - Delay in Webhook Payments notifications, impact major

• Oct 8, 2026, 6:50 PM UTC to Oct 8, 2026, 7:39 PM UTC

  Point - Approval Anomaly - MLC, impact major

• Oct 9, 2026, 5:01 AM UTC to Oct 9, 2026, 5:08 AM UTC

  Online Payments – Payments Anomaly (MLC), impact minor

• Oct 9, 2026, 5:49 AM UTC to Oct 9, 2026, 6:20 AM UTC

  Online Payments – Payments Anomaly (MLC), impact major

• Oct 9, 2026, 6:49 AM UTC to Oct 9, 2026, 7:14 AM UTC

  Online Payments – Payments Anomaly (MLC), impact major

• Oct 12, 2026, 8:56 AM UTC to Oct 12, 2026, 10:55 AM UTC

  Point - Approval Anomaly - MLB, impact major

• Oct 12, 2026, 9:46 AM UTC to Oct 12, 2026, 12:35 PM UTC

  Point - Approval Anomaly - MLC, impact major

• Oct 12, 2026, 10:06 AM UTC to Oct 12, 2026, 12:57 PM UTC

  Point - Approval Anomaly - MLA, impact major

• Oct 12, 2026, 10:51 AM UTC to Oct 12, 2026, 2:16 PM UTC

  Online Payments – Payments Anomaly (MLA), impact major

• Oct 12, 2026, 8:12 PM UTC to Oct 12, 2026, 10:27 PM UTC

  Point - Approval Anomaly - MLA, impact major

• Oct 12, 2026, 8:24 PM UTC to Oct 12, 2026, 9:16 PM UTC

  Point - Approval Anomaly - MLB, impact major

• Oct 12, 2026, 8:50 PM UTC to Oct 12, 2026, 10:24 PM UTC

  Point - Approval Anomaly - MLC, impact major

• Oct 13, 2026, 2:15 PM UTC to Oct 13, 2026, 2:43 PM UTC

  ALL SITES - Delay in Webhook Payments notifications, impact major

• Oct 13, 2026, 5:10 PM UTC to Oct 13, 2026, 5:20 PM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 13, 2026, 6:08 PM UTC to Oct 13, 2026, 6:14 PM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 13, 2026, 8:30 PM UTC to Oct 13, 2026, 8:50 PM UTC

  ALL SITES - Delay in Webhook Payments notifications, impact major

• Oct 13, 2026, 10:17 PM UTC to Oct 13, 2026, 10:50 PM UTC

  QR MLC - QRC Aprobaciones, impact minor

• Oct 14, 2026, 1:25 AM UTC to Oct 14, 2026, 1:28 AM UTC

  QR MLC - QRC Aprobaciones, impact minor

• Oct 14, 2026, 1:32 AM UTC to Oct 14, 2026, 2:50 AM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 14, 2026, 12:07 PM UTC to Oct 14, 2026, 1:25 PM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 14, 2026, 1:28 PM UTC to Oct 14, 2026, 1:50 PM UTC

  ALL SITES - Delay in IPN Payments notifications, impact major

• Oct 15, 2026, 3:12 AM UTC to Oct 15, 2026, 4:49 AM UTC

  ALL SITES - Delay in IPN Payments notifications, impact major

• Oct 15, 2026, 7:36 PM UTC to Oct 15, 2026, 7:58 PM UTC

  ALL SITES - Delay in IPN Payments notifications, impact major

• Oct 15, 2026, 8:14 PM UTC to Oct 15, 2026, 9:18 PM UTC

  ALL SITES - Delay in IPN Payments notifications, impact major

• Oct 15, 2026, 9:53 PM UTC to Oct 15, 2026, 10:11 PM UTC

  ALL SITES - Delay in Webhook Payments notifications, impact major

• Oct 15, 2026, 10:57 PM UTC to Oct 15, 2026, 11:06 PM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 16, 2026, 12:17 AM UTC to Oct 16, 2026, 12:21 AM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 16, 2026, 3:08 AM UTC to Oct 16, 2026, 3:53 AM UTC

  ALL SITES - Delay in IPN Payments notifications, impact major

• Oct 16, 2026, 3:11 AM UTC to Oct 16, 2026, 3:42 AM UTC

  ALL SITES - Delay in Webhook Payments notifications, impact major

• Oct 16, 2026, 3:32 AM UTC to Oct 16, 2026, 3:38 AM UTC

  API Point Orders, impact minor

• Oct 16, 2026, 4:27 AM UTC to Oct 16, 2026, 4:51 AM UTC

  InStore QR – Rejected Payments (MLU), impact minor

• Oct 16, 2026, 11:26 AM UTC to Oct 16, 2026, 11:49 AM UTC

  Point - Approval Anomaly - MLC, impact major

• Oct 16, 2026, 12:42 PM UTC to Oct 16, 2026, 1:16 PM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 16, 2026, 1:45 PM UTC to Oct 16, 2026, 2:01 PM UTC

  ALL SITES - Delay in IPN Payments notifications, impact major

• Oct 17, 2026, 3:11 AM UTC to Oct 17, 2026, 4:00 AM UTC

  ALL SITES - Delay in IPN Payments notifications, impact major

• Oct 17, 2026, 3:12 AM UTC to Oct 17, 2026, 3:50 AM UTC

  ALL SITES - Delay in Webhook Payments notifications, impact major

• Oct 17, 2026, 9:57 AM UTC to Oct 17, 2026, 10:00 AM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 18, 2026, 1:38 AM UTC to Oct 18, 2026, 2:57 AM UTC

  Point - Rejection Incident - MLU, impact minor

• Oct 18, 2026, 2:37 AM UTC to Oct 18, 2026, 3:26 AM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 18, 2026, 3:52 AM UTC to Oct 18, 2026, 3:55 AM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 18, 2026, 4:22 AM UTC to Oct 18, 2026, 4:40 AM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 18, 2026, 5:02 AM UTC to Oct 18, 2026, 5:35 AM UTC

  InStore QR – Rejected Payments (MLA), impact minor

• Oct 18, 2026, 5:12 AM UTC to Oct 18, 2026, 5:15 AM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 18, 2026, 9:55 AM UTC to Oct 18, 2026, 10:04 AM UTC

  QR MLC - QRC Aprobaciones, impact minor

• Oct 19, 2026, 10:02 AM UTC to Oct 19, 2026, 11:50 AM UTC

  InStore QR – Rejected Payments (MLA), impact major

• Oct 19, 2026, 10:05 AM UTC to Oct 19, 2026, 10:18 AM UTC

  QR MLA - Billeteras Locales, impact major

• Oct 19, 2026, 12:07 PM UTC to Oct 19, 2026, 12:20 PM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 19, 2026, 12:57 PM UTC to Oct 19, 2026, 1:00 PM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 20, 2026, 3:32 AM UTC to Oct 20, 2026, 3:55 AM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 20, 2026, 10:02 PM UTC to Oct 20, 2026, 10:35 PM UTC

  InStore QR – Rejected Payments (MLB), impact minor

• Oct 22, 2026, 1:52 AM UTC to Oct 22, 2026, 2:16 AM UTC

  InStore QR – Rejected Payments (MLA), impact minor

• Oct 22, 2026, 1:59 AM UTC to Oct 22, 2026, 2:19 AM UTC

  Online Payments – Checkout Pro, impact minor