PowerSchool: SLA evidence report

We only started checking PowerSchool on 2026-11-02, so the window starts there.

We hold no probe record for PowerSchool: we read its status page, so the only incident record here is what PowerSchool declared there. Nothing below is a measurement of ours, and the absence of one is not a record of no downtime.

Incidents PowerSchool declared

6

On its own status page, in this window.

Window

2026-11-02 to 2026-11-07

UTC, 5 days.

• Nov 2, 2026, 1:50 PM UTC to Nov 2, 2026, 9:03 PM UTC

  eFinancePlus and eSchoolPlus - SFTP Error, impact minor

  This incident started before the report window shown above.

• Nov 2, 2026, 2:13 PM UTC to Nov 3, 2026, 1:57 PM UTC

  SmartFindExpress Mobile App Login, impact minor

  This incident started before the report window shown above.

• Nov 2, 2026, 2:56 PM UTC to Nov 2, 2026, 5:08 PM UTC

  Performance Matters OLA Secure - SSO Access Issue, impact minor

• Nov 4, 2026, 11:09 AM UTC to Nov 4, 2026, 3:40 PM UTC

  PowerSchool SIS - unable to access, impact critical

• Nov 4, 2026, 4:30 PM UTC to Nov 7, 2026, 4:30 PM UTC

  HigherEd - functionality issues, impact minor

• Nov 5, 2026, 4:40 PM UTC to Nov 6, 2026, 2:15 PM UTC

  Naviance - Issues with student roster, impact minor