RealUptime

Netflix: SLA evidence report

2026-08-24 to 2026-09-23 · measured by RealUptime from independent regions · generated Sep 23, 2026, 9:50 AM UTC

Netflix: SLA evidence report

Measured downtime
2h 11m
Across 8 outages in this window.
Window
2026-08-24 to 2026-09-23
UTC, 30 days.

  • Sep 14, 2026, 11:21 AM UTC to Sep 14, 2026, 11:31 AM UTC

    Single region: Asia-Pacific

    9.9mmeasured in this window

    Netflix's claim at the time: No claim history exists for this period

  • Sep 12, 2026, 11:01 AM UTC to Sep 12, 2026, 11:11 AM UTC

    Single region: US-East

    9.9mmeasured in this window

    Netflix's claim at the time: No claim history exists for this period

  • Sep 11, 2026, 7:52 AM UTC to Sep 11, 2026, 8:13 AM UTC

    Single region: Australia

    20.9mmeasured in this window

    Netflix's claim at the time: No claim history exists for this period

  • Sep 10, 2026, 2:03 AM UTC to Sep 10, 2026, 2:43 AM UTC

    Single region: Southeast Asia

    40.2mmeasured in this window

    Netflix's claim at the time: No claim history exists for this period

  • Sep 9, 2026, 2:40 AM UTC to Sep 9, 2026, 3:00 AM UTC

    Multiple regions: Southeast Asia, US-West

    20.2mmeasured in this window

    Netflix's claim at the time: No claim history exists for this period

  • Sep 8, 2026, 10:25 AM UTC to Sep 8, 2026, 10:35 AM UTC

    Single region: Europe

    9.9mmeasured in this window

    Netflix's claim at the time: No claim history exists for this period

  • Sep 7, 2026, 5:59 PM UTC to Sep 7, 2026, 6:09 PM UTC

    Single region: US-West

    9.9mmeasured in this window

    Netflix's claim at the time: No claim history exists for this period

  • Sep 2, 2026, 6:07 AM UTC to Sep 2, 2026, 6:17 AM UTC

    Single region: US-East

    9.9mmeasured in this window

    Netflix's claim at the time: No claim history exists for this period

8 earlier outages in this window happened before we began keeping a record of Netflix's own status-page claims, so no claim comparison exists for them.

What we probed

primary
https://www.netflix.com/

Estimate an SLA credit

Enter what you pay Netflix for this period and their own stated SLA target. This estimates a credit from the measured downtime above. It is one common way to reason about an SLA credit, not Netflix's own contract terms, and it is not a legal determination. RealUptime is not counsel.

Based on 130.8 measured downtime minutes across this report's window.

Methodology

Every outage above is a period our probes measured Netflix as down from enough of the regions we check it from to count as a real outage, not a single unreliable reading (see how we tell the difference). Measured downtime is the wall-clock time inside the window an outage's regions were failing; regions failing together still count as one outage, not one per region.

Netflix's claim at the time comes from their own public status feed, polled on our own schedule, and is shown separately from what we measured. We never change our own reading based on what a vendor claims, and their claim never becomes our reading.

This is one external observation from RealUptime's own regions, not Netflix's own SLA measurement, which is usually defined against their own instrumentation and may cover a different scope than what we probe. The credit estimate above is a starting point for a conversation with Netflix, not a legal determination, and RealUptime is not counsel.