Zoom: SLA evidence report

We hold no probe record for Zoom: we read its status page, so the only incident record here is what Zoom declared there. Nothing below is a measurement of ours, and the absence of one is not a record of no downtime.

Incidents Zoom declared

12

On its own status page, in this window.

Window

2026-10-08 to 2026-11-07

UTC, 30 days.

• Sep 25, 2026, 5:45 PM UTC to Oct 10, 2026, 4:41 AM UTC

  Service Degradation Affecting Customer Using Polycom Devices Going Offline, impact minor

  This incident started before the report window shown above.

• Oct 11, 2026, 10:29 PM UTC to Oct 12, 2026, 12:42 AM UTC

  Service Degradation Affecting Zoom Scheduler., impact minor

• Oct 14, 2026, 2:03 AM UTC to Oct 14, 2026, 7:58 PM UTC

  Service Degradation Affecting Zoom Clips, impact minor

• Oct 17, 2026, 6:10 AM UTC to Oct 17, 2026, 6:56 AM UTC

  Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion, impact minor

• Oct 19, 2026, 1:32 PM UTC to Oct 19, 2026, 11:31 PM UTC

  Service Degradation Affecting Zoom Website in UK region, impact minor

• Oct 19, 2026, 11:27 PM UTC to Oct 20, 2026, 1:18 AM UTC

  Service Degradation Affecting Meeting Summaries Via Email., impact minor

• Oct 21, 2026, 2:43 PM UTC to Oct 21, 2026, 4:25 PM UTC

  Service Degradation Affecting Zoom Learning Webpage, impact minor

• Oct 22, 2026, 7:16 PM UTC to Oct 23, 2026, 5:35 PM UTC

  Service Degradation Affecting Zoom Meetings Services in the US., impact minor

• Oct 23, 2026, 4:16 PM UTC to Oct 23, 2026, 4:48 PM UTC

  Service Degradation Affecting Multiple Zoom Services, impact minor

• Oct 28, 2026, 2:31 PM UTC to Oct 29, 2026, 7:06 AM UTC

  Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region, impact minor

• Nov 3, 2026, 5:18 PM UTC to Nov 4, 2026, 1:10 AM UTC

  Service Degradation Affecting Outbound MMS Services in the US region, impact minor

• Nov 6, 2026, 3:32 AM UTC to Nov 6, 2026, 5:09 AM UTC

  Service Degradation Affecting Zoom Mail, Calendar and Scheduler., impact minor