Front: SLA evidence report
Front: SLA evidence report
We hold no probe record for Front: we read its status page, so the only incident record here is what Front declared there. Nothing below is a measurement of ours, and the absence of one is not a record of no downtime.
- Incidents Front declared
- 4
- On its own status page, in this window.
- Window
- 2026-09-23 to 2026-10-23
- UTC, 30 days.
Sep 23, 2026, 10:38 AM UTC to Sep 23, 2026, 3:01 PM UTC
[office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1], impact minor
Sep 27, 2026, 1:49 AM UTC to Sep 27, 2026, 2:04 AM UTC
[us-west-2] Elevated API error rates may cause delays, impact minor
Oct 5, 2026, 7:42 AM UTC to Oct 5, 2026, 9:45 AM UTC
[smtp] Problems with outbound sending on custom SMTP channels, impact major
Oct 6, 2026, 3:19 PM UTC to Oct 6, 2026, 3:53 PM UTC
Delays on generation of certain AI outputs, impact minor
Methodology
These incidents come from Front's own public status feed, polled on our own schedule, and are shown as the vendor wrote them. They are not our measurement, we do not estimate an SLA credit from them, and they are not proof of downtime for your account. The credit Front owes, if any, is decided under its own SLA.