Heap: SLA evidence report
Heap: SLA evidence report
We only started checking Heap on 2026-11-02, so the window starts there.
We hold no probe record for Heap: we read its status page, so the only incident record here is what Heap declared there. Nothing below is a measurement of ours, and the absence of one is not a record of no downtime.
- Incidents Heap declared
- 1
- On its own status page, in this window.
- Window
- 2026-11-02 to 2026-11-07
- UTC, 5 days.
Nov 5, 2026, 3:38 AM UTC to Nov 5, 2026, 6:57 AM UTC
Temporary Data Latency, impact minor
Methodology
These incidents come from Heap's own public status feed, polled on our own schedule, and are shown as the vendor wrote them. They are not our measurement, we do not estimate an SLA credit from them, and they are not proof of downtime for your account. The credit Heap owes, if any, is decided under its own SLA.