ElevenLabs: SLA evidence report
ElevenLabs: SLA evidence report
We hold no probe record for ElevenLabs: we read its status page, so the only incident record here is what ElevenLabs declared there. Nothing below is a measurement of ours, and the absence of one is not a record of no downtime.
- Incidents ElevenLabs declared
- 15
- On its own status page, in this window.
- Window
- 2026-09-23 to 2026-10-23
- UTC, 30 days.
Sep 28, 2026, 1:57 PM UTC to Sep 28, 2026, 2:39 PM UTC
Agents - EU Residency, impact major
Sep 28, 2026, 3:42 PM UTC to Sep 28, 2026, 4:54 PM UTC
Increased latency for Speech to Text API requests, impact minor
Sep 29, 2026, 6:49 PM UTC to Sep 29, 2026, 8:23 PM UTC
Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures, impact major
Oct 6, 2026, 9:09 AM UTC to Oct 6, 2026, 12:14 PM UTC
increase in latency, impact minor
Oct 6, 2026, 10:28 AM UTC to Oct 6, 2026, 12:51 PM UTC
EU Agents disruption in SIP calls, impact major
Oct 6, 2026, 10:28 AM UTC to Oct 6, 2026, 12:51 PM UTC
EU Agents disruption in SIP calls, impact major
Oct 8, 2026, 8:48 AM UTC to Oct 8, 2026, 8:58 AM UTC
Music 2.5 endpoints performance degraded, impact minor
Oct 8, 2026, 3:00 PM UTC to Oct 8, 2026, 3:43 PM UTC
Agent SIP Conversation Disruption, impact major
Oct 8, 2026, 3:19 PM UTC to Oct 8, 2026, 3:43 PM UTC
Agent SIP Conversation Disruption, impact major
Oct 8, 2026, 4:09 PM UTC to Oct 8, 2026, 10:10 PM UTC
Increased Dubbing Latency and Failure Rate, impact major
Oct 8, 2026, 4:09 PM UTC to Oct 8, 2026, 10:10 PM UTC
Increased Dubbing Latency and Failure Rate, impact major
Oct 12, 2026, 4:30 PM UTC to Oct 12, 2026, 4:30 PM UTC
TTS failures and increased latency, impact minor
Oct 13, 2026, 3:25 AM UTC to Oct 13, 2026, 3:25 AM UTC
Instant Voice Clone creation failures, impact minor
Oct 13, 2026, 3:25 AM UTC to Oct 13, 2026, 3:25 AM UTC
Instant Voice Clone creation failures, impact minor
Oct 13, 2026, 9:21 AM UTC to Oct 13, 2026, 9:47 AM UTC
Multiple US endpoints experiencing timeouts and latency, impact major
Methodology
These incidents come from ElevenLabs's own public status feed, polled on our own schedule, and are shown as the vendor wrote them. They are not our measurement, we do not estimate an SLA credit from them, and they are not proof of downtime for your account. The credit ElevenLabs owes, if any, is decided under its own SLA.